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Added 9 mins ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Paradise, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
T
Learning & Development Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…employee engagement and skill development and to evolve how we support health care providers and patients, ensuring a best-in-class future customer…
Added 9 mins ago
T
Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Insights & Analytics provides commercial decision support to the Canadian commercial organization, turning commercial, CRM, omnichannel, market, and customer data into insight…
Added 9 mins ago
W
(CAN) Asset Protection Associate
Walmart
Calgary, AB
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 9 mins ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Hull, QC
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
W
(CAN) Asset Protection Associate
Walmart
Windsor, ON
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 9 mins ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads the delivery of integrated supply chain activities from planning and strategy development through…
Added 23 mins ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
We are seeking an experienced and motivated Administrative Supervisor to provide leadership and operational support to our administrative team within Calderdale. Working closely with the…
Added 23 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 23 mins ago
GD
GARAGE - Seasonal Sales Associate - Rue Sainte-Catherine
Groupe Dynamite
Montreal, QC
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 23 mins ago
J
Account Manager
JAGGAER
Canada
- Full-time
Partner with Customer Success, Support, Solution Engineering, Product, and other internal teams to address customer needs and support positive outcomes.
Added 23 mins ago
CI
Operations Manager
CavernUs Inc.
Calgary, AB
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Calgary, AB, responsible for leading and overseeing day-to-day operations of CavernUs Inc.’s lounge, events,…
Added 23 mins ago
C
Portfolio Manager, Civil Training Programs-EN
CAE
Montreal, QC
- Full-time
…courseware that meets applicable regulatory standards and evolving customer needs. In addition to managing resources, vendors, and timelines, this role actively contributes to the…
Added 23 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 23 mins ago
GD
GARAGE - Seasonal Sales Associate - Stone Road Mall
Groupe Dynamite
Guelph, ON
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 23 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
By joining our organization, you will benefit from the support of an integrated network including:
Added 23 mins ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
The Store Manager is the business owner of the store results, accountable for delivering sales and profitability targets while bringing the brand's identity to life in every client…
Added 23 mins ago
DG
Red Seal Technician
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Red Seal Technician at Docksteader Subaru plays a key role in delivering exceptional automotive service and customer satisfaction. Reporting to the Service Manager, this position is…
Added 23 mins ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
…discounts, and ongoing training and development opportunities to support your professional growth throughout your…
Added 23 mins ago
VS
Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
…safety/fire systems, and building envelope). With a proactive, customer-service mindset, you will partner with residence leadership and department heads to plan priorities, manage vendors…
Added 23 mins ago
N
Account Manager-EN
Noramco
Mississauga, ON
- Full-time
We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who…
Added 23 mins ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…to the dedication of our employees and the ongoing trust and support of our…
Added 23 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…

Ryan

Manager, Client Services

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Bachelor’s degree with 5+ years of experience including Business Development.
Posting language: English
Posted: Oct 27, 2026

Original job description

Why Ryan?

Hybrid and Remote Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
Up to 20 Weeks of Parental Leave Top-up (Adoption Included
Monthly Gym Membership OR Gym Equipment Reimbursement
Health and Dental Benefit Eligibility Effective Day One
RRSP with Employer Match
Tuition Reimbursement After One Year of Service

The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for Ryan. Responsibilities include expanding and cross-selling within client relationships and researching, initiating, and developing new business relationships for the Firm by targeting qualified prospects. The Manager would partner working closely with a small team of Client Services Directors and Principal. Within this Team they will assist with the business development pursuit of existing Clients and Prospects. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People

Strong business development experience, communication skills, (verbal and written), professional demeanor, people-oriented approach.
Ability to multi-task within a business development team, work with urgency under pressure, and prioritize effectively.
Willingness to accept direction and instruction.

Client

Work closely with a team of Client Services and Service Delivery team members assisting with all stages of business development:
- Meets with prospects and clients regarding potential engagements.
- Identifies, researches, and pursues prospects and clients to generate new business for the Firm.
- Makes cold calls and maintains contact with prospects and clients through telephone and email.
- Build and maintains key relationships with Firm prospects and clients.
- Attend business development meetings with prospects and clients, both locally and nationally, to generate new leads.
Develops responses to requests for engagement letters, MSA, agreements and proposals.
Maintain a deep understanding of the Firm’s service offerings to discuss them confidently with prospects and clients.
Stay informed on alliance partners’ products and service lines to position them effectively.
Utilizes Internet tools (i.e., OneSource) to uncover opportunities for prospects and clients.
Ensure client satisfaction by monitoring timely service delivery and adherence to Client Service Principles.
Anticipate client issues and needs proactively.

Value

Maintains entries in the Firm’s Prospect Register and/or Salesforce.com.
Coordinates sales efforts with Client Services and Service Delivery team members to perform joint-selling activities.
Stays current on tax issues that may create sales opportunities with prospects and clients.
Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.).
Generally, understands business issues and quickly understand commercial drivers at Ryan, and recognize areas for operational improvement, risks, and re-engineering.
Assists with other projects and duties as needed.

Education And Experience

Bachelor’s degree with 5+ years of experience including Business Development.

Computer Skills

To perform this job successfully, an individual should be proficient in using the following applications or systems:
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Document Management Systems; such as, Microsoft SharePoint, Google Drive, Dropbox or eFileCabinet
ERP (Enterprise Resource Planning) for entering time and billing information; such as, Workday, PeopleSoft, Oracle or SAP
CRM (Customer Relationship Management) experience in entering, reviewing and reporting sales information; such as, Salesforce, Microsoft Dynamics, OnContact, or NetSuite.

Certificates And Licenses

Valid driver’s license required.

Supervisory Responsibilities

This job has limited supervisory responsibilities for the Business Development Department, including training employees, assigning work, and checking work for accuracy and completeness.

Work Environment

Standard indoor working environment.
Occasional long periods of sitting while working at desk.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Independent travel requirement: 50%+.

Equal Opportunity Employer: disability/veteran

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More about this job

Responsibilities

Develop new business and expand existing client relationships by identifying prospects, conducting outreach, and presenting customized firm solutions. Coordinate sales pursuits with client services and service delivery teams, prepare proposals and engagement documents, and monitor client satisfaction and service delivery.

Requirements

Requires a bachelor’s degree and at least five years of experience, including business development experience. Candidates should have strong communication and relationship-building skills, proficiency with office, document management, ERP, and CRM systems, a valid driver’s license, and willingness to travel more than 50%.

Skills

Business Development
Sales
Cross-Selling
Prospecting
Cold Calling
Written Communication
Verbal Communication
Proposal Development
Negotiation
Client Service
Salesforce
Microsoft Office
Microsoft SharePoint
Time Management
Teamwork

Benefits

Hybrid and Remote Work Options
Generous Paid Time Off
Parental Leave Top-Up
Gym Membership or Equipment Reimbursement
Health and Dental Benefits
Employer-Matched RRSP
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Client Services
Prospecting
Cross-Selling
Cold Calling
Salesforce
Microsoft Office
Microsoft SharePoint
Google Drive
Dropbox
eFileCabinet
ERP
Workday
PeopleSoft
Oracle
SAP
CRM
Microsoft Dynamics
OnContact
NetSuite
Proposals
Engagement Letters
Master Service Agreements
Client Service Principles
Tax Issues
Sales Reporting
Business Development Meetings
Client Satisfaction
Travel

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