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RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments…
Added 14 mins ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…collaboratively with the Instrumentation & Monitoring (I&M) Manager, this office and field-based position ensures the accurate collection, management, and reporting of monitoring data…
Added 14 mins ago
N
Growth Operations Manager
nesto
Montreal, QC
- Full-time
A successful Growth Operations Manager is the rare individual who masters analytical skills to identify and deliver the highest value opportunities possible, just as well as the soft skills…
Added 14 mins ago
B
Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
Define VAS strategy, priorities and targets; own service, cost and quality performance. Direct and support the VAS Manager on capacity, providers and delivery. Support manager-led…
Added 44 mins ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 44 mins ago
BH
Scheduler 1
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
…packages for assigned capital and OMA projects managed by Project Delivery using information provided by Work Package Managers (WPM)/Project Managers (PM) by first meeting with the WPM/PM…
Added 45 mins ago
T
Associate, Supervision and Governance, Business Management, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
Assist in the delivery of various trainings and conduct escalation processes.
Added 59 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 1 hour ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Create, maintain, and regularly update customer and prospective customer profiles to support effective service delivery and sales activities
Added 1 hour ago
SH
Project Manager, Enterprise Value Delivery
SE Health
Markham, ON
- Full-time
The Project Manager Level 2 (L2), Enterprise Value Delivery is accountable for the end-to-end delivery of enterprise-priority projects, ensuring defined outcomes are achieved on time,…
Added 1 hour ago
WI
Commercial Manager
WSP in Canada
Toronto, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 1 hour ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting…
Added 1 hour ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
…Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other folks in Payroll, Accounting, AP, AR,…
Added 1 hour ago
S
Full Time PG 3 Front- End Supervisor Salt Spring Island
Sobeys
Saltspring Island, BC
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
S
Grocery Manager
Sobeys
Mission, BC
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 1 hour ago
BG
Représentant·e des ventes - Équipement de construction compact | Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Mont-Joli, QC
- Full-time
Brandt is currently seeking a Territory Manager - Compact Construction Equipment for our Mont-Joli location.
Added 1 hour ago
BG
Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Oro, ON
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Compact Construction Equipment for our Barrie Construction & Forestry location
Added 1 hour ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…and existing practitioners in refining operational practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead…
Added 1 hour ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…and existing practitioners in refining operational practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead…
Added 1 hour ago
D
Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
…and existing practitioners in refining operational practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead…
Added 1 hour ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 1 hour ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
Work in close cooperation with the Project Manager and other project leads to drive project delivery, manage assigned scope, resolve issues, and contribute to successful client outcomes.
Added 1 hour ago
R
Manager, Client Services
Ryan
Calgary, AB · Mississauga, ON
- Full-time
The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a…
Added 1 hour ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
This role provides senior-level business analysis and delivery leadership within the Enterprise Data Management Office (EDMO), supporting enterprise metadata, data governance, data quality,…
Added 1 hour ago
T
Manager, Engineering
TD
Toronto, ON
- Full-time
We are looking for an experienced Manager, Engineering to lead a team of technology professionals responsible for delivering and supporting business-critical applications and technology…

Ryan

Manager, Client Services

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Bachelor’s degree with 5+ years of experience including Business Development.
Posting language: English
Posted: Oct 27, 2026

Original job description

Why Ryan?

Hybrid and Remote Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
Up to 20 Weeks of Parental Leave Top-up (Adoption Included
Monthly Gym Membership OR Gym Equipment Reimbursement
Health and Dental Benefit Eligibility Effective Day One
RRSP with Employer Match
Tuition Reimbursement After One Year of Service

The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for Ryan. Responsibilities include expanding and cross-selling within client relationships and researching, initiating, and developing new business relationships for the Firm by targeting qualified prospects. The Manager would partner working closely with a small team of Client Services Directors and Principal. Within this Team they will assist with the business development pursuit of existing Clients and Prospects. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People

Strong business development experience, communication skills, (verbal and written), professional demeanor, people-oriented approach.
Ability to multi-task within a business development team, work with urgency under pressure, and prioritize effectively.
Willingness to accept direction and instruction.

Client

Work closely with a team of Client Services and Service Delivery team members assisting with all stages of business development:
- Meets with prospects and clients regarding potential engagements.
- Identifies, researches, and pursues prospects and clients to generate new business for the Firm.
- Makes cold calls and maintains contact with prospects and clients through telephone and email.
- Build and maintains key relationships with Firm prospects and clients.
- Attend business development meetings with prospects and clients, both locally and nationally, to generate new leads.
Develops responses to requests for engagement letters, MSA, agreements and proposals.
Maintain a deep understanding of the Firm’s service offerings to discuss them confidently with prospects and clients.
Stay informed on alliance partners’ products and service lines to position them effectively.
Utilizes Internet tools (i.e., OneSource) to uncover opportunities for prospects and clients.
Ensure client satisfaction by monitoring timely service delivery and adherence to Client Service Principles.
Anticipate client issues and needs proactively.

Value

Maintains entries in the Firm’s Prospect Register and/or Salesforce.com.
Coordinates sales efforts with Client Services and Service Delivery team members to perform joint-selling activities.
Stays current on tax issues that may create sales opportunities with prospects and clients.
Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.).
Generally, understands business issues and quickly understand commercial drivers at Ryan, and recognize areas for operational improvement, risks, and re-engineering.
Assists with other projects and duties as needed.

Education And Experience

Bachelor’s degree with 5+ years of experience including Business Development.

Computer Skills

To perform this job successfully, an individual should be proficient in using the following applications or systems:
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Document Management Systems; such as, Microsoft SharePoint, Google Drive, Dropbox or eFileCabinet
ERP (Enterprise Resource Planning) for entering time and billing information; such as, Workday, PeopleSoft, Oracle or SAP
CRM (Customer Relationship Management) experience in entering, reviewing and reporting sales information; such as, Salesforce, Microsoft Dynamics, OnContact, or NetSuite.

Certificates And Licenses

Valid driver’s license required.

Supervisory Responsibilities

This job has limited supervisory responsibilities for the Business Development Department, including training employees, assigning work, and checking work for accuracy and completeness.

Work Environment

Standard indoor working environment.
Occasional long periods of sitting while working at desk.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Independent travel requirement: 50%+.

Equal Opportunity Employer: disability/veteran

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More about this job

Responsibilities

Develop new business and expand existing client relationships by identifying prospects, conducting outreach, and presenting customized firm solutions. Coordinate sales pursuits with client services and service delivery teams, prepare proposals and engagement documents, and monitor client satisfaction and service delivery.

Requirements

Requires a bachelor’s degree and at least five years of experience, including business development experience. Candidates should have strong communication and relationship-building skills, proficiency with office, document management, ERP, and CRM systems, a valid driver’s license, and willingness to travel more than 50%.

Skills

Business Development
Sales
Cross-Selling
Prospecting
Cold Calling
Written Communication
Verbal Communication
Proposal Development
Negotiation
Client Service
Salesforce
Microsoft Office
Microsoft SharePoint
Time Management
Teamwork

Benefits

Hybrid and Remote Work Options
Generous Paid Time Off
Parental Leave Top-Up
Gym Membership or Equipment Reimbursement
Health and Dental Benefits
Employer-Matched RRSP
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Client Services
Prospecting
Cross-Selling
Cold Calling
Salesforce
Microsoft Office
Microsoft SharePoint
Google Drive
Dropbox
eFileCabinet
ERP
Workday
PeopleSoft
Oracle
SAP
CRM
Microsoft Dynamics
OnContact
NetSuite
Proposals
Engagement Letters
Master Service Agreements
Client Service Principles
Tax Issues
Sales Reporting
Business Development Meetings
Client Satisfaction
Travel

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