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Added 5 mins ago
OM
Senior Manager, Financial Literacy Program Design & Delivery
Ontario Medical Association
Toronto, ON
- Full-time
The Senior Manager, Strategy Portfolio Office, is responsible for leading the design, development, and delivery of a comprehensive financial literacy program for members. The role…
Added 5 mins ago
C
Senior Customer Engineer, Digital Native - Vancouver BC
Cloudflare
BC · British Columbia, Canada
- Full-time
Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero…
Added 5 mins ago
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Director, Paid Media
VaynerX
Toronto, ON
- Full-time
The Media Director, Buying will be tasked with high level operations management, fostering client relationships, and overseeing buying strategy and executional excellence. The Director…
Added 19 mins ago
A
Technology Strategy & Transformation Consultant
Accenture
Ottawa, ON · Toronto, ON
- Full-time
We are Technology Strategy and Transformation. Our vision is to become the world’s leading advisors in harnessing technology and innovation as a force to reinvent and improve every…
Added 19 mins ago
Procurement Specialist
Acciona
ON · CAN - Ontario Line North
Responsible for pre-qualification of bidders, preparing the procurement strategy and the corresponding tender packages, and issuance of the tenders through the selected electronic quotation…
Added 19 mins ago
T
Full-Stack Architect
TD
Toronto, ON
- Full-time
TD IT Architecture covers TD's overall technology strategy, direction, standards for designing and/or developing an architecture framework including technology architecture strategy,…
Added 19 mins ago
C
Sr. Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…easy, flexible, and personalized solutions that enhance the client experience for ATM Payments platforms. You’ll lead the planning and strategy for the technical design, development and…
Added 34 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…to enable an innovative and positive working climate and a client-centric culture. The Specialist must work cross functionally within the portfolio and across the organization to support…
Added 34 mins ago
H
Manager, Digital Health Rural & North
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…to the goals and objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting,…
Added 34 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…to enable an innovative and positive working climate and a client-centric culture. The Specialist must work cross functionally within the portfolio and across the organization to support…
Added 34 mins ago
Assistant Manager - Guelph / Waterloo / Owen Sound Area (Future Opportunities)
Scotiabank
Hamilton, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 34 mins ago
M
Salesforce Technical Lead - Financial Services Cloud
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
The client is looking for the Salesforce technical reference
Added 34 mins ago
C
Senior Business Analyst
Co-operators
Guelph, ON · Mississauga, ON
- Full-time
…resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which…
Added 34 mins ago
LF
Gerant de la Boutique - Carrefour Laval
Lush Fresh Handmade Cosmetics North America
Montreal, QC
- Full-time
objectifs de vente quotidiens et assurer une expérience client unique et inclusive qui
Added 49 mins ago
IR
Senior Quality Assurance Analyst - Remote/Hybrid (Canada)
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
Perform and lead various types of testing, including (but not limited to) functional, regression, integration, backend database validation, API, mobile, scalability, cross-browser…
Added 49 mins ago
Head of Client Experience - North America
Rimes Technologies
Toronto, ON
Define and lead Rimes’ client experience strategy across North America, aligned with the company’s broader business and commercial objectives.
Added 1 hour ago
Client Engagement Lead
Health Standards Organization
Ottawa, ON · Pointe-Claire, QC
…relationships, advises regional and corporate teams, and uses client feedback, survey reports, and emerging trends and risks to improve program delivery and…
Added 1 hour ago
IH
Director of Operations
Intrepid Health
Mississauga, ON
- $115,000 to $120,000 CAD / year
- Full-time
We are seeking a dynamic and strategic Director of Operations to lead and optimize our organizational processes, drive business growth, and foster a culture of continuous improvement. In…
Added 1 hour ago
AR
Controller
Accu-staff Resource Systems Enterprises LTD
Vaughan, ON
- $100,000 to $150,000 CAD / year
- Full-time
· Lead group-wide cost reduction and efficiency programs, ensuring alignment with corporate strategy.
Added 1 hour ago
RH
Human Resource Information System Manager
Robert Half
BC · Fraser Valley, BC
- $90,000 to $125,000 CAD / year
- Full-time
…meaningful insights, and driving process improvements? Our client is seeking a Manager, HRIS & Technology to take ownership of its HR technology ecosystem, strengthen systems integration,…
Added 1 hour ago
RH
Supply Chain Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
Our client is looking for a strategic yet hands-on supply chain leader who understands the realities of a manufacturing environment and can balance long-term strategy with day-to-day…
Added 1 hour ago
DR
Director of Construction
Dawn Recruiting Agency
Woodstock, ON
- $80,000 to $150,000 CAD / year
- Full-time
Reporting to the Vice President of General Contracting, the Director of Construction provides executive leadership, strategy, and risk management across all construction projects. You will…
Added 1 hour ago
W
Director, Strategic Account Management - Research Services (Bilingual)
Walmart
Mississauga, ON
- Full-time
…our growing Research Services organization. The Director will lead a significant area of the business, with accountability for people, client experience, research excellence, capacity,…
Added 1 hour ago
R
Senior Manager, Client Engagement
RBC
Toronto, ON
- Full-time
Lead cross-functional teams through the delivery of initiatives and strategies to reduce client attrition
Added 1 hour ago
T
Engineering Manager, Workday Integrations & Platform
TD
Toronto, ON
- Full-time
…integrations and platform solutions. The role establishes integration strategy and engineering standards, ensures reliable delivery and operation of solutions, actively manages risks and…

Ryan

Manager, Client Services

Calgary, AB, Canada
Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Bachelor’s degree with 5+ years of experience including Business Development.
Posting language: English
Posted: Oct 27, 2026

Original job description

Why Ryan?

Hybrid and Remote Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
Up to 20 Weeks of Parental Leave Top-up (Adoption Included
Monthly Gym Membership OR Gym Equipment Reimbursement
Health and Dental Benefit Eligibility Effective Day One
RRSP with Employer Match
Tuition Reimbursement After One Year of Service

The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for Ryan. Responsibilities include expanding and cross-selling within client relationships and researching, initiating, and developing new business relationships for the Firm by targeting qualified prospects. The Manager would partner working closely with a small team of Client Services Directors and Principal. Within this Team they will assist with the business development pursuit of existing Clients and Prospects. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

Strong business development experience, communication skills, (verbal and written), professional demeanor, people-oriented approach.
Ability to multi-task within a business development team, work with urgency under pressure, and prioritize effectively.
Willingness to accept direction and instruction.

Client:

Work closely with a team of Client Services and Service Delivery team members assisting with all stages of business development:
- Meets with prospects and clients regarding potential engagements.
- Identifies, researches, and pursues prospects and clients to generate new business for the Firm.
- Makes cold calls and maintains contact with prospects and clients through telephone and email.
- Build and maintains key relationships with Firm prospects and clients.
- Attend business development meetings with prospects and clients, both locally and nationally, to generate new leads.
Develops responses to requests for engagement letters, MSA, agreements and proposals.
Maintain a deep understanding of the Firm’s service offerings to discuss them confidently with prospects and clients.
Stay informed on alliance partners’ products and service lines to position them effectively.
Utilizes Internet tools (i.e., OneSource) to uncover opportunities for prospects and clients.
Ensure client satisfaction by monitoring timely service delivery and adherence to Client Service Principles.
Anticipate client issues and needs proactively.

Value:

Maintains entries in the Firm’s Prospect Register and/or Salesforce.com.
Coordinates sales efforts with Client Services and Service Delivery team members to perform joint-selling activities.
Stays current on tax issues that may create sales opportunities with prospects and clients.
Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.).
Generally, understands business issues and quickly understand commercial drivers at Ryan, and recognize areas for operational improvement, risks, and re-engineering.
Assists with other projects and duties as needed.

Education and Experience:

Bachelor’s degree with 5+ years of experience including Business Development.

Computer Skills:

To perform this job successfully, an individual should be proficient in using the following applications or systems:
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Document Management Systems; such as, Microsoft SharePoint, Google Drive, Dropbox or eFileCabinet
ERP (Enterprise Resource Planning) for entering time and billing information; such as, Workday, PeopleSoft, Oracle or SAP
CRM (Customer Relationship Management) experience in entering, reviewing and reporting sales information; such as, Salesforce, Microsoft Dynamics, OnContact, or NetSuite.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This job has limited supervisory responsibilities for the Business Development Department, including training employees, assigning work, and checking work for accuracy and completeness.

Work Environment:

Standard indoor working environment.
Occasional long periods of sitting while working at desk.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Independent travel requirement: 50%+.

Equal Opportunity Employer: disability/veteran

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More about this job

Responsibilities

The Manager, Client Services is responsible for communicating the firm's vision and capabilities to the marketplace while engaging clients and prospects in a consultative manner. They will assist in business development pursuits, manage client relationships, and coordinate with internal teams to generate new business opportunities.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in business development. Proficiency in Microsoft Office, CRM systems like Salesforce, and strong communication skills are required for this role.

Skills

Business development
Communication skills
Consultative selling
Relationship management
Salesforce
Microsoft Office Suite
Lead generation
Proposal development
Client engagement
Strategic planning
Market research
Account management
Cross-selling
Time management
Problem solving

Benefits

Hybrid and remote work options
Personal time off
Parental leave top-up
Gym membership or equipment reimbursement
Health and dental benefits
RRSP with employer match
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Client Services
Salesforce
Microsoft Office
CRM
Lead Generation
Consultative Selling
Account Management
Market Research
Proposal Writing
Client Engagement
Tax Issues
Strategic Partnerships
Business Strategy
Relationship Building
Sales Documentation
Workday
SharePoint
Google Drive
ERP
Client Satisfaction
Commercial Drivers
Operational Improvement
Prospecting
Cold Calling

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