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Added 5 mins ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to…
Added 5 mins ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
We're looking for a commercially minded individual with around 6+ years of experience in SaaS account management, customer success, consulting, or a related commercial role. You should be…
Added 5 mins ago
AS
Lead Analyst, IT Vendor Management - P5
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Support an enterprise approach to service performance by tracking metrics, governance activities, and performance insights that improve stability, delivery quality, and customer outcomes.
Added 5 mins ago
VP
Property Management Specialist
Viglione Properties
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…includes responding to resident and tenant inquiries, addressing service issues, and supporting a positive customer experience. The Property Management Specialist will also assist with…
Added 5 mins ago
FP
Coordonnateur(trice) des ventes et des banquets
Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa
Gatineau, QC
- Full-time
Excellent customer service, organizational, and attention-to-detail skills.
Added 5 mins ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Prepare efficient service requests by gathering necessary context before escalation.
Added 5 mins ago
A
Dietary Aide
AgeCare
Mississauga, ON
- Full-time
Demonstrates excellent customer service skills.
Added 5 mins ago
PL
Purchasing Manager-Acton Head office
Purity Life Health Products LP
Acton, ON
- $88,725 to $104,475 CAD / year
- Full-time
Coach and develop purchasing team members to drive consistent execution and performance against fill rate, inventory, and service KPIs
Added 5 mins ago
BF
Sales And Leasing Consultant
Brock Ford Sales Niagara
Niagara Falls, ON
- Full-time
Brock Ford Sales is committed to delivering an exceptional automotive purchasing experience through professionalism, product knowledge, teamwork, and outstanding customer service.
Added 20 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
Commitment to providing exceptional customer service
Added 20 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Commitment to providing exceptional customer service
Added 20 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Commitment to providing exceptional customer service
Added 20 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Powell River, BC
- Full-time
Commitment to providing exceptional customer service
Added 20 mins ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
…protection to provide highly personalized advice, solutions and service to…
Added 20 mins ago
C
VIP Kitchen Cast Member (Seasonal) - Cineplex Yonge-Eglinton & VIP
Cineplex
Toronto, ON · SC Yonge & Eglinton & VIP
- Part-time
Food Service Preparation - Set up and stock stations with all necessary ingredients (e.g. chopping vegetables, preparing meat, or preparing sauces)
Added 36 mins ago
RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
Comprehensive Benefits: Wellness, vacation, transportation, and professional development support.
Added 36 mins ago
VD
Merchandising Planning and Project Analyst
Vast-Auto Distribution
Brampton, ON
- Full-time
We are ENTHUSIASTIC, HARDWORKING PROFESSIONALS, who are DEDICATED to TEAMWORK, SAFETY/WELLNESS, and EXCELLENT CUSTOMER SERVICE. We practice EXPENSE CONTROL while setting an example of…
Added 36 mins ago
NS
2627-216 - Project Coordinator (PS2), NSCC International - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
Added 36 mins ago
TT
Seamstress/ tailor
The Tailor and The Cleaner
Toronto, ON
- Full-time
…customers to maintain and improve their clothing, ensuring a professional and welcoming experience. The company offers a neighborhood-focused environment where attention to detail and…
Added 36 mins ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Lead Client Communication: Run weekly client meetings, provide project updates, manage expectations, and confidently communicate solutions in a professional and proactive way.
Added 36 mins ago
MC
Salesperson
MINISO Canada
Brampton, ON
- Part-time
Customer service and retail sales skills, including the ability to engage with diverse customers, build rapport, and provide helpful product recommendations.
Added 36 mins ago
ER
Patient Care Coordinator
Ears R Us – Hearing Specilaists
Langley (District), BC · Langley, BC
- Part-time
Candidates with strong administrative and customer service experience outside of healthcare are also encouraged to apply.
Added 50 mins ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Toronto, ON · Scarborough, ON
…members, and volunteers providing them with safe and quality service during each stage of the collection…
Added 50 mins ago
BP
Host
Boston Pizza
Calgary, AB
- $15 CAD / hour
- Part-time
…acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available…

Ryan

Manager, Client Services

Calgary, AB, Canada
Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Bachelor’s degree with 5+ years of experience including Business Development.
Posting language: English
Posted: Oct 27, 2026

Original job description

Why Ryan?

Hybrid and Remote Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
Up to 20 Weeks of Parental Leave Top-up (Adoption Included
Monthly Gym Membership OR Gym Equipment Reimbursement
Health and Dental Benefit Eligibility Effective Day One
RRSP with Employer Match
Tuition Reimbursement After One Year of Service

The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for Ryan. Responsibilities include expanding and cross-selling within client relationships and researching, initiating, and developing new business relationships for the Firm by targeting qualified prospects. The Manager would partner working closely with a small team of Client Services Directors and Principal. Within this Team they will assist with the business development pursuit of existing Clients and Prospects. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

Strong business development experience, communication skills, (verbal and written), professional demeanor, people-oriented approach.
Ability to multi-task within a business development team, work with urgency under pressure, and prioritize effectively.
Willingness to accept direction and instruction.

Client:

Work closely with a team of Client Services and Service Delivery team members assisting with all stages of business development:
- Meets with prospects and clients regarding potential engagements.
- Identifies, researches, and pursues prospects and clients to generate new business for the Firm.
- Makes cold calls and maintains contact with prospects and clients through telephone and email.
- Build and maintains key relationships with Firm prospects and clients.
- Attend business development meetings with prospects and clients, both locally and nationally, to generate new leads.
Develops responses to requests for engagement letters, MSA, agreements and proposals.
Maintain a deep understanding of the Firm’s service offerings to discuss them confidently with prospects and clients.
Stay informed on alliance partners’ products and service lines to position them effectively.
Utilizes Internet tools (i.e., OneSource) to uncover opportunities for prospects and clients.
Ensure client satisfaction by monitoring timely service delivery and adherence to Client Service Principles.
Anticipate client issues and needs proactively.

Value:

Maintains entries in the Firm’s Prospect Register and/or Salesforce.com.
Coordinates sales efforts with Client Services and Service Delivery team members to perform joint-selling activities.
Stays current on tax issues that may create sales opportunities with prospects and clients.
Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.).
Generally, understands business issues and quickly understand commercial drivers at Ryan, and recognize areas for operational improvement, risks, and re-engineering.
Assists with other projects and duties as needed.

Education and Experience:

Bachelor’s degree with 5+ years of experience including Business Development.

Computer Skills:

To perform this job successfully, an individual should be proficient in using the following applications or systems:
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Document Management Systems; such as, Microsoft SharePoint, Google Drive, Dropbox or eFileCabinet
ERP (Enterprise Resource Planning) for entering time and billing information; such as, Workday, PeopleSoft, Oracle or SAP
CRM (Customer Relationship Management) experience in entering, reviewing and reporting sales information; such as, Salesforce, Microsoft Dynamics, OnContact, or NetSuite.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This job has limited supervisory responsibilities for the Business Development Department, including training employees, assigning work, and checking work for accuracy and completeness.

Work Environment:

Standard indoor working environment.
Occasional long periods of sitting while working at desk.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Independent travel requirement: 50%+.

Equal Opportunity Employer: disability/veteran

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More about this job

Responsibilities

The Manager, Client Services is responsible for communicating the firm's vision and capabilities to the marketplace while engaging clients and prospects in a consultative manner. They will assist in business development pursuits, manage client relationships, and coordinate with internal teams to generate new business opportunities.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in business development. Proficiency in Microsoft Office, CRM systems like Salesforce, and strong communication skills are required for this role.

Skills

Business development
Communication skills
Consultative selling
Relationship management
Salesforce
Microsoft Office Suite
Lead generation
Proposal development
Client engagement
Strategic planning
Market research
Account management
Cross-selling
Time management
Problem solving

Benefits

Hybrid and remote work options
Personal time off
Parental leave top-up
Gym membership or equipment reimbursement
Health and dental benefits
RRSP with employer match
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Client Services
Salesforce
Microsoft Office
CRM
Lead Generation
Consultative Selling
Account Management
Market Research
Proposal Writing
Client Engagement
Tax Issues
Strategic Partnerships
Business Strategy
Relationship Building
Sales Documentation
Workday
SharePoint
Google Drive
ERP
Client Satisfaction
Commercial Drivers
Operational Improvement
Prospecting
Cold Calling

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