Manager, Complex Property Tax

Why Ryan?

• Hybrid and Remote Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• Up to 20 Weeks of Parental Leave Top-up (Adoption Included
• Monthly Gym Membership OR Gym Equipment Reimbursement
• Health and Dental Benefit Eligibility Effective Day One
• RRSP with Employer Match
• Tuition Reimbursement After One Year of Service
  
  

The Property Tax Manager ("Manager") oversees a team of Senior Consultants/Consultants to deliver property tax consulting services for assigned clients. The Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Manager reviews and evaluates appeal positions, makes appeal recommendations and manages the appeal process for Ryan clients. This includes enforcing policies, standards and guidelines, researching tax issues, reviewing valuations of real property, negotiating assessment reduction and settlements, and the preparation and presentation of assessment appeals and supporting litigation. The Manager is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

This is an onsite role in Calgary, AB Monday-Friday with some potential flexibility to work remotely.

Duties and responsibilities, as they align to Ryan’s Key Results

People

• Create a positive team member experience.
  
  

Client

• Responds to client inquiries and requests from tax authorities.
  
  

Value

• Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios.
• Demonstrates extensive knowledge in assessment review and valuation techniques.
• Prepares and conducts client presentations.
• Attends hearings, settlement conferences, and negotiations, through settlement.
• Manages the preparation, review, and processing of all client reporting requirements.
• Acts as jurisdictional subject matter expert in managing all aspects of the appeal process (informal, formal, and litigation) and reports engagement status and results to the client.
• Serves as the main contact overseeing all client activity and responds to client inquiries and requests from assessing jurisdictions.
• Reviews and manages client contract terms, scope of services and fees.
• Oversees client billing and ensures timely collection of receivables (less than 90 days).
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses and escalates performance issues.
• Ensures workload is properly distributed among team members and holds team members accountable for completion of assigned projects.
• Communicates new issues, legislative changes, training opportunities, and client needs and strategies.
• Participates actively in professional organizations.
  
  

Education And Experience

• University Degree, College Diploma, or equivalent in Accounting, Finance, Business Administration, Economics, Real Estate, Business Management or other degree with MBA, MST or JD required and at least four years property tax related experience required. Candidates with appropriate valuation designations preferred.
• Demonstrated leadership, problem solving, and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work both independently and as part of a team with professionals at all levels.
  
  

Computer Skills

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research.

Certificates And Licenses

Valid driver’s license required. Manager should maintain professional designations such as Certified Member of the Institute (CMI), and Certified Commercial Investment Member (CCIM), or equivalent, and keep active in professional organizations on a local and national level.

Supervisory Responsibilities

This position directly supervises employees in the Property Tax practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws.

Compensation Disclosure

The Company makes offers based on many factors, including qualifications and experience.

Certain roles may be eligible for incentive compensation.

For candidates in Canada, the base salary hiring range is $76,000 - $110,000 CAD.

Equal Opportunity Employer: disability/veteran