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Added 11 mins ago
TC
Staff Technology Operations Lead, Service & Transition (ITSM)
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- $105,152.2 to $155,152.2 CAD / year
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Added 11 mins ago
PG
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Added 11 mins ago
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- Full-time
Added 11 mins ago
S
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Added 11 mins ago
OH
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Added 12 mins ago
VO
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Added 26 mins ago
WC
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Added 26 mins ago
TP
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Added 26 mins ago
DG
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- Full-time
Added 26 mins ago
FC
Operations Safety Specialist
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Ryan

Specialist, Client Services

Mississauga, ON, Canada

For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. · Full-time

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Job details

Pay: For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500.
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Why Ryan?

Hybrid and Remote Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
Up to 20 Weeks of Parental Leave Top-up (Adoption Included
Monthly Gym Membership OR Gym Equipment Reimbursement
Health and Dental Benefit Eligibility Effective Day One
RRSP with Employer Match
Tuition Reimbursement After One Year of Service

The Spécialiste, Services Client / Specialist Client Services is responsible for supporting the Business Development Directors and Principals with lead generation, appointment setting, sales closing, and follow-up and monitoring of all matters related to business development and support, for prospects and clients. This individual is responsible for ensuring that prospect priorities are appropriately and timely handled and will be assigned to a Client Services Team Leader. The CS Team Leader will be kept proactively informed of status of prospects.

Duties and Responsibilities:

Makes outgoing customer calls or cold calls in order to sell products and services
Arranges meetings for Directors and Principals with prospective clients
Accurately and efficiently enters customer information into Salesforce
Maintains a list of potential leads and follows up with those
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Maintain thorough understanding of Ryans products and services
Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
Works closely with the Business Development team to create and manage sales campaigns

Education and Experience:

2 years sales or telemarketing, ideally in a role selling to the finance and tax teams.

Computer Skills:

Understanding of Microsoft tools including outlook, excel and word. The use of CRM tools ideally Salesforce is an advantage.

Work Environment:

Standard indoor working environment.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Position potentially offers the ability to work from home occasionally and for flexible hours.
As many of our team members and clients are based in different time zones, occasional out-of-hours time may be necessary to accommodate calls.

Compensation Disclosure:

For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. The Firm makes offers based on many factors, including qualifications and experience. Roles may be eligible for incentive compensation.

Equal Opportunity Employer: disability/veteran

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More about this job

Responsibilities

The Specialist supports Business Development Directors with lead generation, appointment setting, and sales closing activities. They are responsible for managing prospect information in Salesforce and maintaining a thorough understanding of company products and services.

Requirements

Candidates must have at least 2 years of experience in sales or telemarketing, preferably within finance or tax sectors. Proficiency in Microsoft Office tools and experience with CRM software like Salesforce is required.

Skills

Sales
Telemarketing
Lead generation
Appointment setting
Sales closing
Customer service
Cold calling
Salesforce
CRM
Microsoft Outlook
Microsoft Excel
Microsoft Word
Business development
Finance
Tax

Benefits

Personal time off
Parental leave
Gym membership
Gym equipment reimbursement
Health benefits
Dental benefits
RRSP with employer match
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Sales
Telemarketing
Lead Generation
Appointment Setting
Sales Closing
Business Development
Salesforce
CRM
Microsoft Outlook
Microsoft Excel
Microsoft Word
Finance
Tax
Cold Calling
Customer Service
Hybrid Work
RRSP
Tuition Reimbursement

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