Specialist, Client Services
- Mississauga, ON, Canada
For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. · Full-time
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Job details
- Pay
- For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Why Ryan?
Duties And Responsibilities
2 years sales or telemarketing, ideally in a role selling to the finance and tax teams.
Computer Skills
Understanding of Microsoft tools including outlook, excel and word. The use of CRM tools ideally Salesforce is an advantage.
Work Environment
For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. The Firm makes offers based on many factors, including qualifications and experience. Roles may be eligible for incentive compensation.
Equal Opportunity Employer: disability/veteran
- Hybrid and Remote Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO) Benefits
- Up to 20 Weeks of Parental Leave Top-up (Adoption Included
- Monthly Gym Membership OR Gym Equipment Reimbursement
- Health and Dental Benefit Eligibility Effective Day One
- RRSP with Employer Match
- Tuition Reimbursement After One Year of Service
Duties And Responsibilities
- Makes outgoing customer calls or cold calls in order to sell products and services
- Arranges meetings for Directors and Principals with prospective clients
- Accurately and efficiently enters customer information into Salesforce
- Maintains a list of potential leads and follows up with those
- Assists sales colleagues with arranging meetings and sales calls with customers
- Contacts customers in response to correspondence or feedback
- Maintain thorough understanding of Ryans products and services
- Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
- Works closely with the Business Development team to create and manage sales campaigns
2 years sales or telemarketing, ideally in a role selling to the finance and tax teams.
Computer Skills
Understanding of Microsoft tools including outlook, excel and word. The use of CRM tools ideally Salesforce is an advantage.
Work Environment
- Standard indoor working environment.
- Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
- Position potentially offers the ability to work from home occasionally and for flexible hours.
- As many of our team members and clients are based in different time zones, occasional out-of-hours time may be necessary to accommodate calls.
For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. The Firm makes offers based on many factors, including qualifications and experience. Roles may be eligible for incentive compensation.
Equal Opportunity Employer: disability/veteran
More about this job
Responsibilities
Support Business Development Directors and Principals by generating leads, setting appointments, assisting with sales, and following up with prospects and clients. Maintain prospect records in Salesforce, coordinate sales meetings and campaigns, and keep the Client Services Team Leader informed of prospect status.
Requirements
Requires two years of sales or telemarketing experience, ideally selling to finance and tax teams. Candidates should understand Microsoft Outlook, Excel, and Word; Salesforce or other CRM experience is an advantage.
Skills
- Lead Generation
- Appointment Setting
- Sales Closing
- Cold Calling
- Customer Outreach
- Salesforce
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Sales Campaign Management
- Client Follow-Up
- Business Development
- Product Knowledge
- Industry Research
Benefits
- Hybrid and Remote Work Options
- Award-Winning Culture
- Generous Paid Time Off
- Up to 20 Weeks of Parental Leave Top-Up
- Monthly Gym Membership or Gym Equipment Reimbursement
- Health and Dental Benefits Effective Day One
- RRSP with Employer Match
- Tuition Reimbursement After One Year of Service
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Finance & Accounting
- Marketing
Keywords
- Business Development
- Lead Generation
- Appointment Setting
- Sales
- Telemarketing
- Cold Calling
- Sales Closing
- Prospect Follow-Up
- Client Services
- Salesforce
- CRM
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Sales Campaigns
- Finance
- Tax
- Customer Correspondence
- Industry Developments
- Meeting Coordination