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Added 2 hours ago
PT
Diesel Technicians Mechanics All Levels
Penske Truck Leasing
Boucherville, QC
- Full-time
Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching
Added 5 hours ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
…crews while coordinating closely with the Project Coordinator, Supply Chain, and other internal partners. This role combines full-cycle planning and commercial discipline with a strong…
Added 7 hours ago
C
Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
5+ years of experience in inventory control, warehouse operations, or supply chain, including 2+ years leading a team or program across multiple fulfillment sites.
Added 7 hours ago
MD
Sales Operations Manager
Macaloney's Distillery
Victoria, BC
- Full-time
Wine & Spirit Education Trust or other spirits or supply chain certification
Added 8 hours ago
PM
Parts Sepcialist
Prime Material Handling Equipment Limited
Saint John, NB
- Full-time
Degree in supply chain management or business administration will be considered an asset
Added 8 hours ago
E
Customer Service Coordinator
EXFO
Quebec, QC
- Full-time
Work closely with Planning and other departments to prioritize customer needs during manufacturing disruptions, recalls, supply-chain constraints, and other critical situations.
Added 8 hours ago
SI
Millwright
Saputo Inc.
Saskatoon, SK
- Full-time
…more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will…
Added 8 hours ago
AA
Warehouse Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Toronto, ON · Scarborough, ON
- Full-time
Post-secondary education in Supply Chain, Logistics, Business, or a related field is an asset.
Added 8 hours ago
L
Program Manager - Risk and Supplier Relationship Management
lululemon
Vancouver, BC
- Full-time
…and return on investment by creating value in our indirect supply chain through strategic & stakeholder-centric procurement. From providing category expertise, market insights, cost savings…
Added 9 hours ago
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Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 9 hours ago
TS
Business Development Manager
The Seaboard Transport Group
Montreal, QC
- Full-time
…bulk carriers, chemical distribution, industrial products, and supply…
Added 9 hours ago
SI
Attendant, Production I (GMC1)
Saputo Inc.
St. Marys, ON
- Full-time
…more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will…
Added 9 hours ago
SI
Millwright
Saputo Inc.
Saskatoon, SK
- Full-time
…more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will…
Added 9 hours ago
OP
Senior Manager Supply Chain
Ontario Power Generation
Whitby, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Manager Supply Chain.
Added 9 hours ago
MR
Assistant Manager, Procurement
Mount Royal University
Calgary, AB
- Full-time
A university degree or post-secondary education in Business, Operations Management, Supply Chain Management, Industrial Engineering, Information Systems, or a related field is required
Added 10 hours ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Lead analysis of emerging threats, AI-enabled attacks, supply-chain risks, and cloud-native exploitation trends.
Added 10 hours ago
Production Manager (Supply Chain & Logistics)
OSI Maritime Systems
Burnaby, BC
The Production Manager is responsible for the production and delivery of the Company’s products to military and commercial marine navigation customers. The incumbent works closely with…
Added 10 hours ago
T
Buyer
TalentMinded
Scarborough Bluffs Park, ON
- Full-time
Reporting to the Purchasing Manager, our client is hiring a Buyer to manage sourcing and purchasing activities across a diverse portfolio of custom manufacturing projects. As our new Buyer,…
Added 10 hours ago
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Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
The Manager, Software Development leads the newly formed engineering team delivering the Image & Fax Aviator Platform. This first-line manager will recruit, onboard, coach, and directly…
Added 10 hours ago
M
Manager - Supply Chain
MineSense
Vancouver, BC
- Full-time
The Manager, Supply Chain leads the planning, inventory, logistics, shipping and receiving activities that keep MineSense's manufacturing operations, field services, and customer…
Added 10 hours ago
BA
Warehouse Coordinator
Barricades and Signs
AB · Sturgeon County, AB
- Full-time
Reporting to the Warehouse Manager, the Warehouse Coordinator is a vital member of the operations team and plays a pivotal role in ensuring effective and efficient execution of warehouse…
Added 10 hours ago
Team Lead
DSV
Milton, ON
Diploma or degree in Supply chain management, Logistics or Business Administration
Added 10 hours ago
TI
Buyer
TalentMinded Inc.
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Purchasing Manager, our client is hiring a Buyer to manage sourcing and purchasing activities across a diverse portfolio of custom manufacturing projects. As our new Buyer,…
Added 11 hours ago
E
Customer Service Coordinator
EXFO
Quebec, QC
- Full-time
Work closely with Planning and other departments to prioritize customer needs during manufacturing disruptions, recalls, supply-chain constraints, and other critical situations.
Added 11 hours ago
S
Systems Analyst, Clinical Solutions, IMITS
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Vancouver, BC
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The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The…

Ryder Supply Chain Solutions

Customs - Customer Service Associate

Woodstock, ON, Canada
CAN - Woodstock ON Oxford Rd, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Job Description:

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job:

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts:Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel
None

DOT Regulated
No

Job Category

Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$48000

Maximum Pay Range:

$52000

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Apply About employer

More about this job

Responsibilities

The Customer Service Associate is responsible for planning and scheduling driver routes while providing support to drivers and client representatives. They also monitor daily logs, investigate delivery or inventory issues, and assist with administrative tasks like payroll and reporting.

Requirements

Candidates must have a college degree or technical certification in logistics, supply chain, or transportation, or equivalent experience. A minimum of one year in a similar position is required for this role.

Skills

Customer service
Logistics
Route planning
Scheduling
Problem solving
Analytical skills
Communication skills
Data entry
Inventory management
Emergency planning
Quality control
Time management
Database management
Reporting
Teamwork
Initiative

Benefits

Paid time off
Medical insurance
Dental insurance
Vision insurance
Deferred profit sharing plan
Employee stock discount

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Supply chain
Transportation
Customer service
Route planning
Dispatching
Warehouse
Inventory
Preventive maintenance
Payroll
Timecards
Accident reporting
Web TM
Database
Quality control
Fleet management
Scheduling
Emergency planning
Driver support
Documentation

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