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Added 9 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified -Mission Memorial Hospital
Fraser Health Authority
Mission, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 9 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 9 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 9 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 9 mins ago
FH
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Added 9 mins ago
S
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- Full-time
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Added 9 mins ago
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Machining Production Manager
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- Full-time
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Added 9 mins ago
PF
Front End & Bakery Manager
Pete's Frootique
Halifax, NS
- $42,000 to $48,000 CAD / year
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Added 9 mins ago
HT
Senior Financial Analyst - Corporate Accounting
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- Full-time
…state-of-the-art manufacturing facilities with outstanding safety records. We offer a great work environment and competitive total compensation package, including above market retirement…
Added 9 mins ago
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Toronto, ON · North York, ON
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Ensure all work complies with approved drawings, specifications, building codes, and safety regulations.
Added 9 mins ago
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Toronto, ON · North York, ON
- Full-time
The Dining Services Manager is responsible for the overall management of food services within the Residence. This includes meal planning and preparation, staff supervision, inventory and…
Added 9 mins ago
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- Full-time
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Added 9 mins ago
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- Full-time
As a Junior Building Manager your responsibility is to maintain the cleanliness of all common areas of the residential building, as well as provide customer service to the residents when…
Added 9 mins ago
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Financial Manager - PLM (Product Line Mgmt)
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- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 9 mins ago
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Added 9 mins ago
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As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure excellent living experience for tenants. The ideal candidate will possess the ability…
Added 9 mins ago
OM
Hardware Engineering - Team Lead, Mechanical Engineering - P4
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- Full-time
…environment ensures every team member contributes to advancing marine safety and operational excellence. With a global presence, we are proud to have offices in Canada, UK, Taiwan,…
Added 9 mins ago
SH
Unit Assistant - Repost
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- Full-time
Under the general supervision of the Manager, Health Services, RN, RPN, and/or LPN, the Unit Assistant acts as a member of the health care team, assisting with patient care and providing…
Added 9 mins ago
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Live - out Building Superintendent
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Added 9 mins ago
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- Full-time
Reporting to the Facility Manager, the grounds maintenance is responsible for the maintenance of the grounds including lawns, trees, roadways, parking lots and sidewalks at Headingley…
Added 9 mins ago
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Added 9 mins ago
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Added 24 mins ago
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Always makes safety a priority and work in compliance with the provisions of the Act and all regulations
Added 24 mins ago
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Seasonal Grocery/Market Associate (Full-Time) - Eataly Eaton Centre
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- $17.95 CAD / hour
- Full-time
- Contract
…and provides outstanding guest service. Reports to the Market…
Added 24 mins ago
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- Full-time
…building systems, including HVAC, electrical, mechanical, and life safety infrastructure, while managing preventive maintenance schedules and vendor contracts. Your hands-on leadership…

Ryder System, Inc.

Customer Service Associate II

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48k

Maximum Pay Range

$52k

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, support drivers and client representatives, and resolve delivery, inventory, equipment, employee, and customer issues. Maintain trip logs and paperwork, coordinate equipment maintenance and emergency orders, allocate driver workloads, and assist with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Scheduling
Problem Solving
Analytical Skills
Communication
Planning
Organization
Customer Relationship Building
Attention to Detail
Initiative
Independent Work
Teamwork
Logistics Coordination
Recordkeeping
Quality Control

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Driver Routing
Route Scheduling
Delivery Planning
Driver Dispatch
Workload Allocation
Trip Manifests
Delivery Logs
Web TM
Preventive Maintenance
Equipment Repairs
Emergency Orders
Inventory
Quality Control
Driver Administration
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Operational Improvement

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