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Added 1 hour ago
IF
Technicien de maintenance en véhicules lourds diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 1 hour ago
IF
Technicien(ne) débutant(e) – Entretien de véhicules lourds
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 1 hour ago
IF
AZ Cross Border Truck Driver - OTR
Impact Fulfillment Services
London, ON
- Full-time
Under the responsibility of the Logistics Supervisor, The Crossborder will be responsible for the transportation and the delivery of freight to company, supplier and/or customer locations…
Added 1 hour ago
IF
AZ- Cross border
Impact Fulfillment Services
Cambridge, ON
- Full-time
Under the responsibility of the Logistics Supervisor, The Crossborder will be responsible for the transportation and the delivery of freight to company, supplier and/or customer locations…
Added 22 hours ago
RS
Sleeman Material Handler
Ryder System, Inc.
Calgary, AB
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 1 day ago
RS
Material Handler Night Shift Wednesday - Saturday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 1 day ago
RS
Sleeman Material Handler
Ryder Supply Chain Solutions
Calgary, AB · CAN - Calgary AB Freeport Blvd
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 1 day ago
PL
Safety Team Leader - Transportation
Penske Logistics
Woodstock, ON
- Full-time
Responsible for collecting data and submitting to the proper group, information regarding driver qualification files, which is sent via email from DQops for the following items:
Added 1 day ago
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Material Handler Night Shift Wednesday - Saturday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 1 day ago
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AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Added 1 day ago
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FEC Electrician (Relief)
Halifax
Halifax, NS
- Full-time
Perform maintenance and operation of Category Two Lighting System
Added 1 day ago
GC
Part-time Dual Surveillance Supervisor (16 month contract- Brantford Casino
Great Canadian Entertainment
Brantford, ON
- Part-time
…proven knowledge, skills and abilities. As a Dual Surveillance Supervisor, you will pay attention to detail and show sound observation skills that are critical when conducting reviews,…
Added 1 day ago
QR
Directeur approvisionnements (panneaux)
Quincaillerie Richelieu
Montreal, QC
- Full-time
…of a national procurement strategy for the assigned product category (Panels), maintaining optimal inventory levels, ensuring the accuracy of…
Added 1 day ago
TR
Senior Geologist Supervisor
Teck Resources Limited
Kamloops, BC
- $138,000 to $170,000 CAD / year
- Full-time
The Senior Geologist Supervisor provides senior technical leadership and project management oversight for geology-driven programs that support resource development, geological modeling, and…
Added 1 day ago
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Nursing Unit Clerk, Heartwood Centre for Women - Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Part-time
…pre-determined guidelines and refers problems/difficulties to the supervisor; maintain relief staff contact list information and other related records; maintain timekeeping records for…
Added 1 day ago
TD
Transportation Maint Tech I, II, III- Hondo
Texas Department of Transportation
Hondo, AB
- Full-time
…assignments; however, all unusual issues are referred to the…
Added 2 days ago
RS
Logistics Associate
Ryder System, Inc.
London, ON
- Full-time
The Logistics Associate will coordinate all inbound and outbound loads in the facility and ensure accuracy in receiving/shipping reporting to the Logistics Supervisor.
Added 2 days ago
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Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 2 days ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 2 days ago
TU
Research Assistant/Technician 3
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Documents and communicates experimental plans and results in different formats to the supervisor and members of the lab
Added 2 days ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log…
Added 2 days ago
TU
E-Commerce Coordinator
The University of British Columbia
Vancouver, BC
- $4,383 to $4,596 CAD / month
- Full-time
Receives, logs, processes and organizes lists of new products to be added to the website, checking, correcting, recording and assembling product data to ensure all steps are complete.
Added 2 days ago
UO
E-Commerce Coordinator
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $4,383 to $4,596 CAD / month
- Full-time
Receives, logs, processes and organizes lists of new products to be added to the website, checking, correcting, recording and assembling product data to ensure all steps are complete.
Added 2 days ago
RS
Logistics Associate
Ryder Supply Chain Solutions
London, ON · CAN - London ON Green Valley Rd
- Full-time
The Logistics Associate will coordinate all inbound and outbound loads in the facility and ensure accuracy in receiving/shipping reporting to the Logistics Supervisor.
Added 2 days ago
CI
Student Intern, Aerospace and Defense, Material Pricing and Product Data
Celestica International LP
Toronto, ON
- $24 to $30 CAD / hour
…management and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. Working with the…

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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