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Added 26 mins ago
VA
Regional Client Care Support Agent, GTA Region
VCA Animal Hospitals
Toronto, ON · Scarborough, ON
- Full-time
Strong customer service or call‑centre experience preferred
Added 26 mins ago
L
Deputy Store Manager CAN (Pacific Centre)
Läderach
Vancouver, BC
- Full-time
A Läderach Deputy (Assistant) Store Manager aids in the supervision of employees, is an example of excellent customer service and leads training. The ideal Deputy Manager is a…
Added 26 mins ago
VA
Veterinary Assistant, Critical Care, Calgary Animal Referral and Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
Added 26 mins ago
KA
Sales Associate - Seasonal
Kiokii and...
Ottawa, ON
- $18.25 CAD / hour
- Temporary
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…
Added 26 mins ago
MR
Part-Time Sales Associate
Match Retail
Toronto, ON · East York, ON
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 26 mins ago
S-
Retail Seasonal Sales Associate
Showcase - Home of the Hottest Trends
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Temporary
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
S-
Seasonal Retail Associate P/T
Showcase - Home of the Hottest Trends
Victoria, BC
- Temporary
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
S-
Seasonal Retail Associate P/T
Showcase - Home of the Hottest Trends
Victoria, BC
- Temporary
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
TN
Certified Medical Office Assistant
Tla'amin Nation
Powell River, BC
- Full-time
Reports to: Associate Health Director Programs
Added 26 mins ago
S-
Retail Seasonal Sales Associate
Showcase - Home of the Hottest Trends
Ottawa, ON
- Temporary
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
S-
Seasonal Sales Associate (OPEN AVAILABILITY REQUIRED)
Showcase - Home of the Hottest Trends
Oshawa, ON
- Temporary
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
S-
Retail Associate P/T
Showcase - Home of the Hottest Trends
Surrey, BC
- Part-time
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
TH
Superviseur, Réception
The Home Depot Canada
Midland, ON
- Full-time
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Added 26 mins ago
S-
Seasonal Sales Associate (OPEN AVAILABILITY REQUIRED)
Showcase - Home of the Hottest Trends
Toronto, ON
- Temporary
…life! We are known for creating an engaging and interactive experience for our customers with a challenging and rewarding opportunity for our associates. At Showcase, we celebrate diversity…
Added 26 mins ago
HN
Production Associate
Hörmann North America
Canada
- $20.6 CAD / hour
- Full-time
Must have flexibility to work extra hours, on short notice, in order to meet internal/external customer requirements (scheduled and nonscheduled overtime shifts, etc.).
Added 26 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Ottawa, ON
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 26 mins ago
O
Associate Production Support Specialist
OpenText
Waterloo, ON
- Full-time
An associate degree in a technical or computer-related field is preferred; equivalent relevant work experience may be considered in place of formal education.
Added 26 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Cobourg, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 26 mins ago
WC
General Merchandise Associate
Walmart Canada
Spruce Grove, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 26 mins ago
WC
Customer Service Manager
Walmart Canada
Leamington, ON
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 26 mins ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
2-4 years of experience as an Associate Product Manager, Product Analyst, Business Systems Analyst, or in a technical solutions/implementation role within a B2B SaaS environment.
Added 26 mins ago
D
Sales Associate - Lachenaie - Permanent Full Time
Dormez-vous
Terrebonne, QC
- Full-time
…invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep…
Added 26 mins ago
TH
Lumber Sales Associate: Full Time - NORTH SURREY
The Home Depot Canada
Surrey, BC
- Full-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 41 mins ago
T
Customer Experience Associate- Whistler, BC
TD
Whistler, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 55 mins ago
TS
Shift Supervisor
The Salvation Army in Canada
St. Albert, AB
- Full-time
…Thrift Store activities. Otherwise, this role acts as a Sales…

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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