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Added 7 mins ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 7 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…opportunities for the candidate that can showcase exceptional customer service, have a growth mindset, and deliver for…
Added 7 mins ago
D
Team Leader
Dollarama
Grande Prairie, AB
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 7 mins ago
IR
Digital Account Manager (Freelance)
Idea Rebel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Digital Account Manager, you will function as the strategic lead for a variety of accounts. This involves relationship-building and working alongside internal sales reps to manage and…
Added 7 mins ago
K
Seasonal Sales Associate (Toronto Eaton Centre)
Knix
Toronto, ON
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
K
Seasonal Sales Associate (Conestoga Mall)
Knix
Waterloo, ON
- $18.95 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
K
Seasonal Sales Associate (Sherway Gardens)
Knix
Toronto, ON · Etobicoke, ON
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
K
Seasonal Sales Associate (Robson)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
B
Forward Deployed Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
Own products and customer projects end-to-end, functioning as both an engineer, project manager, and product manager, with a focus on user empathy, project specification, and end-to-end…
Added 7 mins ago
K
Seasonal Sales Associate (West 4th)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
K
Sr. Brand Manager (KT by Knix)
Knix
Toronto, ON
- From $110,000 CAD / year
- Full-time
…revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a…
Added 7 mins ago
K
Seasonal Sales Associate (Mission)
Knix
Calgary, AB
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
K
Seasonal Sales Associate (Southgate)
Knix
AB · Edmonton, AB
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 7 mins ago
F/
Senior Credit Manager (Specialized Credit)
FCC / FAC
Calgary, AB · Ottawa, ON · Toronto, ON · Regina, SK · Kanata, Ontario
- Full-time
Growth: Learning and development opportunities to help you thrive
Added 22 mins ago
BL
Branch Manager
Brunswick Lift Rentals
Stoney Creek, NB
- Full-time
We are currently looking to hire our next great team member for the position of Branch Manager located in Stoney Creek, Ontario. This is an exciting opportunity for an entrepreneurial,…
Added 36 mins ago
ML
FSQA Manager - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
As the leader of the FSQA team, the FSQA Manager is accountable for the execution of the Food Safety and Quality Assurance programs at the facility. The Manager is a key member of the…
Added 36 mins ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 36 mins ago
D
Team Leader
Dollarama
Chilliwack, BC
- $19.4 to $19.99 CAD / hour
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 36 mins ago
BG
Territory Manager - Underground
Brandt Group of Companies
Regina, SK
- Full-time
The Territory Manager – Ditch Witch specializing in Underground and Tree Care is responsible for selling new and used equipment such as Ditch Witch and Morbark, within an assigned Area of…
Added 36 mins ago
T
Quality Assurance Engineer
Trulioo
Vancouver, BC
- Full-time
Reporting to the Manager, Quality Assurance, the Quality Assurance Engineer will be responsible for delivering quality software for the Trulioo SaaS platform. This role involves designing…
Added 52 mins ago
MR
Part-Time Sales Associate
Match Retail
Cambridge, ON
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 52 mins ago
AH
Senior Buyer
Airbus Helicopters
Fort Erie, ON
- Full-time
The Senior Buyer reports to the Purchasing Manager and is responsible for proactively maintaining the movements of materials from suppliers to ensure uninterrupted deliverables to all…
Added 52 mins ago
GP
Senior Account & Production Manager
Ghost Peak Cinema
Pemberton, BC
- Other
Trusted by public companies across North America, Ghost Peak Cinema is financially strong, fully capitalized, and hiring senior talent to continue its rapid growth.
Added 52 mins ago
RH
Community Disability Worker: Every Saturday Daytime
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…the definition and expansion of opportunities for personal growth, and meaningful and valued roles within the community. This includes following the individual’s leads, and/or the leads of…
Added 52 mins ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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