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Added just now
AI
Lead Coordinator - Fleet/Daily Ops
Air Inuit
Montreal, QC
- Full-time
From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people…
Added just now
E
Management Trainee
Enterprise
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
CC
Business Development Manager
Canada Cartage
Calgary, AB
- Full-time
The Business Development Manager will be responsible for driving profitable revenue growth by identifying and securing new dedicated fleet business opportunities throughout Alberta. This is…
Added 45 mins ago
DT
Transportation Manager
DBI Transport
AB · Edmonton, AB
- Full-time
D.B.I. Dry-Blast Inc. is seeking an experienced and organized Transportation Manager to oversee and coordinate the company's transportation operations in Edmonton, Alberta. The successful…
Added 46 mins ago
NP
Maintenance Technician - Central Fleet
NANTUCKET POLICE DEPARTMENT
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…Maintenance Technician. Under the direction of the Central Fleet Manager, the successful applicant should have the ability to perform a wide range of skilled work. Responsible for the…
Added 46 mins ago
G-
District Manager - Industrial & Vacuum Services
GFL - Sewer Technologies Division
Surrey, BC
- Full-time
The District Manager leads and grows the newly integrated Industrial & Vacuum Services division across the district, ensuring high standards in hydro excavation, hazardous and non-hazardous…
Added 46 mins ago
BM
Operations Manager
BOXX Modular (Canada)
Stoney Creek, NB
- Full-time
Maintain regular communication with the Branch Manager and Fleet Administrator, providing daily operational updates and weekly reports on progress, deliverables, fleet activity, and overall…
Added 1 hour ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
Added 1 hour ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Whitby, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 1 hour ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Mississauga, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 1 hour ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Burlington, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 1 hour ago
WI
Manager, Equipment Operations & Logistics
WSP in Canada
Richmond Hill, ON
- Full-time
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 1 hour ago
PC
Point of Sale Manager
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
AI
Supervisor - Ticket Agents
Air Inuit
Quebec, QC
- Internship
From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people…
Added 1 hour ago
BC
Regional Sales Manager
Bolzoni Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Bolzoni Canada is seeking a motivated, results-driven Regional Sales Manager (RSM) to develop and expand our presence throughout the Greater Toronto Area. This key business development…
Added 1 hour ago
CW
Trailer Mechanic
C W S Logistics
Regina, SK
- Full-time
We have a fleet of 200 heated and dry van trailers that we maintain at our Regina and Winnipeg shops. We offer benefits, RRSP matching and weekday only shifts. Boot allowance is offered…
Added 1 hour ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
…enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our…
Added 2 hours ago
SV
Senior Systems Administrator
SPIN VFX
Toronto, ON
- Full-time
…virtualization, identity, networking in partnership with our IT Manager, and the operational side of our move to Azure for elastic compute. Much of this environment is older and more manual…
Added 2 hours ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Work with modern fleet technology, specialized equipment and evolving systems that keep your skills sharp.
Added 3 hours ago
CS
Labourer
C.P. Services
Anzac, AB
- Full-time
Maintain cleanliness and organization of the CP Properties and Fleet.
Added 3 hours ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
Added 3 hours ago
TT
Strategic Account Manager - Trucking
T-Lane Transportation
AB · Edmonton, AB
- Full-time
With a fleet of over 250 pieces of specialized equipment, T-Lane has the expertise and resources to execute challenging transportation projects safely and efficiently.
Added 3 hours ago
TT
Senior Contract Administrator (13907)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…hiring for a Senior Contract Administrator, largely focussed on fleet overhaul, operating and maintenance…
Added 3 hours ago
GE
District Manager - Industrial & Vacuum Services
GFL Environmental Inc.
Surrey, BC
- Full-time
The District Manager leads and grows the newly integrated Industrial & Vacuum Services division across the district, ensuring high standards in hydro excavation, hazardous and non-hazardous…
Added 4 hours ago
T
Software Engineer II Full Stack (Branch Systems)
TD
London, ON · Toronto, ON
- Full-time
Diagnose and resolve issues with Windows services and applications deployed across a large managed device fleet, including device configuration, registry, environment, and system-level…

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

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More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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