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Added 35 mins ago
EB
Operations Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Electra is a leader in advancing North America’s critical minerals supply chain for lithium-ion batteries. The Company’s primary focus is constructing North America’s only cobalt sulfate…
Added 35 mins ago
DW
Maintenance Technician- Millwright
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
Understanding of manufacturing and procurement/supply chain.
Added 35 mins ago
S
Associate Manager, Brand Marketing
Shiseido
Markham, ON
- $75,000 to $85,000 CAD / year
- Full-time
Forecast sample requirements and work closely with Supply Chain and global partners to ensure adequate sample inventory is available to support planned activities.
Added 35 mins ago
O
Key account manager - foodservice
Olymel
Boucherville, QC
- Full-time
Collaborate closely with internal teams, including Operations, Supply Chain, Demand Planning, and Product Development, to ensure the success of customer initiatives.
Added 35 mins ago
DL
Kubernetes Engineer (Container Security)
Diverse Lynx
ON · Ontario, Canada
- Contract
Experience with container supply chain and image security tooling such as Aqua Security, Wiz, Trivy, Syft, Grype, Cosign, or equivalent enterprise tools.
Added 35 mins ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
At Remarcable, we’re building the operating system for contractors and distributors - solving critical procurement, supply chain, and financial workflow pain points that have plagued the…
Added 35 mins ago
MB
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
Requires a post-secondary education in Supply Chain/Logistics or a related field, or equivalent experience
Added 1 hour ago
GL
Research Scientist - Product Development
Gay Lea Foods
Hamilton, ON
- Full-time
Collaborate with Operations, Quality, Regulatory, Supply Chain, Marketing, Procurement, suppliers, research institutions, and other partners as required.
Added 1 hour ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…enhancing the sustainability of our business practices and supply chain. As the Senior Manager / Manager, Climate Action, you will support with developing and executing Aritzia’s…
Added 1 hour ago
MB
Inventory Coordinator
Martin Brower UK and Ireland
Baie-D'Urfé, QC
- Full-time
Requires a post-secondary education in Supply Chain/Logistics or a related field, or equivalent experience
Added 1 hour ago
CC
Business Development Manager
Canada Cartage
Calgary, AB
- Full-time
Present Canada Cartage dedicated fleet services as strategic solutions to customer supply chain and transportation challenges.
Added 1 hour ago
L
Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
Reporting to the Customer Care Logistics Manager, you lead the order-to-cash lifecycle for our Canadian retail accounts, acting as the key operational bridge between sales and physical…
Added 1 hour ago
RF
Logistics Coordinator
Real Fruit Bubble Tea
Markham, ON
- $19 to $23 CAD / hour
- Full-time
Support the development and improvement of inventory tracking and supply chain processes.
Added 1 hour ago
K&
Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
Education: Post-secondary education in Business, Supply Chain Management, Logistics, or a related field is preferred.
Added 1 hour ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move…
Added 1 hour ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
…closely with internal stakeholders across sales, operations, supply chain, and product…
Added 1 hour ago
C
Program Manager - Retail Technology & AI
Cogniify
Vancouver, BC
- $175,000 to $183,000 CAD / year
- Full-time
Hands-on experience working in the retail industry, ideally with retail product, merchandising, supply chain, raw materials or innovation teams.
Added 1 hour ago
C
Project Manager (Permanent)
CoreFactor
Toronto, ON
- Full-time
…with project management activities, with in-depth knowledge of supply chain, legal and…
Added 2 hours ago
AA
Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft program is seeking a Project Manager - Materials Control to join our Materials Control team based in Mirabel (Quebec, Canada), where you will work jointly with…
Added 2 hours ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move…
Added 2 hours ago
K
Sr/Lead Expeditor
Kiewit
Calgary, AB
- Full-time
At least 7 years of relevant experience in expediting, procurement, manufacturing, construction, or project supply chain, including substantial direct responsibility for complex supplier…
Added 2 hours ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
Post-secondary education in Business Administration, Commerce, Public Administration, Supply Chain Management, Finance, or a related discipline. Equivalent experience will be considered.
Added 2 hours ago
S
Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…staff training and development. Assists the Clinical Services Manager (CSM)/Designate with performing administrative duties and coordinates staffing, scheduling and clinical research…
Added 2 hours ago
EP
Accounting Manager
Elby Professional Recruitment
Mississauga, ON
- $90,000 to $105,000 CAD / year
- Full-time
Partner across production and supply chain teams to troubleshoot ERP workflow exceptions, clear order suspense queues, and streamline internal controls.
Added 2 hours ago
D
Shipper Receiver
Dynacare
Brampton, ON
- Full-time
Responsible for regular cycle counts as instructed by Manager or Inventory Analyst

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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