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Added 28 mins ago
LG
Testeur(-euse) en localisation de jeux vidéo (FREU) / Video Game Localization Tester (EUFR)
Lionbridge Games
Brossard, QC
- Contract
…clients. Les cas de tests doivent être envoyés dans la langue du…
Added 28 mins ago
BS
Production Supervisor
Bartech Staffing
Toronto, ON · Greater Toronto Area, Canada
- $36 to $38 CAD / hour
- Contract
…group providing a global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Production Supervisor (Oshawa, Ontario). If you are…
Added 43 mins ago
ZT
Senior Manager Technical Program Management
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
…United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their…
Added 58 mins ago
QR
Directeur approvisionnements (panneaux)
Quincaillerie Richelieu
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- Full-time
…les problématiques de rupture d'inventaire et appliquer les solutions nécessaires pour assurer le service client. Évidemment, la responsabilité des résultats clés de performance de cette…
Added 58 mins ago
WC
Youth Worker (Congregate Care) - FT (2026-414-YPS)
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Reconcile client medication for the program prior to supervisory signoff (as assigned by the Supervisor based on skill and experience level).
Added 1 hour ago
BS
Bilingual Order Management Representative
Bilingual Source
Montreal, QC
- $55,000 to $65,000 CAD / year
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Vous connaissez bien les pièces d'équipement lourd et aimez aider les clients à trouver rapidement les bonnes solutions ? Vous recherchez un poste stable où votre sens de l'organisation,…
Added 1 hour ago
HS
Quality Supervisor
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- Full-time
 Collaborate with client-facing QA representatives to ensure full customer satisfaction with
Added 2 hours ago
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Casual Custodian- Peterborough
Dexterra
Peterborough, ON
- Up to $19.3 CAD / hour
- Part-time
Able to communicate with supervisor, Client and general public
Added 4 hours ago
TS
Mental Health Support Worker
The Salvation Army in Canada
Regina, SK
- Part-time
Reports to Health Care Worker and/or Caseworker client progress, changes and/or regression in the client’s status.
Added 6 hours ago
RB
Banking Advisor Intern
Royal Bank of Canada
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- Full-time
Responds promptly to client requests for assistance with financial transactions and account matters, actively listening to understand needs and resolving issues under supervisor direction.
Added 9 hours ago
WC
12 Month Contract Driver (Part-Time)
World Courier
Montreal, QC
- Part-time
Contribuer à une expérience client positive grâce à la fiabilité, à la communication et au souci du détail.
Added 10 hours ago
WI
Archaeology Field Technician II
WSP in Canada
London, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers.
Added 11 hours ago
HM
Food Service Supervisor - LMIA Available
Hirez Manpower Solutions Inc.
Toronto, ON
- Full-time
We are currently seeking a dedicated and results-oriented Food Service Supervisor to join a fast-paced fast-food restaurant in Toronto on behalf of our client.
Added 11 hours ago
AC
Hourly Supervisor
Aramark Canada
Toronto, ON
- Full-time
The Environmental Services EVS Supervisor is responsible for developing and implementing facility solutions. This role will lead the operations of facility accounts by ensuring areas of…
Added 11 hours ago
ES
Acheteur(euse) de catégorie - Montréal | Category Buyer - Montreal
Equans Services Canada & US
Montreal, QC
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 12 hours ago
ES
Maintenance Supervisor: Grounds & Fabric
Equans Services Canada & US
Surrey, BC
- Full-time
We are looking for a Maintenance Supervisor: Grounds & Fabric!
Added 13 hours ago
YH
FACILITATOR, SUPERVISED PARENTING SERVICES
YWCA Hamilton
Hamilton, ON
- Full-time
Point of contact for staff regarding client issues, support and feedback;
Added 13 hours ago
GR
Accounting Supervisor
Goldbeck Recruiting
Surrey, BC
- $85,000 to $100,000 CAD / year
- Full-time
Our client is a well-established, privately owned manufacturer serving customers across Canada and the U.S. Their finance team is small and collaborative, and leadership is invested in…
Added 13 hours ago
RU
Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
…Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general clerical, reception, copying, mail services, shipping and receiving…
Added 13 hours ago
MI
Account Supervisor
Milestone Integrated
Cambridge, ON
- Full-time
We're looking for an Account Supervisor who thrives on making things happen.
Added 13 hours ago
OM
Senior Buyer
Omnicom Media
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- Full-time
…media campaigns for various clients, as well as assisting the Supervisor/Senior Manager in preparing all written documents (e.g. pre-buy, post buy, etc.). This role requires you to work as…
Added 13 hours ago
AI
Nuclear Services Technologist
ATS Industrial Automation
Cambridge, ON
- Full-time
Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.
Added 13 hours ago
ES
Maintenance Technician IV, Building Electrician - Kelowna Airport (YLW)
Equans Services Canada & US
Kelowna, BC
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 14 hours ago
TR
Yard Supervisor
Telescope Recruitment
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Yard Supervisor – Intermodal Transportation & Logistics
Added 14 hours ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
…integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few…

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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