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Added 12 mins ago
RH
Customer Care Representative
Richcraft Homes
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…dedication, you will be rewarded with a competitive salary and a full range of benefits…
Added 12 mins ago
S
Senior Project Coordinator
SGS
Burnaby, BC
- $25 to $27 CAD / hour
- Full-time
Vacation/absence responsibility to back up the Supervisor of the Administrative Support Group. Approximately ten percent of time is allocated to this duty and responsibility.
Added 12 mins ago
SI
Server
Shannex Incorporated
Ajax, ON
- Part-time
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Added 12 mins ago
RU
Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
…schedule in the in-house reservation system and organized by the…
Added 12 mins ago
G
REQ26-176 - Electrical Supervisor - Surface
Glencore
Quebec, QC
- Full-time
INTRODUCTION Working as an Electrical Supervisor – Surface at Raglan Mine means living in the best of all worlds: giving your all at work, with both feet in the Far North, while enjoying…
Added 13 mins ago
GN
Laborer - Mr
Gerdau North America
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- Full-time
Detect and report faulty tools, equipment, environmental hazards, and safety hazards to a supervisor
Added 13 mins ago
MR
Homestay Coordinator - Temporary
Maple Ridge - Pitt Meadows School District No.42
Maple Ridge, BC
- Temporary
This is a full-time 18-month temporary position, effective immediately until April 30, 2028. The rate of pay is $34.00/Hour, plus 12% in lieu of benefits.
Added 13 mins ago
R
Intermediate Camera Operator (Studio) (French Services) (On Site)
Radio-Canada
Montreal, QC
- Full-time
This role requires full-time on-site presence.
Added 13 mins ago
MI
Account Supervisor
Milestone Integrated
Cambridge, ON
- Full-time
We're looking for an Account Supervisor who thrives on making things happen.
Added 13 mins ago
TH
Contact Centre, Bilingual Project Experience Specialist, 12-month contract
The Home Depot Canada
Toronto, ON
- Full-time
Exceptional organizational, time management and follow-up skills are essential.
Added 13 mins ago
OC
Repair Technician I
Olympus Corporation
Richmond Hill, ON
- Full-time
…processes and procedures. Under the direction of the Repair Supervisor, the incumbent shall evaluate, troubleshoot, disassemble, assemble, repair and inspect Endoscopes, Electronics, or…
Added 13 mins ago
TH
SPÉCIALISTE, EXPÉRIENCE RELATIVE AUX PROJETS
The Home Depot Canada
Toronto, ON
- Full-time
Exceptional Organizational, Time Management And Follow-up Skills Are Essential.
Added 13 mins ago
TH
Overnight Receiving Supervisor Full Time (MIDLAND)
The Home Depot Canada
Midland, ON
- Full-time
Health and Dental Benefits for Full Time associates
Added 13 mins ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and…
Added 13 mins ago
AI
Nuclear Services Technologist
ATS Industrial Automation
Cambridge, ON
- Full-time
…their industries and rely on us to deliver what we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our…
Added 13 mins ago
TC
Director of Occupational Therapy
The Centre for Child Development & Sophie's Place Child & Youth Advocacy Centre
Surrey, BC
- Full-time
The Director of Occupational Therapy is a full-time, on-site leadership opportunity based in Surrey, BC, for an experienced occupational therapist passionate about both clinical excellence…
Added 28 mins ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Lethbridge, AB
- Full-time
Health and Dental Benefits for Full Time associates
Added 28 mins ago
TH
Department Supervisor Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
Health and Dental Benefits for Full Time associates
Added 28 mins ago
AU
Security Guard - Full Time
Allied Universal
Hamilton, ON
- $18 CAD / hour
- Full-time
…assistance programs, company discounts, perks and more for most full-time…
Added 58 mins ago
TR
Yard Supervisor
Telescope Recruitment
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Yard Supervisor – Intermodal Transportation & Logistics
Added 58 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Mississauga, ON
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
Added 58 mins ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and…
Added 58 mins ago
DS
Educational Assistant (1.0 FTE - Temporary)
District School Board Ontario North East
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- Temporary
Vacancy Details: 1.0 FTE - full-time, 32.5 hours/week
Added 58 mins ago
TH
Order Picker: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
Reports to Service Desk Department Supervisor
Added 58 mins ago
MO
Program Instructor 2 (Basketball Programs)
Municipality of Clarington
Courtice, ON
- Full-time
Clarington is a community full of possibilities.

Ryder System, Inc.

Customs - Customer Service Associate

Woodstock, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About The Job

Type: Full-time/Permanent

Wage: $48000-$52000

Shifts: Monday- Friday and Sunday – Thursday: 3pm-11:30pm

Location: Woodstock, Ontario

Why Ryder?

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This individual keeps records, monitors daily logs for discrepancies, performs investigative functions and emergency planning and solves daily delivery, inventory, equipment, employee and customer issues.

Essential Functions

Provide customer service support to driver and client representatives in a transportation environment.
Investigate and solve daily delivery, inventory, equipment, employees and customers issues to ensure safe and efficient completion of work
Sequence and plan daily routing and all related activities.
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Prepare manifests and delivery trip log for the warehouse and provide instructions of any changes to routes for loading the vans accordingly.
Ensure that emergency orders are delivered within expected timeframes.
Review Web TM to ensure stops are completed efficiently.
Complete and process all required logs, database and driver paperwork and segregate discrepancies from completed trips as required;.
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log book, billing information, accident and incident report and other reports, as needed.
Determine daily workloads and allocate drivers accordingly, utilizing the appropriate systems.
Identify opportunities to improve operations and make suggestions.

Additional Responsibilities

Performs other duties as assigned.

Skills And Abilities

Strong verbal and written communication skills
Bilingual (For Quebec locations only)
Ability to build strong customer relationships
Strong planning and organizational skills
Demonstrates problem solving skills
Demonstrates analytical skills
Possesses a high degree of initiative
Detailed oriented with excellent follow-up practices
Performs work independently with minimal supervision
Ability to work independently and as a member of a team

Qualifications

College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience
One (1) year or more in a similar position required

Travel: None

DOT Regulated: No

Job Category: Customer Service

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$48000

Maximum Pay Range

$52000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Plan and schedule driver routes, allocate daily workloads, prepare manifests and trip logs, and support drivers and client representatives. Investigate and resolve delivery, inventory, equipment, employee, and customer issues while maintaining records and assisting with reporting and quality control.

Requirements

A college degree or technical certification in logistics, supply chain, or transportation is required, or equivalent experience. At least one year of experience in a similar position is required, along with strong communication, planning, organizational, analytical, and problem-solving abilities.

Skills

Customer Service
Route Planning
Route Scheduling
Problem Solving
Analytical Skills
Planning
Organization
Written Communication
Verbal Communication
Customer Relationship Building
Attention to Detail
Follow-Up
Independent Work
Teamwork
Logistics Coordination
Investigative Skills

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Supply Chain
Route Planning
Route Scheduling
Driver Dispatch
Workload Allocation
Delivery Operations
Inventory
Equipment Maintenance
Preventive Maintenance
Manifests
Trip Logs
Web TM
Driver Administration
Quality Control
Payroll
Timecards
Billing
Accident Reports
Incident Reports
Emergency Planning
Operational Improvement
Customer Relationships

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