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Job Description
About Ryder
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
About The Job
Type: Full-time/permanent
Wage: $40/hour + afternoons shift premium $1.50/hour
Shifts: Monday-Friday: 6am-2:30pm changes every 2 weeks 2:30pm-11pm
Location: Hamilton, Ontario
Why Ryder?
- 10 days of Paid Time Off upon hire
- Excellent benefits package after 30 days (Medical, Dental & Vision)
- Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- Employee discount of 15% on Ryder stock
- A safe, friendly and respectful work environment
- Recognized by Forbes as one of Canada's Best Employers in 2025
Summary
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost guidelines and reliability goals are met. The T4 works on assignments requiring considerable judgment and mentors other Ryder technicians on a regular basis. The Technician IV provides the highest level of experience and expertise in vehicle diagnostics and repair. The position also plays a key role in the leadership, development and training of other grade technicians. The T4 may specialize in areas such as: refrigeration, electronics, exhaust systems, etc., and should possess a combination of extensive vehicle transportation experience, ASE certifications, and/or multiple Ryder Qualifications.
Essential Functions
- PERFORMS VEHICLE MAINTENANCE AND REPAIR DUTIES INCLUDING:Performs standard vehicle maintenancePerforms preventive maintenancePerforms complex repairs with minimal (if any) support.Demonstrate the ability to access and use internal and external maintenance documentsDiagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable.Performs remote triage with RCRC and customers to determine best solution to assist roadside breakdowns.
- INTERACTS WITH CUSTOMERS/DRIVERS TO PROPERLY DETERMINE THE NATURE OF COMPLAINT ONCE ASSIGNED A TASKInstructs and advises other technicians regarding maintenance repair procedures and diagnosticsCoaches/Mentors other level techniciansAdvise shop management and other technicians on shop repairs
- Performs facility maintenance duties
- Utilizes key functions of Shop Management System and electronic documentation available
- Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
- Other support duties as required to support operations. These could include but are not limited to Service Island support.
Additional Responsibilities
- TIRE AND WHEEL MAINTENANCE: Tire & Wheel safety trained within 90 days (TW220)Repair and replace tire and wheel assembliesPerform nail hole repairsVerify, diagnose and repair tire related ride quality complaintsPerform failure analysis and substantiate premature failure
- PREVENTIVE MAINTENANCE: PM trained and qualified within 90 days (PM230 & PM298)Mentor technicians in complete and efficient PMsConduct quality inspections on PMs
- BRAKES-AIR: Brake Air trained and qualified within 90 days (BA220 & BA298)Measure lining thicknessAdjust brakesPerform air brake sections of P.M.Perform brake overhaulMeasure drums, rotors, cam bushingsReplace S cams and bushings, slack adjusters and shimsReplace foot and relay valves, air dryers, air tanks, air lines and other similar componentsMust meet federal qualifications of brake mechanic and inspectors (FMCS 396.25)Perform failure analysis and substantiate abuse or premature failureDiagnose and repair all systems and related problems
- BRAKES-HYDRAULIC: Brake Hydraulic trained and qualified within 90 days (BH220 & BH298)* where appropriateMeasure lining thicknessAdjust service brakesAdjust park brakesRepair or replace minor parts such as linesBleed brake systemsPerform brake shoe replacementMeasure rotors and drumsInspects and replace wheel cylinders, master cylinders and boostersMust meet federal qualifications of brake mechanic and inspectors (FMCS 396.25)Perform failure analysis and substantiate abuse or premature failure
- A/C, HEATER & REFRIGERATION: A/C recycling and recovery certified within 90 days (CF609) & A/C trained and qualified within 180 days (AC220 & AC298)Perform basic system checks such as power to compressor, condenser obstructions, belt tension, etc.Identify refrigerant and oil leaksOperate charging and recovery equipmentAttach manifold gaugesCharge the system according to manufacturer's specificationMeet Federal Refrigeration/AC qualificationsFlush system contaminantsRun OEM performance tests and verify performanceUtilize electrical schematics and Diagnostic procedures to identify correct related problemsDiagnose and repair all systems and related problems
- CARGO HANDLING/TRANSFER, LIFTGATES:Perform all mechanical and electrical diagnostics on liftgatePerform failure analysis and substantiate abuse or premature failureRepair and replace all liftgate components
- CHARGING SYSTEMS: (electrical) HD electrical trained within 90 days (DR208)Perform full diagnostic charging system including in-depth analysis and corrections
- CRANKING SYSTEM: (electrical)Perform in-depth analysis, get to root cause and make correctionsDiagnose and repair all systems and related problems
- LIGHTING SYSTEM AND ELECTRICAL ACCESSORIES:Diagnose, isolate and repair lighting system problems such as shorted and open circuitsDiagnose and repair electronically controlled lighting and electrical sub-systems (i.e., SAM cab/body control module)
- CLUTCH:Identify proper clutch operationIdentify proper clutch brake operation and adjustAdjust Hydraulic or mechanical clutchesRemove and replace clutch, throw out bearing, pilot bearing, flywheel, clutch brake, etc.
- COOLING SYSTEMS:Diagnose all fan clutch typesDiagnose all control systemsRebuild fan clutchesDiagnose and repair all systems and related problems
- DRIVE AXLES:Perform diagnostics and major repairs as requiredPerform failure analysis and substantiate abuse or premature failure
- DRIVE LINE:Perform diagnostics and major repairs as requiredPerform failure analysis and substantiate abuse or premature failure
- DIESEL AND GAS ENGINES - all engines:Identify unusual noises and oil leaksdiagnose, overhaul and replace all assemblies and components as requiredPerform failure analysis and substantiate abuse or premature failureDiagnose and repair emission after treatment components and related sub-systems
- FUEL SYSTEMS:Diagnose all fuel system malfunctionsRepair and replace fuel system components including injectorsDiagnose and repair electronically controlled fuel related sub-systems
- STEERING AND NON-DRIVEN AXLES AND ALIGNMENT:Perform alignment procedures and adjust as necessaryDiagnose and repair all steering components for wear and/or damageCheck and adjust trailer axle alignmentAdjust wheel bearingsPerform failure analysis and substantiate premature failure
- SUSPENSION-CHASSIS AND CAB:Diagnose and repair air leaksDiagnose and repair suspension and chassis componentsDiagnose hard to fund problems and all types of system problemsMaintain, repair and replace all chassis componentsPerform failure analysis and substantiate premature failure
- VEHICLE COUPLING SYSTEM (PM):Repair and/or replace 5th wheelDiagnose and repair vehicle coupling components for wear and/or damage
- DECISION MAKING:Responsible for making decisions surrounding vehicle diagnostics and repair
Skills And Abilities
- Strong mechanical skillsAbility to demonstrate proficiency with advanced diagnostics, overhaul and repair of all vehicle components and systemsPerform all entry level tasks, road test vehicles as necessary
- Ability to read and/or listen and understand information and ideas communicated
- Strong verbal and written communication skills
- Highly thorough and dependableAvailable for on call duty and work shift work/weekend
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Knowledge of and the ability to apply knowledge of computer skills: PC, Windows, mouse, etc.advanced required
Qualifications
- H.S. diploma/GED preferred
- Vocational or Technical Certification preferred Post Secondary degree or Technical Certifications
- Basic tools, required
- Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:- Routine preventative maintenance, which should include oil changes, brake and tire work- Diagnostics and repairs, including AC, electrical systems,- Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs required
- Four (4) years or more relevant work experience preferred
- Knowledge of and the ability to apply knowledge of computer skills: PC, Windows, mouse, etc.advanced required
- Valid Commercial Driver License (CDL) CLASS A, preferred
- All other certification as required by location, required
Travel
Safety Sensitive
Non-Regulated Tech
DOT Regulated: Regulated Tech
Job Category: Technicians
This posting is for an existing vacancy.
Our Culture & Commitment
At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Hourly
Minimum Pay Range
$40
Maximum Pay Range
$40
Ryder Is An Equal Opportunity Employer
We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.
Authorization To Work In Canada
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.
Important Note
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.
Security Notice For Applicants
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees
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