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Added 1 min ago
Operations Supervisor
David's Bridal
Edmonton, AB
…sold by them and taking care of them with one of the highest customer service scores in…
Added 1 min ago
Customer Service Representative
Circle K
Mount Uniacke, NS
As a Customer Service Representative, you will enjoy:
Added 2 mins ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
5 years of AML/ KYC experience- client onboarding.
Added 16 mins ago
M
Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON
- Full-time
Customer Focus and Drive: The ideal candidate is dynamic and well-aligned with our customer-centric culture, contributing positively to the customer service experience.
Added 16 mins ago
M
Quality Engineer Lead
Manulife
Waterloo, ON
- Full-time
Demonstrated hands‑on experience in quality engineering with a strong focus on test automation in modern software environments.
Added 16 mins ago
M
Tax Operations Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Tax Operation team is seeking a Bilingual Tax Operations Representative to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical…
Added 30 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 1 hour ago
N
Technical Trainer I
Nabors
AB · AB, Canada
- Full-time
The Technical Trainer is the Company's Training Representative who is responsible for training rig crews and onsite personnel safely and efficiently to meet the Company and Customer’s…
Added 1 hour ago
A
Retail Sales Representative
Acosta
Barrie, ON
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 1 hour ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Saskatoon, SK
- $16.5 to $17 CAD / hour
- Part-time
…brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile in-store support, so brands…
Added 1 hour ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Customer service, business setup, accounting firm or sales experience in Canada is a strong advantage.
Added 1 hour ago
LA
Automotive Parts Representative
Lordco Auto Parts
Merritt, BC
- $19 to $25 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 1 hour ago
U
Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
Added 2 hours ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
- Gain real-world sales, negotiation, and customer experience skills
Added 2 hours ago
Financial Service Representative
Money Mart
Kelowna, BC
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 2 hours ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
Proven customer service skills and experience
Added 2 hours ago
WC
Outside Sales Representative (Construction) - Peterborough, ON
Wurth Canada
Peterborough, ON
- $55,000 to $75,000 CAD / year
- Full-time
Promote and utilize an omnichannel sales approach (e-shop, telesales, and solution selling) creating a customer-centric experience for our customers
Added 2 hours ago
EC
Customer Service Rep – On-Site (Bilingual: French / English)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
Join a world-class team in Chatham, as a French Bilingual Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 2 hours ago
W
Product Support Representative - On/Off Highway Engine & Transmission
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Saskatoon, SK
- Full-time
Prospect and develop new customer opportunities within the defined On/Off Highway Engine and Transmission territory through the execution of a strategic prospecting plan. Develop in-depth…
Added 2 hours ago
U
Outside Sales Representative – UniFirst Canada
UniFirst
Montreal, QC
- Full-time
We’re currently seeking a motivated, self-driven individual as an Outside Sales Representative to increase new account sales in a dedicated market territory. The successful candidate will…
Added 2 hours ago
RS
Operations Management Trainee
Ryder System, Inc.
Kitchener, ON
- Full-time
1 year or more in customer service with issues resolution experience, Preferred.
Added 3 hours ago
CC
Admissions Representative
Commonwealth College
Winnipeg, MB
- Full-time
Role Description The Admissions Representative is a full-time, on-site role based at Commonwealth College’s Winnipeg, MB campus. This position is responsible for guiding prospective…
Added 3 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Operate and/or maintain military vehicles and equipment in a Field Service Representative or testing role
Added 3 hours ago
K
Customer Service Representative
Komatsu
Sudbury, ON · Lively, ON
- Full-time
Customer Service Representative 10/30/26 Lively, Ontario, CAN, P3Y 1L6 37238 Onsite Position
Added 3 hours ago
HB
Sales Associate - BOSS Cross Iron Mills
HUGO BOSS
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Strong customer service and selling experience

Ryder System, Inc.

Operations Management Trainee

Kitchener, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Summary

Job Description :

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

Type: Full-time, Perm

Salary: $55,000 annually

Shifts: Monday to Friday, 8:00am to 4:30pm

Location: Kitchener, ON

Why Ryder

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Ryder has been recognized by Forbes as one of Canada's Best Employers in 2025

Essential Functions

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.

Skills And Abilities

Detail oriented with excellent follow-up practices, Required.
Strong verbal and written communication skills , Required.
Instills commitment to organizational goals , Required.
Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
Strong mechanical skills , Required.
Effective interpersonal skills Excellent influencing skills, Required.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
Ability to work independently and as a member of a team, Required.

Qualifications

Bachelor's Degree, Required.
1 year or more in customer service with issues resolution experience, Preferred.
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
Basic understanding of Business Finance, controls and metrics Beginner, Required.

About

Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang

Email: nanzhang@ryder.com_ ( Pls submit your application on our website, don’t send resume to this email, we will only review applications from our website)

Business Hours: M to F, 8:00am to 5:00pm Mountain Time

Job Category: Operations and Support

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$55,000

Maximum Pay Range

$55,000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Support shop management by improving customer satisfaction and retention, controlling operating and maintenance costs, and coordinating initiatives across Operations, Asset Management, Sales, Quality, and Rental. Coordinate preventive maintenance, breakdown follow-up, vehicle status updates, and technician work planning to support efficient operations.

Requirements

A bachelor's degree is required, along with strong computer skills in spreadsheet and word processing software and a basic understanding of business finance, controls, and metrics. The role requires strong communication, organization, time management, mechanical, and interpersonal skills; at least one year of customer service and issue-resolution experience is preferred.

Skills

Customer Issue Resolution
Cost Management
Maintenance Coordination
Preventive Maintenance Scheduling
Vehicle Status Updates
Technician Work Planning
Mechanical Skills
Communication
Organization
Time Management
Multitasking
Prioritization
Interpersonal Skills
Influencing Skills
Spreadsheet and Word Processing Software

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Hiring contact

Kathy Zhang

Hiring contact email

nanzhang@ryder.com

Keywords

Operations Management
Shop Management
Customer Retention
Customer Satisfaction
Issue Resolution
Cost Savings
Operating Costs
Maintenance Overhead
Asset Management
Rental Utilization
Sales
Quality
Preventive Maintenance
Maintenance Scheduling
Breakdown Follow-Up
Vehicle Status Updates
Technician Work Planning
Business Finance
Financial Controls
Performance Metrics
Spreadsheet Software
Word Processing Software
Cross-Functional Coordination
Training
Transportation
Logistics
Supply Chain

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