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Added 25 mins ago
SW
Administration and Events Coordinator *email to apply*
Sport Wood Buffalo Association
Fort McMurray, AB
- Full-time
This is a people-first role. You are the face of SWBA for many of our participants, parents, partners, and volunteers. We are looking for someone who is outgoing, energetic, and genuinely…
Added 25 mins ago
B
Canola Seed Production Summer Associate
BASF
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- Temporary
Opportunities are based on business needs at our sites.
Added 25 mins ago
H
Senior Talent Acquisition Specialist (Contract)
Hatch
Mississauga, ON
- Contract
…Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills…
Added 41 mins ago
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Associate Technical Consultant, Environmental Scientist
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Calgary, AB · Edmonton, AB
- Full-time
…field investigations, guide technical decision-making, support business objectives, and help develop the next generation of environmental professionals. This position offers a clear pathway…
Added 1 hour ago
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Sr TA Advisor
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Added 2 hours ago
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Added 2 hours ago
NA
Client Assistant, Commercial Insurance
NFP, an Aon company (Canada)
Grande Prairie, AB
- Full-time
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Added 3 hours ago
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Growth Operations Manager
nesto
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- Full-time
Embed yourself in one of our core business functions and become its leader’s key partner in generating growth and value
Added 3 hours ago
A
Senior Delivery Manager, Temporary
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…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 3 hours ago
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Senior Director, IT Delivery and Technology Platforms
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- Full-time
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Added 3 hours ago
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Commercial Insurance Director
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- Full-time
🚀 Lead a High-Impact Team: Take ownership of a commercial operation supporting complex mid-market and large commercial business.
Added 3 hours ago
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AVP, AI
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- Full-time
Operating at the intersection of business strategy and AI engineering, the AVP partners with senior functional leaders to identify high-impact opportunities, shapes pragmatic delivery…
Added 4 hours ago
C
Temporary Sales Support Associate
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- Part-time
…committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and…
Added 4 hours ago
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TikTok Commerce - Senior Category Manager
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- Full-time
…meaningful ways. We are looking for passionate and talented people to join our commercial team in the Canada, to help build an e-commerce ecosystem that is innovative, secure, and intuitive…
Added 4 hours ago
HT
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- Full-time
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Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
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Added 4 hours ago
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Director, Finance (CSM)
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Added 4 hours ago
Back of House Manager
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Partner with the Store Manager and broader Store Leadership team to align BOH priorities with overall business needs
Added 4 hours ago
LC
Senior Risk Advisory Consultant
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- Full-time
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Added 4 hours ago
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Yorkdale- Associate Manager PT Under 20 hours
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- Part-time
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Added 4 hours ago
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Added 4 hours ago
AM
Director Digital Solutions & Business Growth
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- Full-time
Since 1953, Empower Simcoe has specialized in providing a wide range of programs and services for people and families throughout Simcoe County. We are looking for innovative, passionate,…
Added 4 hours ago
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Tax Analyst // Analyste Fiscal(e)
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Added 4 hours ago
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CRM Project Manager
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Ryder System, Inc.

Operations Management Trainee

Kitchener, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Summary

Job Description :

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

Type: Full-time, Perm

Salary: $55,000 annually

Shifts: Monday to Friday, 8:00am to 4:30pm

Location: Kitchener, ON

Why Ryder

10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Ryder has been recognized by Forbes as one of Canada's Best Employers in 2025

Essential Functions

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.

Skills And Abilities

Detail oriented with excellent follow-up practices, Required.
Strong verbal and written communication skills , Required.
Instills commitment to organizational goals , Required.
Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
Strong mechanical skills , Required.
Effective interpersonal skills Excellent influencing skills, Required.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
Ability to work independently and as a member of a team, Required.

Qualifications

Bachelor's Degree, Required.
1 year or more in customer service with issues resolution experience, Preferred.
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
Basic understanding of Business Finance, controls and metrics Beginner, Required.

About

Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang

Email: nanzhang@ryder.com_ ( Pls submit your application on our website, don’t send resume to this email, we will only review applications from our website)

Business Hours: M to F, 8:00am to 5:00pm Mountain Time

Job Category: Operations and Support

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$55,000

Maximum Pay Range

$55,000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply About employer

More about this job

Responsibilities

Support shop management by improving customer satisfaction and retention, controlling operating and maintenance costs, and coordinating initiatives across Operations, Asset Management, Sales, Quality, and Rental. Coordinate preventive maintenance, breakdown follow-up, vehicle status updates, and technician work planning to support efficient operations.

Requirements

A bachelor's degree is required, along with strong computer skills in spreadsheet and word processing software and a basic understanding of business finance, controls, and metrics. The role requires strong communication, organization, time management, mechanical, and interpersonal skills; at least one year of customer service and issue-resolution experience is preferred.

Skills

Customer Issue Resolution
Cost Management
Maintenance Coordination
Preventive Maintenance Scheduling
Vehicle Status Updates
Technician Work Planning
Mechanical Skills
Communication
Organization
Time Management
Multitasking
Prioritization
Interpersonal Skills
Influencing Skills
Spreadsheet and Word Processing Software

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan
Ryder Stock Discount

Visa sponsorship

Not detected in the job text

Hiring contact

Kathy Zhang

Hiring contact email

nanzhang@ryder.com

Keywords

Operations Management
Shop Management
Customer Retention
Customer Satisfaction
Issue Resolution
Cost Savings
Operating Costs
Maintenance Overhead
Asset Management
Rental Utilization
Sales
Quality
Preventive Maintenance
Maintenance Scheduling
Breakdown Follow-Up
Vehicle Status Updates
Technician Work Planning
Business Finance
Financial Controls
Performance Metrics
Spreadsheet Software
Word Processing Software
Cross-Functional Coordination
Training
Transportation
Logistics
Supply Chain

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