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Added 19 days ago
Senior System Analyst - Information Technology
Alberta Blue Cross
AB · Hybrid
Full-time
Our Information Technology division plays a critical role in the delivery of business services at Alberta Blue Cross®. We are seeking a Senior System Analyst professional to join our…
Added 8 days ago
Information Technology - Senior Solution System Analyst, People Technology
Aritzia
Vancouver, BC
Full-time
Aritzia is growing, and the People Technology team is growing with it. This is a unique opportunity to be part of the team responsible for designing, implementing, and continuously…
Added 2 days ago
Senior Business Analyst
Aston Carter
Victoria, BC
$60 to $80 CAD / hour
Contract
The Senior Business Analyst will play a key role in documenting, refining, and maturing business processes for the Arctic and Offshore Patrol Ship and Joint Support Ship In-Service Support…
Added 2 months ago
Test Analyst - Contract
TourbillionCX
Georgian Bay, ON
Contract
Tertiary qualification in Information Technology, Business Systems, or a related discipline; or relevant industry experience
Added 1 day ago
SAP System Analyst – SAP Print Workbench
JSG (Johnson Service Group, Inc.)
Edmonton, AB
Contract
The System Analyst is accountable for providing technical designs and delivering solutions for the SAP Print Workbench and Billing areas for a bill redesign project. This includes…
Added 2 days ago
HR Application Analyst
City of Calgary
Calgary, AB
$46.21 to $61.78 CAD / hour
Temporary
As a Human Resources (HR) Application Analyst, you will be responsible for application sustainment and configuration of SaaS/cloud-based platforms, including Adaptive Learning Platforms…
Added 2 days ago
Business Systems Analyst
Raise
Edmonton, AB
Full-time
Business Systems Analyst – Utilities Asset Management System
Added 3 days ago
Business Systems Technical Analyst
Sunrise Farms
Surrey, BC
Full-time
Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or equivalent experience.
Added 2 days ago
Senior IT Business Analyst
QuadReal Property Group
Toronto, ON
Full-time
QuadReal is looking for an IT Senior Business Analyst to join the Enterprise Solutions team to support our team’s suite of applications and project delivery. The IT Senior Business Analyst…
Added 2 days ago
Senior IT Business Analyst
QuadReal Property Group
Vancouver, BC
Full-time
QuadReal is looking for an IT Senior Business Analyst to join the Enterprise Solutions team to support our team’s suite of applications and project delivery. The IT Senior Business Analyst…
Added 2 days ago
Senior IT Business Analyst
QuadReal Property Group
Calgary, AB
Full-time
QuadReal is looking for an IT Senior Business Analyst to join the Enterprise Solutions team to support our team’s suite of applications and project delivery. The IT Senior Business Analyst…
Added 2 days ago
Programmer Systems Analyst II
The University of British Columbia
Vancouver, BC
$8,810.92 to $13,202.5 CAD / month
Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 2 days ago
Business System Analyst I
Portfolio Aid Inc.
Toronto, ON
Full-time
PortfolioAid is looking for a skilled Business Systems Analyst I with the ability to analyze system interactions and to be able to clearly articulate and document end-to-end system flows.…
Added 3 days ago
Business System Analyst II
CI Financial
Toronto, ON
$55,000 to $95,000 CAD / year
Full-time
We are looking for a Business System Analyst to join our talented Product team in the Wealth Technology group at CI Wealth. In this role you will partner with the business and IT to…
Added 4 days ago
Business Systems Analyst
PCL Construction
Edmonton, AB
Postsecondary degree or diploma in Information Management, Information Technology, Business Administration, Computer Science, or a related discipline.
Added 3 days ago
Business Analyst Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
Full-time
The Business Analyst Co-Op will work closely with the Senior Business Advisor to drive performance reporting, metric tracking, and process improvements aligned with our Management Operating…
Added 4 days ago
PLM Business & Functional Analyst
Capgemini Engineering
Montreal, QC
Full-time
…autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us…
Added 5 days ago
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 5 days ago
Senior System Analyst
J&M Group
Montreal, QC
Contract
Closely collaborate with Business Management, Information Technology, and outside vendors to develop and implement new applications and tools for use by the business.
Added 5 days ago
Senior Business Analyst
Fraser Health
Surrey, BC
Full-time
As a Senior Business Systems Analyst you will provide technical consultation to the business area at all levels; system architecture, solution architecture, security, database design and…
Added 6 days ago
IT Project Manager/Business Analyst
The Corporation of the
Sharon, ON
$113,732 to $133,795 CAD / year
Full-time · Contract
University degree in Information Technology, Computer Science or Business (Commerce, Business Administration, etc.), or an equivalent combination of education and experience. Certification…
Added 11 days ago
Programmer Analyst
SaskTel
Regina, SK
Full-time
…recognized equivalency OR b) Recognized Computer Science Diploma in information systems or computer technology from a CIPS accredited institution or recognized equivalency OR c) University…
Added 17 days ago
Systems Analyst
Civeo
Canada Creek, NS · Edmonton International Airport, Canada
Full-time
Join Civeo Canada’s Corporate IT team as a Systems Analyst and play a critical role in supporting the technology that keeps our business running. Reporting to the Senior Manager, Global IT…
Added 16 days ago
Financial Systems Analyst Student
PCL Construction
Edmonton, AB
Information management, information technology, computing science or a related discipline
Added 16 days ago
Business Systems Analyst Student
PCL Construction
Edmonton, AB
Information management, information technology, comuting science, or a related discipline

Ryder System, Inc.

WMS Business System Analyst

Milton, ON, Canada

Job type: Full-time
Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 10, 2026

Apply About employer

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Original job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Summary

Job Description :

The System Business Analysts are responsible for facilitating the necessary troubleshooting on the Warehouse Management System (WMS) and/ or Transportation Management System (TMS) applications as well as supporting local hardware and network troubleshooting and/ or deployment as reported by either the Technology Account Leads or Operations Team. Assists in the escalation path for the Operations Team regarding resolution of an incident.

Shifts: Monday to Friday, 7:00am to 4:00pm (on-call needed for Nights, or weekend)

Salary: $84,000.00 annually

Job Type: Full-time, perm

Location: Milton, On

Why Ryder

Ryder has been Recognized by Forbes as one of Canada's Best Employers in 2025
Weekly pay.
10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment

Essential Functions

Assist with the management of Service Now incident tickets; opening incident tickets for reported issues, escalating incidents that require resolution by the extended IT teams, and ensure tickets are closed timely.
Document issues that are re-occurring in nature working closely with the Technology Account Leads to ensure root cause is identified and permanent fix is implemented. Proposing long term improvements to the accounts either thru; Customer Enhancements (CE), Service Requests (SR), or Continuous Customer Improvement (CCI)
Management of the hardware and IT assets in the facility including but not limited to: Maintaining an IT Asset List, Reporting issues of devices and the management of an RMA process, Management of the CMAC asset dashboard and reporting of other issues.
Responsible for the day to day steady state account items such as; Compare Reports, Error Managers, Interface Failures, and WMS/ TMS access.

Additional Responsibilities

Provide the following type of support as required for the implementation of Customer Enhancements (CE), Service Requests (SR), or Continuous Customer Improvement (CCI); Testing Support (SIT and/ or UAT), end user training, and/ or assisting with the documentation of Standard Work for the IT portion.
Attend meetings with internal and/ or external customers as need to provide the necessary support to the Technology Account Leads and Operations where applicable.
Performs other duties as assigned.

Skills And Abilities

Possesses a high degree of initiative, be a self-started, and have the ability to work with little supervision
Excellent communication (verbal and written), organizational, and presentation skills
Ability to troubleshoot and correct systems related to software or hardware problems and achieve effective results by assigning tasks to others
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Working knowledge of software or hardware utilized in Supply Chain industry Warehouse Management System (WMS) or Transportation Management System (TMS) experience is helpful
Ability to trouble shoot and correct systems related hardware/software problems
Experience with Manhattan SCALE WMS or Blue Yonder/ JDA TMSbeginner preferred
Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rulesbeginner preferred
SQL knowledge to write and execute a query as well as export and validate the returned results for accuracybeginner preferred
Report development and ZPL label generationbeginner preferred

Qualifications

H.S. diploma/GED required
Associate's degree preferred Information Technology or Supply Chain
One (1) year or more Supply Chain, Logistics, Warehouse, or Transportation industry experience required
One (1) year or more Warehouse Management System (WMS) or Transportation Management System (TMS) knowledge, support, and/ or deployment. preferred
One (1) year or more Hardware and/ or network knowledge and/ or support preferred
Experience with Manhattan SCALE WMS or Blue Yonder/ JDA TMS. beginner preferred
Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rules. beginner preferred
SQL knowledge to write and execute a query as well as export and validate the returned results for accuracy. beginner preferred
Report development and ZPL label generation. beginner preferred

Travel: 10-20%

DOT Regulated: None

About

Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang

Email: nan[email protected]_ ( Pls submit your application on our website, don’t send resume to this email, we will only review applications from our website)

Business Hours: M to F, 8:00am to 5:00pm Mountain Time

Job Category: Systems Administration

This posting is for an existing vacancy.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$84,000

Maximum Pay Range

$84,000

Ryder Is An Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization To Work In Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] .

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

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More about this job

Responsibilities

The analyst is responsible for troubleshooting WMS and TMS applications and supporting local hardware and network deployments. Key duties include managing ServiceNow incident tickets, documenting recurring issues, and maintaining facility IT assets.

Requirements

Requires a high school diploma and at least one year of experience in the supply chain, logistics, or transportation industry. Preferred qualifications include an associate degree and knowledge of Manhattan SCALE, Blue Yonder, or SQL.

Skills

WMS Troubleshooting
TMS Troubleshooting
ServiceNow
Hardware Support
Network Troubleshooting
Manhattan SCALE WMS
Blue Yonder JDA TMS
SQL
ZPL Label Generation
User Acceptance Testing (UAT)
System Integration Testing (SIT)
Root Cause Analysis
Asset Management
Report Development
WMS Configuration

Benefits

Weekly pay
Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Deferred Profit Sharing Plan (DPSP)
Employee stock discount

Visa sponsorship

Not detected in the job text

Hiring contact

Kathy Zhang

Hiring contact email

[email protected]

Keywords

Warehouse Management System
WMS
TMS
Manhattan SCALE
Blue Yonder
JDA
SQL
ZPL
ServiceNow
SIT
UAT
Supply Chain
Logistics
IT Asset Management
RMA Process
Allocation Rules
Putaway Rules
Replenishment Rules
Systems Administration
Hardware Support
Network Support

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