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S M Software Solutions Inc

Business Analyst - Junior - RQ00692

Toronto, ON, Canada

Job type: Internship
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Client: Supply Ontario

We are looking for Junior Business Analysts to support the Agency’s EHR Onboarding workstream and related digital health service access activities. The successful candidates will support onboarding and intake activities, information and documentation validation, clinician end-user categorization and mapping, stakeholder communications, tracking, process documentation, and continuous improvement within a structured operational environment.

Role Snapshot

Job Title: RQ00692 - Business Analyst - Junior
Client: Supply Ontario
Work Location: 525 University Avenue, Toronto, Ontario, Canada
Work Model: Hybrid
Estimated Start Date: August 10, 2026
Estimated End Date: April 30, 2027
Business Days: 180
Hours: 7.25 hours per day, 5 days per week
Extension: Option to extend for up to an additional 250 days at the Agency’s discretion
Assignment Type: Hybrid
Onsite Requirement: 2–3 days per week onsite
Public Sector Experience: Preferred
Number of Resources: Three Junior Business Analyst contingent resources

Must Have

Experience with stakeholder engagement, with excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
Experience supporting business analysis, onboarding, intake, validation, or process coordination activities.
Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information.
Knowledge of health information custodians, agents, and Ontario health care sector onboarding requirements.

Description

Three Junior Business Analyst contingent resources are required to support the Agency’s EHR Onboarding workstream and related digital health service access activities.

These resources will support onboarding using the Agency’s existing methodology, including validation of Health Information Custodian (HIC) and legal status through the Client Information Form, categorization and mapping of clinician end users to approved HIC types, and validation of the legally responsible person prior to migration to the Provincial Clinical Viewer and other digital health services.

Responsibilities

Support end-to-end onboarding and intake activities for EHR and related digital health services.
Review and validate submitted information and documentation.
Categorize and map clinician end users to approved HIC types.
Validate legally responsible person information for pre-approval.
Maintain accurate tracking of requests, issues, and status.
Support stakeholder communications and follow-up.
Identify process gaps or risks and escalate as required.
Contribute to process documentation and continuous improvement activities.

Required Skills

Strong analytical and organizational skills.
Attention to detail.
Ability to interpret and validate information against defined rules and categories.
Effective written and verbal communication.
Proficiency with standard business tools such as Microsoft Office.
Ability to work independently while managing multiple requests in a high-volume environment.

Desired Skills

Experience with digital health onboarding or access processes.
Familiarity with provincial clinical viewer or related Ontario Health digital services.
Strong documentation and coordination skills.
Experience working with multiple stakeholders.
Ability to work in structured operational environments with evolving requirements.

Evaluation Criteria

PHIPA Principles – 10%

Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of Personal Health Information (PHI).

Health Information Custodians and Agents – 40%

General understanding of the roles of health information custodians and agents under PHIPA.

Requirements Gathering, Documentation & Stakeholder Engagement – 25%

Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.

Stakeholder Engagement & Communication – 25%

Experience with stakeholder engagement, with excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

Deliverables

Deliverables Include

Categorize and map clinician end users to the Agency’s pre-approved HIC types and validate the legally responsible person for pre-approval prior to migration to digital health services.
Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities.

Additional Terms

The term of this Engagement Assignment is for 180 Business Days, with an option to extend for up to an additional 250 days at the Agency’s discretion.
The Engagement Assignment may be extended for unused Business Days at the Agency’s discretion.
The resource will comply with the Agency’s policies and procedures.
Agency systems cannot be accessed from outside the province of Ontario.
Agency assets, including laptops and related equipment, cannot be removed from the province of Ontario without prior written approval from the Agency.
Assignment Type: This position is currently listed as Hybrid. The resource under this request will be required to work onsite at the Hiring Manager’s sole discretion.
Location: Hybrid – 2–3 days a week onsite.
Public Sector Experience: Preferred.

How to Apply

Interested candidates are requested to submit the following mandatory documents:

Updated Resume in Word format – Mandatory
Skills Matrix and References – Mandatory
Expected Hourly Rate – Mandatory
Visa Status – Mandatory
LinkedIn ID – Mandatory

Please send the required documents to [email protected] by Tuesday, September 22, 2026, at 2:00 PM EST.

Without the mandatory documents, we cannot submit a candidate.

Candidates may also check the SMSS career site for this opportunity and join the SMSS WhatsApp group for daily job updates.

Email is the best way to reach us.

Apply About employer

More about this job

Responsibilities

The Junior Business Analyst will support end-to-end EHR onboarding and intake activities, including documentation validation and clinician end-user mapping. They are responsible for maintaining tracking systems, facilitating stakeholder communications, and identifying process improvements.

Requirements

Candidates must have experience in business analysis, stakeholder engagement, and a strong understanding of PHIPA principles and Ontario health care sector requirements. Proficiency in Microsoft Office and the ability to work in a structured operational environment are essential.

Skills

Business Analysis
Stakeholder Engagement
Analytical Skills
Problem-solving
Communication
Negotiation
PHIPA Principles
Documentation
Process Coordination
Microsoft Office
Data Validation
Health Information Custodians
EHR Onboarding
Digital Health Services
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
EHR
PHIPA
Health Information Custodian
Digital Health
Onboarding
Intake
Process Documentation
Stakeholder Engagement
Data Validation
Microsoft Office
Provincial Clinical Viewer
Healthcare
Public Sector
Operational Support
Requirements Gathering
Reporting
Risk Identification

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