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Added 9 hours ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
In this HR Analytics & Compensation Analyst role, you will apply your strong analytical and technical skills while developing and leveraging any compensation and total rewards knowledge.
Added 10 hours ago
IB
Research Analys
I'M BINCK - het platform van en voor de Haagse Binckhorst
Canada
- Full-time
We are seeking a highly analytical and detail-oriented Research Analyst to conduct research, analyze data, identify trends, and generate insights that support strategic business decisions.…
Added 11 hours ago
M2
Operations Analyst - Entry to Mid Level
Master 2 Droit International Économique - Paris II Panthéon-Assas
Canada
- Full-time
We are seeking a detail-oriented and analytical Operations Analyst to support business operations through data analysis, process improvement, and performance monitoring. This role is…
Added 11 hours ago
ME
Research Analys
MARMAR ENTPS II LTD LBLTY CO
Canada
- Full-time
We are seeking a highly analytical and detail-oriented Research Analyst to conduct research, analyze data, identify trends, and generate insights that support strategic business decisions.…
Added 12 hours ago
SI
Business Intelligence Analyst
Spait Infotech
Canada
- Full-time
Perform ad-hoc data analysis and generate meaningful insights.
Added 17 hours ago
MD
Pub Util Rates Analyst 3 or 4; Energy Infrastructure and Regional Analyst
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Energy Infrastructure and Regional Analyst
Added 21 hours ago
UO
Data Analyst
University of Victoria
Victoria, BC
- Full-time
The Data Analyst leads the collection, analysis, and interpretation of data to support strategic planning, operational decision-making, and continuous improvement within Student Wellness.…
Added 22 hours ago
G
Architecte en information commerciale / Business Information Architect
Genetec
Montreal, QC
- Full-time
Added 23 hours ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
In this HR Analytics & Compensation Analyst role, you will apply your strong analytical and technical skills while developing and leveraging any compensation and total rewards knowledge.
Added 1 day ago
CK
Senior Financial Analyst, Financial Information and Controls
Circle K
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- Full-time
…seasoned professionals provide guidance, support, and valuable insights to help you reach your full…
Added 1 day ago
IF
Vendor Management Analyst, Tech+Lab
Intact FC
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
We are looking for a detail-oriented and commercially savvy Vendor Management Analyst to join our growing Tech+Lab Expense & Vendor Management team. Reporting to the IT Business Office, you…
Added 1 day ago
Flight Centre - Business Analyst - Toronto, ON
Flight Centre
ON
…opportunity for an analytical and detail-oriented Business Analyst who enjoys solving business problems, uncovering insights, and translating stakeholder needs into meaningful outcomes.…
Added 1 day ago
Flight Centre - Business Analyst - Vancouver, BC
Flight Centre
BC
…opportunity for an analytical and detail-oriented Business Analyst who enjoys solving business problems, uncovering insights, and translating stakeholder needs into meaningful outcomes.…
Added 1 day ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
In this HR Analytics & Compensation Analyst role, you will apply your strong analytical and technical skills while developing and leveraging any compensation and total rewards knowledge.
Added 1 day ago
AC
Senior Financial Analyst
Aston Carter
Calgary, AB
- $100,000 to $115,000 CAD / year
- Full-time
Aston Carter's large client is seeking a Senior Financial Analyst to join their team! This individual will play a critical role in the financial management of assigned programs. This…
Added 1 day ago
AC
Senior Financial Analyst
Aston Carter
AB · Edmonton, Alberta
- $100,000 to $115,000 CAD / year
- Full-time
Aston Carter's large client is seeking a Senior Financial Analyst to join their team! This individual will play a critical role in the financial management of assigned programs. This…
Added 1 day ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
We are seeking an experienced Application Support Analyst to join our team and support Front Office platforms focused on deal capture, trade booking, trade lifecycle processing, and…
Added 1 day ago
WK
Revenue Growth Analyst - Contractor
WK Kellogg Co
Mississauga, ON
- Part-time
…price and trade promotion optimization. The Revenue Growth Analyst will support the development of WK Kellogg expertise in pricing analytics to lead the development of our price pack…
Added 1 day ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…requires strong analytical skills and the ability to generate insights which will minimize the total cost of ownership in the assigned…
Added 1 day ago
TC
Home Share Coordinator (Quality Analyst), Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
The Home Share Coordinator (Quality Analyst - QA) oversees home share providers who, under an agreement with Taproot, share their home with a person(s) with a developmental disability. The…
Added 1 day ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
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- Full-time
As the Financial Analyst, FP&A – Gross Margin, you will play a key role in building out the FP&A function. You will be supporting our cross-functional business partners, with a focus…
Added 1 day ago
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Financial Analyst, FP&A – Gross Margin
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North Vancouver, BC
- Full-time
As the Financial Analyst, FP&A – Gross Margin, you will play a key role in building out the FP&A function. You will be supporting our cross-functional business partners, with a focus…
Added 1 day ago
CC
Distribution Analyst
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
The Distribution Analyst works in our Distribution Centre of Excellence to transforms distribution, delivery, customer, and operational data into actionable insights that improve service,…
Added 1 day ago
KR
Financial Analyst, FP&A
Kassen Recruitment
Toronto, ON
- Full-time
Working closely with FP&A leadership, the Financial Analyst will support financial reporting, budgeting, forecasting, financial modelling, and performance analysis. The role will bring…
Added 1 day ago
RB
Analyst – Interest Rate Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
…knowledge. You’ll turn macro and market data into clear, actionable insights, forecasts, and trade ideas for RBC’s institutional clients and sales/trading encompassing cash bonds and…

Closed listing

S M Software Solutions Inc

Business Analyst – Senior - RQ11545

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545

We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team, solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and digital solution design.

Role Snapshot

Job Title: RQ11545 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Location: 87 Sir William Hearst Ave., M3M 0B4, Toronto, Ontario – Hybrid
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 144.00
Extension: 134.00
Hours: 7.25 hours per day
Security Level: No Clearance Required
Work Arrangement: Hybrid – 3 days in the office

Description

Responsibilities / Assignment Deliverables

The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.
Work in a hybrid agile (e.g. combination of waterfall and agile methods: scrum, extreme programming etc.) cross-functional team environment to provide leadership and guidance in developing, implementing, and evaluating online user experience and content strategies.
Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies, issues management, quality assessment and transition requirements.
Apply evidence-based, agile approaches such as user analytics, interviews, research and testing to continuously improve design choices.
Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions.
Work with the team and solution delivery vendor(s) to visualize and design digital solutions to ensure content and features are simple, user-friendly, and accessible.
Assess user characteristics, needs, goals, and opportunities, challenges and pain points.
Lead the team in defining and testing of usability requirements and metrics.
Provide subject matter expertise in the negotiation and development of user experience and content standards and performance measures.
Prioritize features & manage the backlog - So the product team has a shared focus across tactical design and development work.
Decide when to ship software - So customers can experience the benefits of the product as soon as possible, and the product team can continue to gather valuable feedback about how to iterate on the product.
Support solution delivery vendor(s) in design concepts and content strategy for digital solutions.
Conduct stakeholder consultations to determine and assess business needs.
Identify emerging trends, assess and prioritize feature requests and changes from clients to ensure solution meets user needs.
Guide, coach, and oversee the team in designing digital solutions, included but not limited to content design and flow, wireframes, page templates and navigation, functional specifications, and identifying opportunities for new functionality.
Provide mentorship and guidance to the team to determine potential opportunities for development of digital solutions and assess the impact on users.
Direct the team in leading the development of content, structures and features e.g. user personas, journey maps, tasks scenarios, wireframes, prototypes.
Lead prototyping activities for new solutions to demonstrate capabilities and ensuring that new features meet best practices, standards and specifications (e.g. accessible, reusable, simple, attractive, easy to use) before they are deployed.
Provide technical and specialized advice and guidance to clients on aspects such as usability, accessibility, interactive and front-end design.
Provide feedback to clients on user experience through analysis of web analytics, visitor, performance metrics and other tools.
Contribute regular project status reports outlining projects risks and mitigation strategies, make recommendations to facilitate decision making.
Prepare slide decks to present options and recommendations on solution design.
Lead and conduct multiple concurrent research, content design and strategies to meet the needs of users.
Visualize and provide strategic oversight across digital solutions, and ensure content and features are simple, user-friendly, and accessible.
Work the team to translate concepts into user flows, wireframes, mock-ups, user journeys and prototypes that lead to intuitive user experiences.
Work with the team to facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Identify solution design limitations and advise on elegant solutions.
Provide advice on strategic design and user-experience decisions related to solution functions and features.
Take a user-cantered design approach and rapidly test and iterate designs.
Collaborate with team members, solution delivery vendor(s) and other stakeholders.
Ask smart questions, take risks and champion new ideas.
Identify and troubleshoot user experience limitations (e.g. responsiveness).
Lead conducting of layout adjustments based on user feedback.
Ensure project timelines are met and issues are identified and managed promptly.

Specific Deliverables

Deliverables expected to be produced could include (but are not limited to):

Product vision and road map (now, near, and future timeline)
Product strategy: target audience (end-users), problems you’re trying to solve, value propositions
User epics, stories and themes / Product backlog and sprint plans
Data requirements / models (conceptual / logical)
Functional and non-functional requirements
Test plan/strategies, test cases
Customer discovery insights through end-user research activities
Product features and functions through product management backlog and the authoring of user stories with the business product owner
Product key performance Indicators (KPIs) or success criteria including a metrics dashboard
Product decision and direction rationales
Product wins (success stories)
Continuous shipping of product features to improve upon the minimal viable product produced by the product team through user-centred design processes and agile (scrum) delivery methodologies
Product risk mitigation strategies
Communications to senior management level including executive summaries, and product status updates as required.

Support to Development and Test Teams

Support to Development and Test teams in following areas (but are not limited to):

Building and testing support to development team
Reviewing test strategy, test plan and cases
Management of defect logs
Testing Applications
Supporting end-user inquiries
Defining the integration test plan
Defining the user acceptance test plan
Identification and resolution of problems/issues
Document and manage risks and liaise with other project teams to coordinate project interdependencies.
Documentation of all artefacts in a shared project library.

Experience And Skill Set Requirements

Technical Skills – 40%

Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
Basic Knowledge in Microsoft Azure cloud platform
Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams
Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.
Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.
Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design.

People Skills – 30%

Can work effectively independently and in a team environment.
Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders.
Excellent facilitation, presentation, time-management and problem-solving skills.
Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

Analytical and Problem-Solving Skills – 30%

Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
Creative, analytical approach and strong understanding of interaction design principles.
Able to resolve issues in a timely manner, provide options and recommendations.
Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
Understand business metrics and able to translate business goals and objectives into digital experiences.
Able to prioritize change requests from clients and guide the team in determining how best to address them.
Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

How To Apply

If you are interested and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 5, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

If you are interested in learning more about this opportunity, or if you know someone who may be interested, please feel free to send over any names or forward this opportunity to anyone who may be interested. Please check it out on our career site.

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Hybrid (3 days in the office)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Lead business analysis and product delivery in a hybrid agile team, shaping digital product strategy, user experience, content, requirements, and prioritized backlogs. Guide research, prototyping, usability and accessibility testing, stakeholder collaboration, and delivery reporting to ensure accessible, user-centered solutions are delivered and improved continuously.

Requirements

The role requires experience delivering products with balanced agile teams and knowledge of Scrum, web usability and accessibility standards, responsive design, information architecture, and collaboration and backlog-management tools. Candidates should demonstrate strong leadership, communication, facilitation, research, analytical, and problem-solving skills; Scrum Master experience is preferred.

Skills

Agile Delivery
Scrum
Business Analysis
Product Strategy
User Experience Design
Content Strategy
User Research
Usability Testing
Accessibility Standards
Backlog Management
Stakeholder Consultation
Information Architecture
Wireframing and Prototyping
Requirements Analysis
Risk Management
Facilitation and Communication

Visa sponsorship

Not detected in the job text

Keywords

Agile
Scrum
Waterfall
Business Analysis
Product Management
Product Strategy
User-Centered Design
User Experience
Content Strategy
User Research
Usability Testing
WCAG 2.0
WCAG 2.1
Accessibility
Responsive Web Design
Information Architecture
Taxonomies
Wireframes
Prototypes
User Personas
Journey Maps
Product Backlog
User Stories
KPIs
Microsoft Azure
Miro
Atlassian Confluence
Trello
Jira
Azure DevOps

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