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Added 9 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
Work closely with the My Health NB PHN project team members, including Program Manager, Solution Architect, Project Manager, and Lead Business Analyst, on overall direction, scope, and…
Added 9 mins ago
SM
GOAPRDJP000001042 – Change Management Analyst
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative with the Government of Alberta. The successful candidate…
Added 10 mins ago
Business Analyst - Commercial & Operations
Amrize
Hamilton, ON · London, ON
Join Amrize as a Business Analyst - Commercial & Operations and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a…
Added 10 mins ago
Senior Policy Analyst (Program Admin Officer 4)
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…local, renewable energy and clean energy solutions to create new economic opportunities, reduce greenhouse gas emissions, and save people money on their energy…
Added 25 mins ago
M
Analyste, systèmes et opérations RH l People Operations Systems Analyst
Medisca
Montreal, QC
- Full-time
Added 40 mins ago
TI
Change Management Analyst
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- Contract
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Added 41 mins ago
Financial Analyst
KSR
Chatham-Kent, ON · Ridgetown, ON
The Financial Analyst is responsible for supporting the organization’s financial planning, analysis, and reporting activities at the corporate level. This role provides critical insight…
Added 2 hours ago
SH
Sr Financial Analyst - Strategy & Portfolio Management
Siemens Healthineers
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- Full-time
The Senior Financial Analyst role in Siemens Healthcare Point of Care will initiate, execute and evaluate effectiveness of planning, analysis and reporting activities within the business…
Added 4 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
The Senior Analyst (Workday Integrations), IT Process & Solutions, HCM is recognised as a subject matter expert within the Workday Integrations domain and will actively participate in the…
Added 4 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
The IT Senior Analyst (WorkforceSoftware), Enterprise Applications - HCM Process & Solutions, will bring strong process and systems integration expertise and play an active role in…
Added 5 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
The IT Senior Analyst (WorkforceSoftware), Enterprise Applications - HCM Process & Solutions, will bring strong process and systems integration expertise and play an active role in…
Added 5 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
The Senior Analyst (Workday Integrations), IT Process & Solutions, HCM is recognised as a subject matter expert within the Workday Integrations domain and will actively participate in the…
Added 5 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
The IT Senior Analyst (WorkforceSoftware), Enterprise Applications - HCM Process & Solutions, will bring strong process and systems integration expertise and play an active role in…
Added 5 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
The Senior Analyst (Workday Integrations), IT Process & Solutions, HCM is recognised as a subject matter expert within the Workday Integrations domain and will actively participate in the…
Added 7 hours ago
BN
Senior Policy Analyst
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Halifax, NS
- Full-time
The Senior Policy Analyst will provide policy analysis and strategic advice to senior leadership of Build NS to promote effective planning, policy development, implementation and evaluation…
Added 8 hours ago
NE
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- Volunteer
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Added 8 hours ago
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Application & Integration Technical Analyst
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- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 hours ago
A
Business Analyst
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- Contract
On behalf of our client, Affinity is seeking a Business Analyst who will support a diverse portfolio of strategic, technical, and regulatory initiatives across multiple business domains.…
Added 9 hours ago
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Principal Product Manager - Identity Threat Detection and Response
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- Full-time
…experiences. These experiences will emphasize identity in the analyst workflow. Integrate identity signals with endpoint, cloud, and network data in the SIEM and XDR functions of our…
Added 9 hours ago
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Added 9 hours ago
OT
Member Services Administration Analyst - 12-month contract
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- Full-time
The Member Services Administration Analyst position is required for the execution of complex, cyclical, and compliance-oriented processes within the Member Services division to support the…
Added 10 hours ago
RB
Senior Risk Analyst
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Toronto, ON
- Full-time
We’re seeking a Senior Risk Analyst to serve as the operational backbone of our risk management function. This role ensures the team stays on top of critical risk issues, audit findings,…
Added 10 hours ago
OT
Member Services Administration Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Member Services Administration Analyst position is required for the execution of complex, cyclical, and compliance-oriented processes within the Member Services division to support the…
Added 10 hours ago
Clinical Supervisor
SURREY PLACE
Toronto, ON
…concerns push the boundaries of what’s possible to achieve new victories. With a holistic circle of care approach, Surrey Place brings together caring clinicians, staff, valued partners and…
Added 11 hours ago
A
Change Management Analyst
Amyantek
AB · Greater Edmonton Metropolitan Area
- Contract
Change Management Analyst - (GOAPRDJP00001042)

Closed listing

S M Software Solutions Inc

Business Analyst – Senior - RQ11545

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Internship
Closing date: Nov 3, 2026
Posting language: English
Posted: Oct 4, 2026

Similar jobs hiring now

Added 7 days ago
RQ11545 - Business Analyst - Senior
Maarut · Toronto, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545

We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team, solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and digital solution design.

Role Snapshot

Job Title: RQ11545 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Location: 87 Sir William Hearst Ave., M3M 0B4, Toronto, Ontario – Hybrid
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 144.00
Extension: 134.00
Hours: 7.25 hours per day
Security Level: No Clearance Required
Work Arrangement: Hybrid – 3 days in the office

Description

Responsibilities / Assignment Deliverables

The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.
Work in a hybrid agile (e.g. combination of waterfall and agile methods: scrum, extreme programming etc.) cross-functional team environment to provide leadership and guidance in developing, implementing, and evaluating online user experience and content strategies.
Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies, issues management, quality assessment and transition requirements.
Apply evidence-based, agile approaches such as user analytics, interviews, research and testing to continuously improve design choices.
Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions.
Work with the team and solution delivery vendor(s) to visualize and design digital solutions to ensure content and features are simple, user-friendly, and accessible.
Assess user characteristics, needs, goals, and opportunities, challenges and pain points.
Lead the team in defining and testing of usability requirements and metrics.
Provide subject matter expertise in the negotiation and development of user experience and content standards and performance measures.
Prioritize features & manage the backlog - So the product team has a shared focus across tactical design and development work.
Decide when to ship software - So customers can experience the benefits of the product as soon as possible, and the product team can continue to gather valuable feedback about how to iterate on the product.
Support solution delivery vendor(s) in design concepts and content strategy for digital solutions.
Conduct stakeholder consultations to determine and assess business needs.
Identify emerging trends, assess and prioritize feature requests and changes from clients to ensure solution meets user needs.
Guide, coach, and oversee the team in designing digital solutions, included but not limited to content design and flow, wireframes, page templates and navigation, functional specifications, and identifying opportunities for new functionality.
Provide mentorship and guidance to the team to determine potential opportunities for development of digital solutions and assess the impact on users.
Direct the team in leading the development of content, structures and features e.g. user personas, journey maps, tasks scenarios, wireframes, prototypes.
Lead prototyping activities for new solutions to demonstrate capabilities and ensuring that new features meet best practices, standards and specifications (e.g. accessible, reusable, simple, attractive, easy to use) before they are deployed.
Provide technical and specialized advice and guidance to clients on aspects such as usability, accessibility, interactive and front-end design.
Provide feedback to clients on user experience through analysis of web analytics, visitor, performance metrics and other tools.
Contribute regular project status reports outlining projects risks and mitigation strategies, make recommendations to facilitate decision making.
Prepare slide decks to present options and recommendations on solution design.
Lead and conduct multiple concurrent research, content design and strategies to meet the needs of users.
Visualize and provide strategic oversight across digital solutions, and ensure content and features are simple, user-friendly, and accessible.
Work the team to translate concepts into user flows, wireframes, mock-ups, user journeys and prototypes that lead to intuitive user experiences.
Work with the team to facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Identify solution design limitations and advise on elegant solutions.
Provide advice on strategic design and user-experience decisions related to solution functions and features.
Take a user-cantered design approach and rapidly test and iterate designs.
Collaborate with team members, solution delivery vendor(s) and other stakeholders.
Ask smart questions, take risks and champion new ideas.
Identify and troubleshoot user experience limitations (e.g. responsiveness).
Lead conducting of layout adjustments based on user feedback.
Ensure project timelines are met and issues are identified and managed promptly.

Specific Deliverables

Deliverables expected to be produced could include (but are not limited to):

Product vision and road map (now, near, and future timeline)
Product strategy: target audience (end-users), problems you’re trying to solve, value propositions
User epics, stories and themes / Product backlog and sprint plans
Data requirements / models (conceptual / logical)
Functional and non-functional requirements
Test plan/strategies, test cases
Customer discovery insights through end-user research activities
Product features and functions through product management backlog and the authoring of user stories with the business product owner
Product key performance Indicators (KPIs) or success criteria including a metrics dashboard
Product decision and direction rationales
Product wins (success stories)
Continuous shipping of product features to improve upon the minimal viable product produced by the product team through user-centred design processes and agile (scrum) delivery methodologies
Product risk mitigation strategies
Communications to senior management level including executive summaries, and product status updates as required.

Support to Development and Test Teams

Support to Development and Test teams in following areas (but are not limited to):

Building and testing support to development team
Reviewing test strategy, test plan and cases
Management of defect logs
Testing Applications
Supporting end-user inquiries
Defining the integration test plan
Defining the user acceptance test plan
Identification and resolution of problems/issues
Document and manage risks and liaise with other project teams to coordinate project interdependencies.
Documentation of all artefacts in a shared project library.

Experience And Skill Set Requirements

Technical Skills – 40%

Ability to delivery on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
Basic Knowledge in Microsoft Azure cloud platform
Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams
Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.
Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.
Knowledge and experience in usability and user-experience principles, methodologies and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design and user-interface design.

People Skills – 30%

Can work effectively independently and in a team environment.
Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s) and other stakeholders.
Excellent facilitation, presentation, time-management and problem-solving skills.
Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

Analytical and Problem-Solving Skills – 30%

Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
Creative, analytical approach and strong understanding of interaction design principles.
Able to resolve issues in a timely manner, provide options and recommendations.
Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
Understand business metrics and able to translate business goals and objectives into digital experiences.
Able to prioritize change requests from clients and guide the team in determining how best to address them.
Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

How To Apply

If you are interested and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, October 5, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

If you are interested in learning more about this opportunity, or if you know someone who may be interested, please feel free to send over any names or forward this opportunity to anyone who may be interested. Please check it out on our career site.

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Hybrid (3 days in the office)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Lead business analysis and user-centered product design for digital solutions, including product strategy, research, content, accessibility, usability, and agile backlog prioritization. Coordinate with project teams, vendors, and stakeholders; guide prototyping and testing; manage risks and delivery issues; and provide status updates and recommendations.

Requirements

The role requires experience delivering products with balanced teams using Agile/Scrum, along with knowledge of accessibility and usability standards, responsive design, information architecture, and collaboration and backlog tools. Candidates should demonstrate strong communication, facilitation, leadership, research, analytical, and problem-solving skills; Scrum Master experience is preferred.

Skills

Agile Delivery
Scrum
Business Analysis
Product Strategy
User Experience Design
Content Strategy
User Research
Usability Testing
Accessibility Standards
WCAG
Backlog Management
Information Architecture
Stakeholder Consultation
Wireframing and Prototyping
Requirements Analysis
Project Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Agile
Scrum
Extreme Programming
Business Analysis
Product Management
Product Strategy
User Experience
Content Strategy
User-Centered Design
User Research
Usability Testing
WCAG 2.0
WCAG 2.1
Accessibility
Responsive Web Design
Information Architecture
Taxonomies
Wireframes
Prototypes
User Stories
Product Backlog
Microsoft Azure
Miro
Atlassian Confluence
Trello
Microsoft Office 365
Google Drive
Zoom
Slack
Microsoft Teams

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