We are seeking a Processing Center Advisor to support the Government of Alberta’s government-funded child care programs. This primarily remote role will focus on reviewing funding claims, supporting documentation, program information, and financial data to ensure accuracy, accountability, compliance, and integrity.
The successful candidate will assess information against legislation, policies, procedures, funding agreements, and program requirements. The role requires strong Excel and Outlook skills, accurate data processing, compliance-review experience, financial analysis, stakeholder communication, business writing, documentation, and the ability to manage high volumes of information.
Position snapshot
- Job Title: GOAPRDJP000001031 - Processing Center Advisor
- Client: Government of Alberta
- Location: Second Floor, 9920–108 Street, Edmonton, Alberta, T5K 2M4
- Work Arrangement: Primarily remote
- Onsite Requirement: Up to 10% of total hours
- Residency Requirement: Edmonton or within approximately one hour of the Edmonton office
- Remote Work Location: Work must remain within Alberta
- Estimated Start Date: November 2, 2026
- Estimated End Date: March 31, 2027
- Business Days: 103
- Estimated Hours: 7.25 hours per day
- Maximum Extension: 24 months
- Application Deadline: Wednesday, October 7, 2026, at 4:00 PM EST
- Application Emails: kenny.offor@smsoftconsulting.com and hrsmss@smsoftconsulting.com
- Apply Online: Apply Online
Mandatory application requirements
The Following Documents Are Required
- Updated resume in Word format.
- Skills matrix and references.
- Expected hourly rate.
- Visa status.
- LinkedIn ID.
Applications without all mandatory documents cannot be submitted.
Key responsibilities
Funding claims and compliance reviews
- Review funding claims and supporting documentation for accuracy, completeness, and compliance.
- Assess operator and program information against applicable requirements, policies, procedures, guidelines, and funding agreements.
- Interpret and apply legislation, policies, procedures, program criteria, and governance requirements.
- Validate information received from operators and stakeholders using multiple sources and supporting documents.
- Conduct compliance reviews, monitoring activities, quality-assurance reviews, and verification activities.
- Participate in risk-based review, monitoring, assessment, and audit-related activities.
- Identify discrepancies, inconsistencies, missing information, unsupported claims, and potential compliance concerns.
- Escalate complex, high-risk, or unresolved issues appropriately.
Data and financial analysis
- Analyze financial, operational, and program information.
- Review large volumes of information and identify trends, anomalies, inconsistencies, and areas requiring further investigation.
- Calculate adjustments, recoveries, overpayments, corrections, or other financial impacts.
- Apply formulas and perform calculations using Microsoft Excel.
- Review financial information for accuracy, completeness, reliability, and consistency.
- Support financial reporting and ensure records align with program requirements.
- Identify recurring issues and recommend process improvements.
Documentation and records management
- Prepare clear and accurate correspondence, summaries, reports, findings, recommendations, and review documentation.
- Maintain accurate electronic files, working papers, case records, review notes, and supporting evidence.
- Document analysis, decisions, calculations, findings, recommendations, and follow-up actions.
- Ensure records are organized, complete, traceable, and maintained according to applicable standards.
- Use case-management systems, databases, records-management systems, and other business applications.
- Support the preparation of audit trails and documentation required for accountability and compliance.
Stakeholder communication
- Communicate professionally with operators, program stakeholders, clients, and internal teams.
- Explain documentation requirements, review findings, discrepancies, calculations, and outcomes clearly.
- Request additional information or clarification when supporting documentation is incomplete or inconsistent.
- Support resolution of discrepancies and respond to stakeholder questions.
- Build productive relationships while maintaining objectivity, confidentiality, and compliance standards.
- Communicate complex information in a clear, respectful, and business-appropriate manner.
Process improvement and workload management
- Identify recurring issues, trends, bottlenecks, and opportunities for process improvement.
- Recommend improvements to review, verification, documentation, data-processing, and compliance procedures.
- Manage multiple reviews, cases, priorities, and deadlines simultaneously.
- Work accurately and efficiently in a high-volume, deadline-driven environment.
- Support risk-based monitoring and continuous-improvement activities.
- Maintain productivity, quality, accuracy, and service standards.
Technical competencies
- Microsoft Excel.
- Microsoft Outlook.
- Excel formulas and calculations.
- Sorting and filtering spreadsheets containing thousands of rows.
- Financial and operational data analysis.
- Data entry and data processing.
- Case-management systems.
- Database and records-management systems.
- Electronic file and working-paper management.
- Financial reporting and payment verification.
- Compliance review and quality assurance.
- Risk-based monitoring and assessment.
- Business writing and documentation.
- Correspondence, reports, summaries, findings, and recommendations.
Required Qualifications And Experience
- At least three years of experience using Microsoft Office, particularly Excel and Outlook.
- Experience applying Excel formulas and sorting and filtering spreadsheets containing thousands of rows.
- At least three years of experience with accurate data processing and/or data entry.
- At least one year of experience with business writing, communication, and documentation.
- At least three years of experience working in government or a highly regulated industry with complex policy and governance requirements.
- At least three years of experience working with clients or stakeholders to identify, gather, document, and analyze business data and process requirements.
- Experience conducting compliance reviews, monitoring activities, quality-assurance reviews, payment verification, or similar verification activities.
- Experience identifying discrepancies and assessing information from multiple sources.
- Experience calculating recoveries, adjustments, overpayments, or other financial impacts.
- Experience with case-management systems, databases, records-management systems, or similar business applications.
- Experience participating in risk-based review, monitoring, assessment, or audit-related activities.
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Ability to work accurately and independently in a high-volume environment.
Preferred Qualifications
- At least three years of experience with financial reporting and ensuring the accuracy and reliability of financial statements.
- Strong experience using Microsoft Excel for financial analysis, reporting, validation, and reconciliation.
- At least one year of experience within a Canadian public-sector organization.
- At least one year of experience working with Alberta child care grant-funding programs.
- Experience with benefits administration, grants administration, payment processing, or program administration.
- Experience with government-funded programs and public-sector compliance requirements.
- Experience with audit support, financial controls, overpayment recovery, and risk-based monitoring.
- Experience identifying process improvements in high-volume processing environments.
Success in this role
Success will require accurately reviewing claims, supporting documentation, financial data, and program information while applying legislation, policies, funding agreements, and governance requirements. The ideal candidate will combine strong analytical and Excel skills with compliance-review experience, sound judgment, clear communication, attention to detail, and the ability to manage multiple cases under tight deadlines.
Work arrangement and important notes
- This position is primarily remote.
- The successful candidate must reside in Edmonton or within approximately one hour’s driving distance of the Edmonton office.
- Occasional onsite attendance may be required for up to 10% of total hours.
- Remote work must be performed within Alberta.
- The assignment is expected to run from November 2, 2026, through March 31, 2027.
- The assignment consists of 103 business days.
- The maximum extension term is 24 months.
- The resource must comply with Government of Alberta policies, procedures, privacy requirements, security standards, information-management requirements, and program-governance controls.
- The source JD does not specify salary, contract type, or benefits.
How to apply
Interested candidates should submit the following documents to kenny.offor@smsoftconsulting.com and hrsmss@smsoftconsulting.com by Wednesday, October 7, 2026, at 4:00 PM EST:
- Updated resume in Word format.
- Completed skills matrix and references.
- Expected hourly rate.
- Visa status.
- LinkedIn ID.
Applications without the mandatory documents cannot be submitted.
Candidates who are not interested are encouraged to forward this opportunity to qualified Processing Center Advisors, Program Analysts, Compliance Analysts, Grants Administrators, Financial Review Analysts, or Data Processing Specialists.
