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Added 7 mins ago
MH
Behaviour Consultant - Calgary
Monarch House
Calgary, AB
- Part-time
…will provide you with opportunities for continued learning, support, and guidance whenever you need…
Added 18 mins ago
SH
Communications Clerk (Bilingual) - Repost
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Winnipeg, MB
- Full-time
…Values and Management Philosophy of St. Boniface Hospital, the Communications Clerk is responsible for: performing duties on a rotating basis at the Telephone Inquiry Desk and the Back…
Added 20 mins ago
UO
Development Coordinator, UCVM
University of Calgary
Calgary, AB
- Full-time
…its stakeholders, coordinating development, alumni relations, communications, and community…
Added 20 mins ago
RT
Adjoint(e) exécutif(ve) / Executive Assistant
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Montreal, QC
- Full-time
Préparer des rapports, des présentations, des documents d'information et des communications de direction avec un haut niveau de précision et de professionnalisme.
Added 20 mins ago
R
Brand Ambassador (On-Call) (French Services) (On Site)
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Sudbury, ON · Greater Sudbury, ON
- Part-time
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Added 22 mins ago
Career & Work Integrated Learning Advisor - FMCAD - App D
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…with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the…
Added 22 mins ago
Program Support Officer - FLAS - Appendix D
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Toronto, ON
…with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the…
Added 22 mins ago
Associate Director, Social Policy
Government of Alberta
AB
Executive Council works to ensure effective strategic planning and coordinated policy development and communications across government, engages Albertans and the broader global community,…
Added 22 mins ago
C
Senior Analyst, Wood Gundy Staffing
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- Full-time
Working within Commercial Banking and Wealth Management to support the Wood Gundy (WG) business line through maintaining staffing records, onboarding new employees, and analyzing WG…
Added 22 mins ago
B
ADVISOR, BRANDING AND MARKETING COMMUNICATIONS II
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Montreal, QC
- Full-time
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Added 35 mins ago
TC
Senior Manager, User Engagement
Thrive Career Wellness Platform
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Background at the intersection of communications strategy, CRM systems, and human outcomes, for example in online learning, workforce development or government employment services, health,…
Added 35 mins ago
UO
Executive Assistant, Development and Alumni
University of Calgary
Calgary, AB
- Full-time
The Executive Assistant is a senior administrative resource and advisory support for Development and Alumni leaders, enabling and facilitating their leadership responsibilities to the…
Added 35 mins ago
UO
Development Coordinator, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
The primary purpose of this position is to support the Haskayne School of Business Development team to ensure the goals and objectives of the faculty are supported by achieving alumni and…
Added 35 mins ago
PC
Technical Support Analyst / Analyste du soutien technique
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Calgary, AB
- Full-time
…résolution, y compris la priorisation, l’assignation, l’escalade, les communications et la qualité de…
Added 35 mins ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…résolution, y compris la priorisation, l’assignation, l’escalade, les communications et la qualité de…
Added 37 mins ago
V
Manufacturing Technologist I
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- Full-time
The swing shift Manufacturing Technologist is responsible for troubleshooting hardware & system issues in support of our sustaining medical devices and products as well as supporting new…
Added 47 mins ago
TS
Senior Associate, Business Development
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Support Principal Advisor, Thane Stenner and other team partners, to drive business development and prospecting initiatives.
Added 47 mins ago
LC
Sr. Director, Pharmacy Services and Virtual Care
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Toronto, ON
- Full-time
…evolving both the Pharmacy Services and Virtual Care roadmaps to support our long-term vision for accessible, connected, and patient-centred healthcare. This is a people leadership role…
Added 47 mins ago
B
ADVISOR, BRANDING AND MARKETING COMMUNICATIONS II
BDC
Montreal, QC
- Full-time
At BDC, the only bank dedicated exclusively to Canadian entrepreneurs, you will help design visual experiences that support the growth of small and medium-sized businesses across Canada.
Added 47 mins ago
RB
IT Operations Team Lead
Robert B. Somerville Co. Limited
King City, ON
- Full-time
…continuous improvement of the organization’s IT operations and support services. Reporting to the Head of Information Technology / CISO, this role leads a team of technical resources while…
Added 50 mins ago
N
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- $90,000 CAD / year
- Full-time
…one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and…
Added 50 mins ago
MF
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LC
Manager, Joe Fresh Finance
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Support staff in day-to-day finance functions and communications with other business units;
Added 50 mins ago
G
Campaign Manager
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Added 50 mins ago
C
Data Entry Clerk
Collabera
Toronto, ON · Greater Toronto Area, Canada
- $18 to $19 CAD / hour
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We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools…

Closed listing

S M Software Solutions Inc

GOAPRDJP000001039 – Administrative Assistant – Intermediate

Calgary, AB, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Client: Government of Alberta - GOAPRDJP000001039

We are seeking an Administrative Assistant – Intermediate to support the Appeals Commission in Calgary, Alberta. The successful candidate will provide administrative and operational support before, during, and after appeal hearings, coordinate with Appeals Officers, Hearing Chairs, Commissioners, external parties, and internal stakeholders, manage hearing communications, maintain accurate appeal statuses, troubleshoot process and technical issues, and prepare final appeal decisions for publication and distribution.

Role Snapshot

Job Title: GOAPRDJP000001039 – Administrative Assistant – Intermediate
Client: Government of Alberta
Work Location: 2300 - 801 - 6 AVE SW, Calgary, Alberta, Canada, T5E 7Y2
Work Arrangement: Onsite
Estimated Start Date: February 11, 2026
Estimated End Date: April 30, 2027
Business Days: 125.00
Estimated Hours: 7.25 hours per day
Maximum Extension Term: 12 Months

Must Have

Experience adapting to new business environments business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives. – 2 years
Experience using Microsoft Office Suite tools. – 2 years
Experience working in a fast-paced role, to problem solve/troubleshoot, while working independently and in a team environment. – 2 years
Relevant experience in a role similar to this. Experience must be applicable to this role. – 2 years
Experience working with clients/stakeholders to identify, gather, document, and analyse business data and process requirements. – 2 years

Nice Have

Experience with Information Governance, or records management and information management. – 2 years
Experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act) - previously known as FOIP - 2 years
Experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment. – 2 years
Duration - Experience working with workers compensation systems (i.e. WCB) - 2 years

Description

The Appeals Commission (the "Commission") is an administrative tribunal established under the Workers' Compensation Act as the final level of appeal for worker's compensation matters in the province of Alberta. The Appeals Commission consists of four diverse divisions including a tribunal made up of adjudicators and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides administrative and operational support to all components of the organization.

Reporting to the Senior Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide range of front-line assistance to external parties to the appeal, as well as support and guidance to internal stakeholders such as Appeals Officers, Hearing Chairs, Vice Chairs and Commissioners, in matters relating to the AA role.

Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the parties with additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the decision is written, the AA is required to format, proofread and send the appeal decision for publication and distribution.

Key Responsibilities

Providing Efficient and Accurate Support to Appeals Officers

Prepares and disperses Appeals Officers' (AOs) correspondence to participating parties
Creates the Document Index for the Appeal Documents Package (ADP)
Informed the assigned Appeals Officer of any new submissions or circumstances occurring at the hearing (e.g. last-minute submissions provided, requests for travel, changes of address, provisions of a wage loss form to the parties, etc.), following up where an adjournment occurs

Manages Hearing Communications and Situational Irregularities for Scheduled Hearings

Notifies the panel of any prehearing anomalies that might impact the success of the hearing
Coordinates set up and sharing of teleconference/video conference information with the parties and the panels
Instruct parties in how to participate in all formats of hearings - in person, teleconference, video
Attends, records hearings hearings, troubleshoots and resolves any process or technical problems
Responds to party inquiries and concerns prior to commencement of the hearing
Supports clients, including when distress, emergency or crisis situations arise

Ensures Correct Statuses are Maintained

Enter statuses on ACES for work completed on hearing chair decisions, ADPs, and AO correspondence
Ensures ACES status benchmarks are maintained to reflect timelines for assigned work from Hearing Chairs and AOs
Confirms the status of an appeal with the Hearing Chair upon completion of a hearing to meet the AC decision timelines
Resolves any errors or omissions of stats with IT Coordinator to ensure accurate reporting

Audits and Prepares Hearing Chair Decisions for Distribution

Formats and proofs policy and legislation in the draft decision document
Provides plain language and other editing feedback to the Hearing Chair
Ensures decisions documents re in accordance with approved Appeals Commission style guide and decision format protocol
Processes errors flagged in an issues decision
Communicates with Hearing Chairs regarding any suggested changes and/or apparent errors
Ensures the final decision document is publication ready for uploading on Can LII for public access

How to Apply

If you have the required experience and are available for new opportunities, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 7, 2026, at 4:00 PM EST.

Without mandatory documents, we cannot submit a candidate.

Mandatory Documents

Updated Resume in Word format
Skills Matrix and References
Expected Hourly Rate
Visa Status
LinkedIn ID

WhatsApp Group

For daily updates, you can also join our WhatsApp group using the link below:

Join our WhatsApp Group

Note

As this is an Onsite position, the workplace will supply all required office space and equipment, including computers, software, printers’, office supplies, desk, chairs and the necessary access and credentials for the Government of Alberta System.

We make sure to screen every resume we receive in response to the positions shared, but we can't reply to every applicant due to the heavy load. However, only shortlisted candidates with the required skills will be contacted.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Provide administrative and operational support before, during, and after appeal hearings, including coordinating communications, assisting hearing participants and panels, troubleshooting issues, and maintaining accurate appeal statuses. Prepare, format, proofread, and process final decisions and related documents for publication and distribution.

Requirements

Requires at least two years of relevant administrative experience, Microsoft Office experience, and experience adapting to new business environments, collaborating with stakeholders, and solving problems independently and as part of a team. Preferred experience includes records and information management, privacy legislation, Government of Alberta or comparable public-sector ERP systems, and workers' compensation systems.

Skills

Administrative Support
Appeals Administration
Hearing Coordination
Stakeholder Communication
Microsoft Office
Records Management
Information Governance
Privacy and Security
Document Preparation
Proofreading and Editing
Troubleshooting
Problem Solving
Business Process Analysis
Status Tracking
Crisis Support
Public-Sector ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

Government of Alberta
Appeals Commission
Workers' Compensation
Appeal Hearings
Appeals Officers
Hearing Chairs
Commissioners
ACES
Microsoft Office Suite
Appeal Documents Package
Document Index
Teleconference
Video Conference
Hearing Recording
Information Governance
Records Management
Information Management
Access to Information Act
Protection of Privacy Act
1GX
Public-Sector ERP
WCB
Decision Publication
CanLII
Stakeholder Coordination
Process Troubleshooting

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