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Added 14 mins ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
This is transformation work, and you will be accountable for it. You will lead engagements end to end, own the client relationship day to day, set the strategic direction of the work, and…
Added 14 mins ago
P
Customer Support Lead
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- Full-time
Escalations: the cases the front line can't solve, resolved and followed through to the end
Added 59 mins ago
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TD
Toronto, ON
- Full-time
As part of this team, you’ll work across Customer Master Operations, KYC, Technology, Data, Risk and Control partners to help ensure customer information moves accurately through the…
Added 1 hour ago
TV
Director of Product Strategy and Commercialization
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- Full-time
These are companies with IP-backed technologies from cutting edge university research, a founding team, and on their first steps to commercial traction. Your job is to support our founders…
Added 1 hour ago
Unified Customer Experience - Senior Software Engineer
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…high-performance features across Questrade's products, spanning front-end applications (React Native, ReactJS) and back-end services (NodeJS, APIs, distributed systems). This role is…
Added 1 hour ago
W
(CAN) Front End Checkout Team Associate
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- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
JI
Merchandising Supervisor- Reset
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Charlottetown, PE
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
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- Full-time
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Added 13 hours ago
I
Data Governance Architect
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Toronto, ON
- Full-time
As a Data Governance Architect at Infostrux, you will own the delivery of a data governance workstream from end to end, leading a team of data governance associates, specialists, and…
Added 17 hours ago
BP
Culinary Supervisor
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- Full-time
Love the pace of a busy kitchen? Take pride in a plate done right? Ready to help a team find its rhythm? Join Boston Pizza Dryden and turn your drive for great food into an opportunity to…
Added 20 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
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- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 20 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 21 hours ago
G
Account Executive (AI Native)
Ground
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- Full-time
Own the full sales cycle end-to-end (including building your own pipeline through outreach sequences, cold-calling, etc.)
Added 22 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
…action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape…
Added 1 day ago
W
(CAN) Front End Checkout Team Associate
Walmart
Toronto, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
NF
Front End Department Manager Full Time Day
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Added 1 day ago
WC
(CAN) Front End Checkout Team Associate
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Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
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Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
LC
Front End Department Manager Full Time Day
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- Full-time
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!
Added 1 day ago
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(CAN) Front End Checkout Team Associate
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7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart
Pointe-Claire, QC
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7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
W
(CAN) Front End Checkout Team Associate
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7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 day ago
NF
Front End Department Manager Full Time Day
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- Full-time
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!
Added 2 days ago
LC
Front End Department Manager Full Time Day
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Closed listing

S M Software Solutions Inc

GOAPRDJP000001040 – Administrative Assistant – Intermediate

AB, Canada
Edmonton, AB, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Internship
Closing date: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Government of Alberta - GOAPRDJP000001040

We are seeking an Administrative Assistant – Intermediate to support the Appeals Commission in Edmonton, Alberta. The successful candidate will provide administrative and operational support before, during, and after appeal hearings, coordinate with Appeals Officers, Hearing Chairs, Commissioners, external parties, and internal stakeholders, manage hearing communications, maintain accurate appeal statuses, troubleshoot process and technical issues, and prepare final appeal decisions for publication and distribution.

Role Snapshot

Job Title: GOAPRDJP000001040 – Administrative Assistant – Intermediate
Client: Government of Alberta
Work Location: Eleventh Floor, 10405 Jasper Avenue, Edmonton, Alberta, Canada, T5J 3N4
Work Arrangement: Onsite
Estimated Start Date: February 11, 2026
Estimated End Date: April 30, 2027
Business Days: 125.00
Estimated Hours: 7.25 hours per day
Maximum Extension Term: 12 Months

Must Have

Experience adapting to new business environments, business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives. – 2 years
Experience using Microsoft Office Suite tools. – 2 years
Experience working in a fast-paced role, to problem solve/troubleshoot, while working independently and in a team environment. – 2 years
Relevant experience in a role similar to this. Experience must be applicable to this role. – 2 years
Experience working with clients/stakeholders to identify, gather, document, and analyse business data and process requirements. – 2 years

Nice Have

Experience with Information Governance, or records management and information management. – 2 years
Experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act) – previously known as FOIP. – 2 years
Experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment. – 2 years
Duration – Experience working with workers compensation systems (i.e. WCB). – 2 years

Description

The Appeals Commission (the "Commission") is an administrative tribunal established under the Workers' Compensation Act as the final level of appeal for worker's compensation matters in the province of Alberta. The Appeals Commission consists of four diverse divisions including a tribunal made up of adjudicators and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides administrative and operational support to all components of the organization.

Reporting to the Senior Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide range of front-line assistance to external parties to the appeal, as well as support and guidance to internal stakeholders such as Appeals Officers, Hearing Chairs, Vice Chairs and Commissioners, in matters relating to the AA role.

Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the parties with additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the decision is written, the AA is required to format, proofread and send the appeal decision for publication and distribution.

Key Responsibilities

Providing Efficient and Accurate Support to Appeals Officers

Prepares and disperses Appeals Officers' (AOs) correspondence to participating parties
Creates the Document Index for the Appeal Documents Package (ADP)
Informed the assigned Appeals Officer of any new submissions or circumstances occurring at the hearing (e.g. last-minute submissions provided, requests for travel, changes of address, provisions of a wage loss form to the parties, etc.), following up where an adjournment occurs

Manages Hearing Communications and Situational Irregularities for Scheduled Hearings

Notifies the panel of any prehearing anomalies that might impact the success of the hearing
Coordinates set up and sharing of teleconference/video conference information with the parties and the panels
Instruct parties in how to participate in all formats of hearings - in person, teleconference, video
Attends, records hearings hearings, troubleshoots and resolves any process or technical problems
Responds to party inquiries and concerns prior to commencement of the hearing
Supports clients, including when distress, emergency or crisis situations arise

Ensures Correct Statuses are Maintained

Enter statuses on ACES for work completed on hearing chair decisions, ADPs, and AO correspondence
Ensures ACES status benchmarks are maintained to reflect timelines for assigned work from Hearing Chairs and AOs
Confirms the status of an appeal with the Hearing Chair upon completion of a hearing to meet the AC decision timelines
Resolves any errors or omissions of stats with IT Coordinator to ensure accurate reporting

Audits and Prepares Hearing Chair Decisions for Distribution

Formats and proofs policy and legislation in the draft decision document
Provides plain language and other editing feedback to the Hearing Chair
Ensures decisions documents re in accordance with approved Appeals Commission style guide and decision format protocol
Processes errors flagged in an issues decision
Communicates with Hearing Chairs regarding any suggested changes and/or apparent errors
Ensures the final decision document is publication ready for uploading on Can LII for public access

How to Apply

If you have the required experience and are available for new opportunities, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 7, 2026, at 4:00 PM EST.

Without mandatory documents, we cannot submit a candidate.

Mandatory Documents

Updated Resume in Word format
Skills Matrix and References
Expected Hourly Rate
Visa Status
LinkedIn ID

WhatsApp Group

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Note

As this is an Onsite position, the workplace will supply all required office space and equipment, including computers, software, printers, office supplies, desk, chairs and the necessary access and credentials for the Government of Alberta System.

We make sure to screen every resume we receive in response to the positions shared, but we can't reply to every applicant due to the heavy load. However, only shortlisted candidates with the required skills will be contacted.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Provide administrative and operational support for appeals before, during, and after hearings, including coordinating communications, assisting participants and internal stakeholders, troubleshooting issues, and maintaining accurate appeal statuses. Prepare appeal documents and final decisions by formatting, proofreading, and coordinating publication and distribution.

Requirements

Requires at least two years of relevant administrative experience, Microsoft Office Suite experience, and experience adapting to new environments, troubleshooting, working independently and collaboratively, and gathering and analyzing business and process requirements. Preferred experience includes information and records management, privacy and security legislation, Government of Alberta or comparable public-sector ERP systems, and workers' compensation systems.

Skills

Administrative Support
Appeals Administration
Hearing Coordination
Stakeholder Communication
Microsoft Office Suite
Document Management
Records Management
Information Governance
Business Process Requirements
Troubleshooting
Problem Solving
Proofreading and Editing
Plain Language Editing
Privacy and Security
Crisis Support
Public-Sector ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

Appeals Commission
Workers' Compensation
Administrative Tribunal
Appeal Hearings
Appeals Officers
Hearing Chairs
Commissioners
Microsoft Office Suite
ACES
Appeal Documents Package
Document Index
Hearing Recording
Teleconference
Video Conference
Information Governance
Records Management
Information Management
ATIA
POPA
FOIP
1GX
Public-Sector ERP
CanLII
Decision Publication
Stakeholder Management
Process Troubleshooting
Privacy and Security
Business Requirements
Workers' Compensation Board

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