Find work in Canada.

484,333 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Agile Leadership & Collaboration: Lead or co-facilitate core Agile/Scrum ceremonies (Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives) in close…
Added 2 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Agile Leadership & Collaboration: Lead or co-facilitate core Agile/Scrum ceremonies (Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives) in close…
Added 3 hours ago
L
Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
Lead software developers, shape technical direction, and turn business goals into reliable software delivery.
Added 5 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…quality assurance, test automation, defect management, and release-readiness assessment for complex digital solutions and enterprise platforms. The ideal candidate will have hands-on…
Added 5 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 5 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…candidate will coordinate with business and technical teams, assess release readiness, manage testing risks, and ensure that enterprise platform features, integrations, releases, and…
Added 9 hours ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
…integrated PR and IR platforms streamline every step from press release distribution, media targeting, and analytics to IR websites, earnings and investor events, and regulatory filings.…
Added 11 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
…capabilities that every Conga B2B product is built on. You’ll lead a team of 5 to 8 engineers, set technical direction for authentication and authorization across the platform, and serve as…
Added 14 hours ago
AP
Associate Director, Commercial Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
…with technology teams to deliver governed data products, and lead the response to material data issues. The role spans specialty pharmacy and distribution, patient services, claims,…
Added 14 hours ago
AP
Manager, Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
In this role, you will lead the delivery and daily operation of specialty pharmacy, specialty infusion, patient services, trade and distribution data that powers our US Commercial strategy…
Added 15 hours ago
Z
Design Systems / Applications Engineer (EDM Gearbox / Driveline)
Zobility
Windsor, ON
- Contract
…serving as the key interface between Chief Engineering, Product Release, Manufacturing, Suppliers, and Validation…
Added 16 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
The resource will lead the integration of security testing tools, including SAST, DAST, Software Composition Analysis (SCA), container scanning, and Infrastructure-as-Code scanning, into…
Added 22 hours ago
A
Oracle Integration Cloud (OIC) Tech Arch – Environment Manager
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Lead the Integration workstream with a focus on Oracle Integration Cloud (OIC).
Added 22 hours ago
SH
Patient Transport Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…directed. Transports the deceased to the morgue and oversees the release of the bodies to funeral homes. Assists in the lifting, turning and transferring of patients on the patient care…
Added 23 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Agile Leadership & Collaboration: Lead or co-facilitate core Agile/Scrum ceremonies (Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives) in close…
Added 1 day ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
Multi-Thread and Lead Change. Single-threaded accounts are at-risk accounts. You build across levels by default: economic buyers, Champions, Consumers, exec sponsors. You help customers…
Added 1 day ago
F
Android Developer
FORM
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We're looking for an Android Developer to play a proactive role in the design, development, and release of FORM's Android app. Reporting to the Mobile Team Lead, you'll contribute across…
Added 1 day ago
PS
Bilingual (French and English) Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
Added 1 day ago
H
Dynamics 365 Business Central Developer
HabileLabs
Canada
- Contract
Lead or support NAV/C/AL to BC migrations and code-to-extension conversions
Added 1 day ago
Patient Transport Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
…directed. Transports the deceased to the morgue and oversees the release of the bodies to funeral homes. Assists in the lifting, turning and transferring of patients on the patient care…
Added 1 day ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 day ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 day ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 day ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

S M Software Solutions Inc

RQ00793 – Project Manager/Leader – Senior

Toronto, ON, Canada

Internship

Apply About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Nov 19, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Client: Supply Ontario – RQ00793

We are seeking an experienced Senior Project Manager/Leader – ServiceNow Release Management Consultant with extensive experience in IT Service Management (ITSM), ServiceNow platform configuration, Digital Product Release Management (DPRM), enterprise release governance, and systems integration. The successful candidate will lead the design, configuration, implementation, and ongoing support of ServiceNow DPRM solutions, establish enterprise release management processes, facilitate stakeholder engagement, and drive process improvements aligned with ITIL and enterprise service management best practices.

Role Snapshot

Job Title: RQ00793 – Project Manager/Leader – Senior
Client: Supply Ontario
Work Location: Metro Hall, 55 John Street, Toronto, Ontario, Canada
Work Arrangement: Hybrid – Up to 3 Days Onsite per Week
Estimated Start Date: November 16, 2026
Estimated End Date: May 14, 2027
Business Days: 130.00
Anticipated Duration: 6 months
Duration of Potential Extension: 6 months
Hours: 7.25 hours per day, 5 days per week
Public Sector Experience: Preferred
Certification Required: ServiceNow Certified System Administrator (CSA)

Must Have

Experience assessing current-state processes and developing future-state ITSM operating models, governance frameworks, process improvements, and service management best practices.
Experience designing and implementing integrations using ServiceNow APIs and integration technologies with Digital Product Release Management (DPRM), Change Management, Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems.
Experience establishing and supporting enterprise release governance processes, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.
Knowledge of enterprise technology environments, including cloud services, network infrastructure, applications, cybersecurity controls, telecommunications, collaboration platforms, and information management technologies.
Certification Required: ServiceNow Certified System Administrator (CSA).
Extensive Release Management experience.

Description

Qualifications and Experience

Minimum seven (7) years of experience consulting on and delivering IT Service Management (ITSM) solutions in large, complex enterprise environments, including process design, implementation, configuration, and operational support.
Minimum five (5) years of hands-on ServiceNow experience, including configuration, customization, administration, and implementation of ITSM modules and platform capabilities.
Proven experience facilitating stakeholder workshops, conducting business process reviews, and gathering requirements to translate business and operational needs into ServiceNow solution designs and technical configurations.
Experience assessing current-state processes and developing future-state ITSM operating models, governance frameworks, process improvements, and service management best practices.
Proven ability to develop and deliver training materials, user guides, operational procedures, knowledge-transfer sessions, and support documentation for business and technical stakeholders.
Excellent written, verbal, facilitation, and stakeholder engagement skills.
Demonstrated ability to work independently and collaboratively within diverse, cross-functional project teams.

Technical Capabilities

Extensive experience configuring, customizing, and administering the ServiceNow platform and IT Service Management (ITSM) modules.
Experience implementing and supporting ServiceNow Digital Product Release Management (DPRM) or equivalent Release Management solutions.
Strong knowledge of ITIL and ITSM best practices, including Incident Management, Change Enablement, Release Management, Problem Management, Service Request Management, Configuration Management (CMDB), Service Level Management, Availability Management, Capacity Management, and IT Service Continuity Management.
Advanced experience configuring and customizing ServiceNow workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, Forms, Notifications, Approval Processes, Dashboards, Reports, and Performance Analytics.
Experience designing and implementing integrations using ServiceNow APIs and integration technologies with DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems.
Strong knowledge of Systems Development Lifecycle (SDLC) methodologies, including requirements analysis, solution architecture, design, testing, deployment, release management, and production support.
Experience establishing and supporting enterprise release governance processes, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.
Knowledge of enterprise technology environments, including cloud services, network infrastructure, applications, cybersecurity controls, telecommunications, collaboration platforms, and information management technologies.

Deliverables

Design, configure, and implement the ServiceNow Digital Product Release Management (DPRM) solution, including release workflows, approval processes, governance controls, forms, notifications, and automation to meet business and operational requirements.
Configure and customize ServiceNow platform capabilities, including Flow Designer, business rules, UI policies, scripts, dashboards, reports, and Performance Analytics to support enterprise release management processes and improve operational efficiency.
Design and implement integrations between DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems using ServiceNow integration capabilities, APIs, and industry best practices.
Develop and maintain release governance artifacts and reporting capabilities, including release calendars, deployment schedules, risk and dependency tracking, executive dashboards, operational reports, and performance metrics.
Conduct and support solution testing activities, including unit, integration, system, regression, and user acceptance testing, while identifying, tracking, and resolving defects to ensure solution quality, stability, and readiness for production deployment.
Prepare and deliver solution documentation, training materials, knowledge transfer sessions, and operational procedures to support user adoption, ongoing administration, and long-term sustainability of the ServiceNow DPRM solution.
Assess current-state release management processes and develop future-state recommendations to improve release governance, standardization, automation, stakeholder visibility, and alignment with ITIL and enterprise service management best practices.

Roles and Responsibilities

The Release Management Consultant will be responsible for the following:

Lead the design, configuration, customization, implementation, and ongoing support of the ServiceNow Digital Product Release Management (DPRM) solution to enable and enhance enterprise release management processes.
Facilitate stakeholder workshops and collaborate with business stakeholders, project teams, product owners, and technical teams to gather requirements, analyse business needs, and develop scalable ServiceNow solutions and process improvements.
Configure, customize, and maintain ServiceNow platform capabilities, including workflows, Flow Designer, business rules, forms, notifications, approval processes, dashboards, reports, and Performance Analytics to support Release Management operations.
Design, implement, and support integrations between DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise applications using ServiceNow integration technologies and APIs.
Support the full solution delivery lifecycle, including requirements analysis, solution design, configuration, testing, deployment, release planning, production support, and continuous improvement initiatives.
Establish and support enterprise release governance practices, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.
Develop and deliver process documentation, operating procedures, training materials, knowledge transfer sessions, and user support resources to promote successful adoption of Release Management capabilities.
Provide expert advice and recommendations on ITSM, Release Management, governance, and ServiceNow best practices to support organizational objectives and operational excellence.

Additional Terms and Work Arrangement

Anticipated Duration: 6 months.

Duration of Potential Extension: 6 months.

Hybrid Work Policy: In a hybrid work arrangement, employees are expected to work a minimum of three (3) days per week at their city work location and the remainder of the week from their remote work location, in accordance with the City's Hybrid Work Program.

Onsite Requirement: Up to 3 days onsite, subject to the Hiring Manager's discretion.

Public Sector Experience: Preferred.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 23, 2026, at 12:00 PM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
Skills Matrix and References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Additional Document Requirements Mentioned In The Original Request

Updated Resume in Word format
Expected Hourly Rate
Qualification Matrix

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

Join our WhatsApp Group

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply About employer

More about this job

Responsibilities

Lead the design, configuration, implementation, integration, and ongoing support of ServiceNow Digital Product Release Management solutions, including release workflows, governance, reporting, and automation. Facilitate stakeholder engagement, improve enterprise release processes, and deliver testing, documentation, training, and operational support.

Requirements

Requires at least seven years of ITSM consulting and delivery experience and five years of hands-on ServiceNow experience, including platform configuration and implementation. Candidates must have extensive release management experience, a ServiceNow Certified System Administrator certification, and expertise in ITIL practices, enterprise integrations, governance, and stakeholder facilitation.

Skills

ServiceNow
IT Service Management
Release Governance
ITIL
ServiceNow Configuration
ServiceNow Integration
Change Management
DevOps
CI/CD Pipelines
Flow Designer
Stakeholder Engagement
Systems Development Lifecycle
ServiceNow Certified System Administrator

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Service Management
Release Management
ITIL
ServiceNow Certified System Administrator
Flow Designer
Business Rules
Client Scripts
UI Policies
Performance Analytics
Change Management
DevOps
CI/CD Pipelines
ServiceNow APIs
Systems Development Lifecycle
Release Governance
Risk Assessment
Dependency Management
Cloud Services
Cybersecurity
Integration Testing
User Acceptance Testing
Stakeholder Workshops
Process Improvement
Enterprise Service Management
Service Level Management
Incident Management

Report this job