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SM
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S M Software Solutions Inc

RQ00833 – Program Manager – Senior

Toronto, ON, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Apply by: Nov 23, 2026
Experience: 10+ years of experience in program or project management.
Posting language: English
Posted: Oct 24, 2026

Original job description

Client: Supply Ontario – RQ00833

We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the delivery of complex digital and data initiatives. The successful candidate will provide program leadership for Public Health Ontario's (PHO) Public Health Data Utility (PHDU) and Immunization Information System (IIS) initiatives, coordinating multidisciplinary teams, vendors, and external partners to ensure successful delivery, operational readiness, and alignment with organizational priorities, approved funding, and applicable standards.

Role Snapshot

Job Title: RQ00833 – Program Manager – Senior
Client: Supply Ontario
Work Location: 661 University Avenue, Suite 1701, Toronto, Ontario, Canada, M5G 1M1
Job Type: Onsite
Additional Location Note: Remote
Estimated Start Date: November 9, 2026
Estimated End Date: March 31, 2027
Business Days: 103.00
Hours: 7.25 hours per day, 5 days per week

Must Have

Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
Manage relationships with internal and external partners and vendor teams with respect to the Public Health Data Utility and the Immunization Information System initiatives.
Manage day-to-day program delivery coordination across business, data engineering, analytics, architecture, privacy, security, vendor, and operational teams to support PHDU and IIS outcomes.
Maintain the PHDU roadmap and work with partners to project and track work associated with program milestones.
Document, manage, and maintain integrated program risks, issues, assumptions, decisions, and dependencies for PHDU and IIS.

Description

Position Summary

Public Health Ontario (PHO) is building data and analytics infrastructure in partnership with the Health and Human Services Solutions Division and the Ministry of Health. This infrastructure, called the Public Health Data Utility (PHDU), will enable real-time federated access to public health data, enabling timely analytics, surveillance, and decision support. One of the first data products associated with the PHDU is an Immunization Information System (IIS).

This role will lead PHO efforts for the PHDU itself and the IIS data product. We are seeking a Senior Program Manager to provide structured program and portfolio management leadership for these critical digital and data initiatives.

The resource will establish and maintain integrated delivery plans, governance forums, executive reporting, decision and escalation pathways, and risk, issue, and dependency management to ensure PHDU and IIS activities and deliverables are completed on time, within approved funding, and aligned with PHO, Ministry, and Health and Human Services Solutions Division standards.

Key Responsibilities

Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
Manage relationships with internal and external partners and vendor teams with respect to the Public Health Data Utility and the Immunization Information System initiatives.
Ensure that project deliverables are satisfactorily completed.
Communicate complex technical and contractual information to diverse stakeholders.
Align vendor and partner activities with broader organizational strategies, risk frameworks, and priorities.
Define program scope, objectives, and success metrics.
Develop and maintain program plans, timelines, and budgets.
Coordinate interdependent projects and manage cross-functional teams.
Monitor progress and ensure projects are delivered on time, within scope, and within budget.
Establish and maintain relationships with stakeholders and communicate program status regularly.
Ensure alignment of projects with organizational strategy and goals.
Oversee program documentation and reporting for leadership.
Collaborate with program managers, or equivalent roles, from vendor and partner organizations to ensure alignment and overall program progress.
Coordinate and develop materials for presentation to internal partners, integrated project and program teams, steering committees, and other relevant stakeholders.
Produce routine and ad-hoc updates on program progress and risks for different audiences as required.
Perform other duties as assigned.

Strategic Planning & Management

Manage day-to-day program delivery coordination across business, data engineering, analytics, architecture, privacy, security, vendor, and operational teams to support PHDU and IIS outcomes.
Maintain the PHDU roadmap and work with partners to project and track work associated with program milestones.
Establish stakeholder engagement, communication, and governance plans for PHDU rollout and IIS delivery.
Document, manage, and maintain integrated program risks, issues, assumptions, decisions, and dependencies for PHDU and IIS.
Work with stakeholders and project teams to conduct regular risk and dependency reviews, identify mitigations, and prepare executive-ready status and escalation reports.
Develop and maintain delivery performance measures and key performance indicators (KPIs) to track PHDU rollout progress, IIS readiness, and continuous improvement opportunities.
Lead and oversee program strategy from inception through delivery, operational transition, benefits identification, funding alignment, and knowledge transfer.
Provide PHO Digital & Data (D&D) leadership with regular program, portfolio, and executive status updates.

Program Management and Operations

Support execution of PHDU rollout and IIS delivery processes, identify barriers to progress, and ensure activities remain aligned with approved business objectives and analytics outcomes.
Ensure accountability across related PHDU rollout and IIS workstreams through full lifecycle planning, delivery tracking, and closure activities.
Ensure delivery is cost-effective, efficient, and compliant with PHO, OPS, Ministry, Cluster, and project/program management methodologies, standards, and frameworks.
Direct, manage, and coordinate multidisciplinary teams and matrixed resources across platform rollout, data pipeline delivery, analytics enablement, and operational readiness, including governance.
Provide an organizational view of internal and external dependencies, exposure levels, decisions, and escalations affecting PHDU delivery.
Provide leadership, coaching, and knowledge transfer to strengthen internal program delivery capability.
Direct stakeholder consultation, facilitation, and consensus building; provide program and project reporting to multiple stakeholders.
Lead strategies and actions to manage change impacts and support the rollout of PHDU-enabled delivery practices.
Supervise the development and communication of program-related updates, governance materials, briefing notes, and executive presentations.

Required Skills

Bachelor's degree in Business, Management, or a related field; a Master's degree is preferred.
10+ years of experience in program or project management.
PMP or PgMP certification is an asset.
Strong understanding of public health programs and Canadian health data standards.
Strong leadership and organizational skills.
Excellent communication and stakeholder management abilities.
Proficiency in project and program management tools and methodologies, such as Agile and PMI standards.
Expertise in risk management and budgeting.
Experience leading cross-functional teams and managing vendor-related deliverables across departments.
Ability to manage multiple projects simultaneously.
Excellent communication, stakeholder engagement, and change management skills.
Ability to navigate complex governance structures and policy environments.

Desirable Skills

Written and oral communication skills to participate in and lead meetings, write and edit systems documentation, prepare and present written reports on findings and alternative solutions, and develop guidelines and best practices.
Interpersonal skills to explain and discuss the advantages and disadvantages of various approaches.
Experience conducting knowledge-transfer sessions and building documentation for technical staff on architecting, designing, and implementing end-to-end data and analytics products.

Expected Skills

Be an advanced professional able to apply concepts, practices, and procedures in practice.
Work with minimal direction and lead and train others in technical components and concepts.
Plan, lead, and deliver complex deliverables that provide options for decisions within the organization.
Bring a high level of expertise in the required skill set, specialize in the technical area, and provide specific advisory support as required.

Additional Terms

Public Sector Experience: Preferred but not required.
Location: Remote.

How to Apply

If you are interested and your profile matches the requirements, kindly send the required documents to hrsmss@smsoftconsulting.com by Wednesday, October 28, 2026, at 1:00 PM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
Skills Matrix and References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Additional Documents Listed In The Original Request

Updated Resume in Word format
Expected Hourly Rate
Qualification Matrix

Without the mandatory documents, we cannot submit a candidate.

Please use the Apply Online option on our career website to apply for this opportunity.

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More about this job

Responsibilities

Lead program delivery for Public Health Ontario’s Public Health Data Utility and Immunization Information System initiatives, coordinating multidisciplinary teams, vendors, and partners. Maintain integrated plans, governance, budgets, roadmaps, risk and dependency tracking, stakeholder communications, and executive reporting to support successful delivery and operational readiness.

Requirements

Requires a bachelor’s degree in Business, Management, or a related field, with a master’s degree preferred, and more than 10 years of program or project management experience. Candidates should bring strong leadership, communication, stakeholder, risk, budgeting, and vendor-management capabilities, along with knowledge of public health programs and Canadian health data standards; PMP or PgMP certification is an asset.

Skills

Program Management
Portfolio Management
Strategic Planning
Governance
Stakeholder Engagement
Risk Management
Budgeting
Vendor Management
Cross-Functional Team Leadership
Change Management
Public Health Data Standards
Data and Analytics Initiatives
Agile
PMI Standards
Executive Reporting
Operational Readiness

Visa sponsorship

Not detected in the job text

Keywords

Public Health Ontario
Public Health Data Utility
Immunization Information System
Program Management
Portfolio Management
Strategic Planning
Governance
Stakeholder Engagement
Risk Management
Issue Management
Dependency Management
Vendor Management
Data Engineering
Analytics
Data Pipelines
Public Health Data
Canadian Health Data Standards
Agile
PMI Standards
PMP
PgMP
Budgeting
Executive Reporting
Operational Readiness
Change Management
Key Performance Indicators
Privacy
Security
Knowledge Transfer

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