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Added 2 mins ago
SA
Director of Engineering
Schema App
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
Schema App is looking for a Director of Engineering to partner with our CTO in leading our engineering organization. You'll set the engineering strategy and operating model, lead our team…
Added 2 mins ago
O
Assistant(e) administratif(ve) sénior(e), Ventes & marketing | Senior, Administrative Assistant, Marketing & Sales Services
Organon
Kirkland, QC
- Full-time
Supporting a broad and diverse group of stakeholders, the incumbent must be positive, collaborative, able to deliver on multiple commitments, take initiatives, demonstrate a flexible…
Added 18 mins ago
SI
IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
Saputo Inc.
Mississauga, ON · Georgetown, ON
- Full-time
In this role, you will work closely with business stakeholders, the IT Supply team, and multiple functional areas to deliver integrated business solutions across the Supply Chain landscape.…
Added 18 mins ago
SL
Director, Corporate Risk Information Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Reporting to the Assistant Vice President, Emerging Risk Management & Strategic Risk Initiatives, the Director, Corporate Risk Information Management is accountable for the oversight of the…
Added 32 mins ago
S
Director, Corporate Risk Information Management
Sunlife
Toronto, ON
- Full-time
Reporting to the Assistant Vice President, Emerging Risk Management & Strategic Risk Initiatives, the Director, Corporate Risk Information Management is accountable for the oversight of the…
Added 48 mins ago
Director, Financial Operations & Projects
Government of Alberta
AB
Reporting to the Executive Director, Financial Services, the Director, Financial Operations & Projects, leads and continuously improves the Ministry’s financial and procurement operations,…
Added 48 mins ago
HR Director
ASSA ABLOY
ON · Mississauga, ON
The HR Director is a high energy, employee focused, hands-on and highly visible role supporting the Perimeter Security segment across Canada. Based in Toronto, this role acts as the…
Added 1 hour ago
A
Talent Acquisition Manager
AccorHotel
Jasper, AB
- Full-time
Partner strategically with the Executive team and Department Heads to assist them in evaluating departmental hiring requirements based on operational demand and business volumes and…
Added 1 hour ago
AA
HR Director
ASSA ABLOY Group
Mississauga, ON
- Full-time
The HR Director is a high energy, employee focused, hands-on and highly visible role supporting the Perimeter Security segment across Canada. Based in Toronto, this role acts as the…
Added 1 hour ago
AC
Enterprise Data Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics…
Added 1 hour ago
IC
Administrative Associate
International Civil Aviation Organization
Montreal, QC
- Full-time
The Administrative Associate is part of the Front Office team of the Office of the Director, ADB (O/D/ADB) and contributes to the effective delivery of administration support services for…
Added 1 hour ago
E
Director of Care (DOC) - Full Time (FT) - Tuxedo Villa - Bonuses Available
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live Better, by leading a high performing team that is dedicated to ensuring all residents receive…
Added 2 hours ago
C
Chef(fe) de service, Service à la clientèle Nethris
CGI
Montreal, QC
- Full-time
The Payroll Service Centre provides all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our strong client relationships, as reflected in our very…
Added 2 hours ago
O
Assistant(e) administratif(ve) sénior(e), Ventes & marketing | Senior, Administrative Assistant, Marketing & Sales Services
Organon
Kirkland, QC · CAN - Quebec - Kirkland
- Full-time
Supporting a broad and diverse group of stakeholders, the incumbent must be positive, collaborative, able to deliver on multiple commitments, take initiatives, demonstrate a flexible…
Added 2 hours ago
U
Administrative Associate
UNDP
Montreal, QC
- Full-time
The Administrative Associate is part of the Front Office team of the Office of the Director, ADB (O/D/ADB) and contributes to the effective delivery of administration support services for…
Added 2 hours ago
M
Directeur(trice), Stratégie de formation et optimisation des processus/ Director, Training Strategy & Process Enablement
Moderna
Laval, QC
- Full-time
…contrôlés, en traduisant des exigences procédurales complexes en solutions d’apprentissage pratiques et…
Added 2 hours ago
OC
Assistant(e) administratif(ve) sénior(e), Ventes & marketing | Senior, Administrative Assistant, Marketing & Sales Services
Organon Canada
Kirkland, QC
- Full-time
Supporting a broad and diverse group of stakeholders, the incumbent must be positive, collaborative, able to deliver on multiple commitments, take initiatives, demonstrate a flexible…
Added 2 hours ago
R
Gestionnaire principal, Ingénierie de projets / Senior Manager, Project Engineering
RTX
Mississauga, ON · Longueuil, QC
- Full-time
Capacité à cerner les occasions et les défis, et à recommander des solutions.
Added 3 hours ago
UO
Graduate Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Office of Education, the Graduate Coordinator provides dedicated program graduate support to the faculties and programs in the College, working collaboratively…
Added 3 hours ago
LC
Senior Manager, Risk Advisory
Loblaw Companies Limited
Brampton, ON
- Full-time
Full-time | Hybrid (4 days in office – usually Brampton, limited travel to other offices in the GTA)
Added 3 hours ago
LM
Developer
La Maison Simons
Quebec, QC · Campus Simons
- Full-time
The person in this role plays a key part in the design and development of integration and web services. Reporting to the Director of Solutions Architecture & Software Engineering, they will…
Added 3 hours ago
MP
Senior Manager, OneStream Platform
Michael Page
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
…with strong exposure to OneStream, Hyperion, or comparable solutions. They will possess a solid understanding of change management, IT general controls, governance frameworks, security…
Added 3 hours ago
MP
Director of Engineering, Maintenance & Reliability
Mother Parkers Tea & Coffee
Mississauga, ON
- Full-time
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to…
Added 4 hours ago
C
Payroll Coordinator
CPCS
Ottawa, ON
- $60,000 to $68,000 CAD / year
- Full-time
Our mission is exactly this: Finding the better solution to any given transportation, energy, and infrastructure challenge or opportunity that ultimately affects peoples’ day-to-day lives.…
Added 4 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week

S M Software Solutions Inc

RQ00838 – Solution Architect – CRM – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Client: Supply Ontario – RQ00838

We are seeking an experienced Senior Solution Architect – CRM with extensive expertise in Microsoft Dynamics CRM, Dynamics 365 Customer Engagement, SharePoint On-Premises, and enterprise application modernization. The ideal candidate will have a strong background in leading complex IT implementation, upgrade, and migration projects from both technical architecture and overall delivery perspectives. The successful candidate will provide hands-on technical leadership for the modernization of Microsoft Dynamics CRM and SharePoint environments, coordinate multidisciplinary technical teams, develop project and technical documentation, validate upgrade strategies, and ensure that the target solution is technically supportable, secure, and implementation-ready.

Role Snapshot

Job Title: RQ00838 – Solution Architect – CRM – Senior
Client: Supply Ontario
Work Location: 20 Dundas Street West, Suite 730, Toronto, Ontario, Canada
Work Arrangement: Hybrid – 2 Days Onsite / 3 Days Remote
Estimated Start Date: January 4, 2027
Estimated End Date: April 2, 2027
Business Days: 65.00
Contract Duration: Estimated one-year contract, with 3-month incremental extensions
Hours: 7.25 hours per day, 5 days per week
Public Sector Experience: Not Required

Must Have

Experience: Five (5) Years or More

Experience leading IT projects, including new implementations and upgrades, from technical and overall delivery perspectives.
Experience creating project artifacts, including project plans, schedules, and related documentation.
Experience leading technical teams, including development, infrastructure, and other technical resources.
Experience creating technical project artifacts, including technical approaches, environment strategies, RICE inventories, and related documentation.
Experience with Microsoft Dynamics CRM, including implementation, development, administration, and upgrades.

Direct Experience With Complex Solutions Including Dynamics/SharePoint Integrations

Direct experience leading Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises upgrades.
Direct experience leading SharePoint 2013 to SharePoint Subscription Edition upgrades through supported intermediate stages.

Customization And Integrations Between Dynamics / SharePoint

Experience modernizing SQL Server, SSRS, Windows Server, and Dynamics-SharePoint integrations supporting complex enterprise applications.

Description

Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the justice system, working at Legal Aid Ontario is more than just a job. It is an opportunity to help people who need it most and improve access to justice through innovative technology solutions.

Primary Function

The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade.

The role will lead and validate the on-premises modernization of Microsoft Dynamics CRM and SharePoint, including related SQL Server, SSRS, Windows Server, authentication, infrastructure, integration, environment, migration, and cutover dependencies.

The specialist will work across technical and project delivery streams to establish the upgrade approach, coordinate multidisciplinary teams, create the required project and technical artifacts, validate vendor recommendations, resolve technical gaps, and ensure the target solution is supportable and implementation-ready.

Reporting to: Director, Digital Solutions Delivery, or designate.

Key Accountabilities

Lead the CIMS CRM and SharePoint upgrade from a technical architecture perspective, including collaboration with the Project Delivery Lead and project team for planning, execution, readiness, and implementation activities.
Validate the upgrade paths for Dynamics CRM 2016 to Dynamics 365 Customer Engagement 9.1 On-Premises and SharePoint 2013 to SharePoint Subscription Edition.
Create and maintain technical project artifacts, including the upgrade approach, environment strategy, architecture documentation, RICE inventory and assessment, migration sequencing, deployment plan, cutover plan, rollback plan, and technical readiness checklist.
Work with the Project Delivery Lead to coordinate cross-functional technical teams, including application development, infrastructure, database, security, testing, operations, and third-party vendor resources.
Provide hands-on Microsoft Dynamics CRM leadership across implementation, development, administration, configuration, troubleshooting, and upgrade activities.
Provide technical leadership for SharePoint On-Premises farm architecture, upgrade planning, database migration, patching, integration, and operational readiness.
Assess infrastructure, database, security, identity, authentication, certificates, service accounts, network, integration, and application dependencies.
Confirm Microsoft supportability requirements, supported platform versions, prerequisite software, required patch levels, licensing considerations, and target-state configuration decisions.
Validate the transition from the current Dynamics and SharePoint client-to-server integration to the required server-to-server integration model.
Document and validate migration sequencing, outage planning, staffing coordination, test cycles, production cutover, rollback, and post-implementation stabilization planning.
Identify technical risks, unsupported configurations, architecture gaps, delivery constraints, and remediation recommendations, and escalate decisions requiring leadership direction.
Provide clear technical briefings, status updates, recommendations, and decision materials to project sponsors, IT leadership, governance bodies, and stakeholders.
Challenge assumptions and vendor recommendations where required and provide independent technical assurance throughout the upgrade.

Required Skills & Experience

Demonstrated experience leading complex IT projects, including new implementations, upgrades, migrations, and modernization initiatives, from both technical and overall delivery perspectives.
Proven experience creating and managing project artifacts such as project plans, schedules, work breakdown structures, dependency maps, risk and issue logs, decision logs, and implementation plans.
Proven experience leading multidisciplinary technical teams across development, infrastructure, database, security, testing, operations, and vendor workstreams.
Proven experience creating technical project artifacts, including upgrade approaches, environment strategies, architecture designs, RICE inventories, migration plans, release plans, cutover plans, rollback plans, and readiness assessments.
Deep hands-on experience with Microsoft Dynamics CRM, including implementation, development, customization, administration, configuration, troubleshooting, integration, and upgrades.
Direct experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement 9.x On-Premises.
Deep hands-on experience with SharePoint On-Premises, including SharePoint 2013, SharePoint 2016, and SharePoint Subscription Edition.
Experience delivering on-premises to on-premises Microsoft platform upgrades without relying on a cloud migration as the target solution.
Strong technical knowledge of SQL Server, SSRS, Windows Server, Active Directory, IIS, certificates, service accounts, authentication, networking, backup, recovery, and high availability.
Experience with Dynamics CRM and SharePoint integration, including server-to-server authentication and the modernization of legacy integration models.
Experience planning and leading environment builds, data and database migrations, system testing, performance validation, production cutovers, rollback, and stabilization.
Strong leadership, facilitation, problem-solving, risk management, documentation, and executive communication skills.

Key Deliverables

Validated technical upgrade strategy and implementation roadmap.
Integrated project plan and schedule with milestones, dependencies, resource needs, and decision points.
Current-state and target-state architecture documentation and supportability matrix.
Upgrade approach, environment strategy, and RICE inventory and assessment.
Dynamics CRM and SharePoint integration migration design.
Technical risk register, decision log, readiness assessment, and remediation plan.
Detailed migration, testing, cutover, outage, rollback, and stabilization plans.
Recommendations and architecture review materials.

Preferred Experience

Direct experience leading Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises upgrades.
Direct experience leading SharePoint 2013 to SharePoint Subscription Edition upgrades through supported intermediate stages.
Experience modernizing SQL Server, SSRS, Windows Server, and Dynamics-SharePoint integrations supporting complex enterprise applications.
Experience working in public-sector, justice, healthcare, or other highly regulated environments.
Relevant Microsoft certifications in Dynamics, SharePoint, infrastructure, security, or solution architecture.

Education

University degree in Information Technology, Computer Science, Engineering, or a related discipline, or an equivalent combination of education and directly relevant experience.

Success Measures

The on-premises target architecture, versions, prerequisites, patch levels, integrations, and licensing considerations are validated and documented.
Technical and delivery plans are complete, sequenced, risk-informed, and ready for execution.
Cross-functional teams and vendors have clear responsibilities, dependencies, milestones, and decision points.
Cutover, outage, staffing, rollback, and stabilization requirements are confirmed before production implementation.
Legal Aid Ontario (LAO) receives independent technical assurance that the proposed CIMS upgrade is supportable, achievable, and operationally ready.

Equity Statement

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness, and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodation is available under the Ontario Human Rights Code.

Additional Information & Work Arrangement

This is estimated to be a one-year contract, in 3-month incremental extensions due to internal operational interim processes.
The resource will be required to work on-site at least two (2) days per week at Legal Aid Ontario's Provincial Head Office in Toronto, Ontario.
Work Location: 20 Dundas Street West, Suite 730, Toronto, Ontario, Canada.
Hybrid Arrangement: 2 days onsite and 3 days remote, subject to the Hiring Manager's discretion.
Public Sector Experience: Not Required.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Monday, November 16, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
Skills Matrix and References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

Apply Online: Please apply through our SMSS career website.

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Note

The documents required for submission include an updated Resume in Word format, Expected Hourly Rate, and Qualification Matrix.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead the technical architecture and delivery oversight for the on-premises Dynamics CRM and SharePoint modernization, validating upgrade paths, integrations, infrastructure, and supportability. Coordinate multidisciplinary teams and vendors, produce project and technical plans, manage risks, and prepare migration, testing, cutover, rollback, and stabilization activities.

Requirements

Requires at least five years of experience leading complex IT implementations, upgrades, and migrations, creating project and technical artifacts, and coordinating multidisciplinary technical teams. Candidates need deep hands-on Dynamics CRM and SharePoint On-Premises expertise, including the specified version upgrades, plus strong knowledge of SQL Server, SSRS, Windows Server, infrastructure, security, and integrations.

Skills

Microsoft Dynamics CRM
SharePoint On-Premises
Solution Architecture
IT Project Delivery
Platform Upgrades And Migrations
SQL Server
SSRS
Windows Server
Dynamics-SharePoint Integration
Technical Documentation
Technical Team Leadership
Migration And Cutover Planning
Risk Management
Active Directory And Authentication
Infrastructure Modernization

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics CRM
Dynamics CRM 2016
SharePoint 2013
SharePoint 2016
SharePoint Subscription Edition
SQL Server
SSRS
Windows Server
Active Directory
IIS
Server-To-Server Authentication
On-Premises Modernization
Enterprise Application Architecture
RICE Inventory
Environment Strategy
Database Migration
Integration Modernization
Technical Project Planning
Risk And Issue Management
System Testing
Performance Validation
Production Cutover
Rollback Planning
High Availability
Certificates And Service Accounts
Security And Identity
Vendor Coordination
Technical Readiness Assessment
Public Sector

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