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Added 32 mins ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery…
Added 1 hour ago
BI
Project Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
As a Project Manager on our unannounced project, you will contribute to the effective management of the various planning and execution phases of a project, as well as team management, while…
Added 1 hour ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time
Are you an experienced engineering project manager ready to lead complex projects and make a tangible impact across industrial sectors? This full-time opportunity offers the chance to…
Added 1 hour ago
S
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
…of the Provincial Health Services Authority, report Program Manager for the Neonatal Follow Up Program (NFUP). Psychologists work collaboratively with interdisciplinary teams supporting…
Added 2 hours ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
Work closely with operations, sales and field teams to ensure successful project execution and client delivery.
Added 3 hours ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 3 hours ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
…St. John's (NL) that provides fit-for-purpose engineering and project delivery solutions, specializing in the mining, utility, and heavy industrial…
Added 4 hours ago
AA
Manager Qualité Opérations
Airbus Aircraft
Montreal, QC
- Full-time
Notre site Airbus Atlantique basé à Mirabel recherche son futur : Manager Qualité.
Added 4 hours ago
TT
Project Manager
T-Lane Transportation
AB · Edmonton, AB
- Full-time
WE ARE HIRING! We are seeking an experienced Project Manager to join our Edmonton team.
Added 4 hours ago
V
IT Service Delivery Manager
Vanderlande
Vancouver, BC
- Full-time
As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include…
Added 4 hours ago
V
IT Service Delivery Manager
Vanderlande
Vancouver, BC
- Full-time
As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include…
Added 4 hours ago
M
Chef de projet informatique/IT Project Manager
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Project Manager to lead complex technology initiatives that deliver measurable business value. This role is responsible for project planning, budget oversight,…
Added 4 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 4 hours ago
K
Manager, National CPA Program (12 months secondment)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 4 hours ago
GW
Senior Manager, Trademark Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Trademark Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership…
Added 4 hours ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Patent Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership role…
Added 5 hours ago
Z
Technical Architect- Presales (Custom Software)
Zazz
Canada
- Full-time
Own selected client accounts. Be the main client contact for a portfolio of accounts, working alongside Project Managers on scope, risks, and delivery. You are the client's partner, not the…
Added 5 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 5 hours ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 5 hours ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
…Working with the Enterprise Systems Associate Director and Manager, functional owners, functional leads, project leaders/managers, and technical specialists, the Architect translates…

S M Software Solutions Inc

RQ11309 – Solutions Designer – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11309

We are seeking a Senior Solutions Designer with extensive experience designing and implementing solutions using Oracle Siebel CRM or Adobe Experience Manager (AEM). The ideal candidate will have strong expertise in business and functional requirements analysis, functional design documentation, application flows, business architecture artefacts, user experience design, accessibility standards, wireframing, prototyping, and quality assurance. The successful candidate will collaborate with business stakeholders and technical teams to design scalable, secure, accessible, and business-aligned technology solutions while ensuring compliance with applicable Ontario Public Service (OPS) standards, policies, and best practices.

Role Snapshot

Job Title: RQ11309 – Solutions Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: July 20, 2026
Estimated End Date: March 31, 2027
Business Days: 35.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
Security Level: No Clearance Required

Must Have

At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies.
Experience developing business design documents and functional and non-functional requirements.
Experience developing high-level application flows to support business requirements.
Experience developing functional design documents.
7+ years of experience in Siebel and Adobe AEM solution implementation.
Demonstrated experience creating and updating business architecture artefacts.

Nice to Have

Experience with the Public Sector Transfer Payment (Grant) Model would be an asset.
Experience ensuring that corporate Quality Assurance (QA) standards are followed and maintained would be an asset.

Description

Responsibilities

Undertake the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices, and cost models to meet client application business requirements and project/initiative deliverables.

General Skills

Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies.
Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure policies, procedures and direction, cost models, and procurement processes.
Ability to gather client business requirements, corporate I&IT information mandates, client information technology strategic plans, environment requirements, and standards.
Ability to participate in the development of solutions and provide advice on short- and long-term solution service development activities.
Knowledge of leading-edge technology design criteria, security and recovery procedures, and preparation of technical specifications for installation, testing, and performance of integrated, multi-service systems; ability to assess the performance and capacity of existing systems, recommend performance improvements, and develop technical documentation.
Experience planning, migrating, implementing, and sustaining large, complex system development projects.
Knowledge of technology developments, trends, and new products to evaluate their application to clients' short- and long-term technology requirements.
Basic knowledge of project management methodology, such as PMBOK, analytical tools, and processes.
Conceptual and analytical skills to assess and evaluate client needs and conduct cost-benefit analyses for new technology requirements in planning and designing solutions.
Experience designing and developing large, complex, highly available, mission-critical server applications.
Experience evaluating systems to assess conditions, technical performance, and the capacity of existing systems, and determining the need and feasibility of expansion, renovation, or replacement.
Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills; and teamwork skills.
A team player with a track record of meeting deadlines.

Experience And Skill Set Requirements

Technical Solution and Development Skills - 40%
At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies.
Experience developing business design documents and functional and non-functional requirements.
Experience developing high-level application flows to support business requirements.
Experience developing functional design documents.
Experience creating detailed process flows and developing high-level screen designs that map process steps to actual views in software solutions.
Experience with solutions and designs incorporating user experience and accessibility standards, including WCAG/AODA.
Experience conducting user research and usability testing.
Experience developing user personas and user journey maps.
Experience analysing user feedback and designing solutions to address user issues and pain points.
Experience creating wireframes and high-fidelity mock-ups using UI prototyping software such as Figma or Adobe XD.
Experience researching and applying industry best practices.
Demonstrated experience developing business and system use cases and identifying and documenting business rules.
Demonstrated experience creating business requirement documents and performing the associated analytical processes.
Demonstrated experience identifying risks and providing solutions.
Demonstrated experience creating quality assurance plans and writing test cases.
Experience working on Oracle Policy Automation (OPA)/Oracle Intelligent Advisor (OIA) is a strong asset.
Technology Skills - 35%
Demonstrated experience with change management methodologies.
7+ years of experience in Siebel and Adobe AEM solution implementation.
Demonstrated experience documenting test strategies, scenarios, and plans for User Acceptance Testing (UAT).
Demonstrated experience creating and updating business architecture artefacts.
Demonstrated experience with Rational Unified Process (RUP).
Experience developing application view visibility and CRUD (Create, Read, Update, Delete) matrices.
Experience developing application screen mock-ups and screen flows, and translating screen designs and workflows into wireframes and/or prototypes.
Soft Skills - 20%
Strong written and verbal communication skills.
Ability to develop and present new ideas and conceptualize new approaches and solutions.
Excellent interpersonal relations and demonstrated ability to work effectively with others in teams.
Demonstrated ability to work effectively with functional and technical teams.
Demonstrated ability to participate in a large team and work closely with other individual team members.
Proven analytical skills and systematic problem-solving abilities.
Strong ability to work under pressure, manage aggressive timelines, and adapt to change.
Demonstrated ability to work well and communicate effectively with clients, bridging client business requirements and technical teams.
Public Sector Experience - 5%
Experience with the Public Sector Transfer Payment (Grant) Model would be an asset.
Experience ensuring that corporate QA standards are followed and maintained would be an asset.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Thursday, October 29, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

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Additional Information

This position is listed as Onsite. The resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Design scalable, secure, accessible technology solutions that meet business requirements and comply with Ontario Public Service standards, policies, and best practices. Collaborate with business stakeholders and technical teams to develop requirements, application flows, functional designs, user experience artefacts, and quality assurance documentation.

Requirements

Requires at least seven years of experience designing and implementing solutions with Oracle Siebel CRM or Adobe Experience Manager, along with experience producing business and functional design documents, requirements, application flows, and business architecture artefacts. Candidates should also bring experience with accessibility and UX practices, testing and QA, change management, and effective collaboration across business and technical teams.

Skills

Oracle Siebel CRM
Adobe Experience Manager
Business Requirements Analysis
Application Flow Design
Business Architecture
User Experience Design
Accessibility Standards
Wireframing and Prototyping
Quality Assurance
User Research and Usability Testing
Change Management
User Acceptance Testing
Rational Unified Process
Stakeholder Communication
Solution Design

Visa sponsorship

Not detected in the job text

Keywords

Oracle Siebel CRM
Adobe Experience Manager
Oracle Policy Automation
Oracle Intelligent Advisor
Business Requirements
Functional Requirements
Non-Functional Requirements
Functional Design
Application Flows
Business Architecture
User Experience
WCAG
AODA
User Research
Usability Testing
User Personas
User Journey Maps
Figma
Adobe XD
Quality Assurance
User Acceptance Testing
Change Management
Rational Unified Process
CRUD Matrices
PMBOK
Accessibility
Wireframes
Prototyping
Cost-Benefit Analysis

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