Internship jobs in Canada (11,841 jobs)

Explore internship jobs across Canada. Choose a location and read the full job details.

11,841 listings · 1,693 employers Counted Nov 11, 2026. How we count

About these jobs

Employers hiring include S M Software Solutions Inc (775 listings), Interior Health Authority (570 listings), Stevenson Memorial Hospital (441 listings).

Common roles: Registered nurse, Software developer, Warehouse worker.

567 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	23.00	405
CAD / year	50,000.00	115
CAD / month	4,117.00	33

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 1% remote, 17% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Internship jobs in Canada

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S M Software Solutions Inc
Toronto, ON
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RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
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RQ11544 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
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RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days in Office and 2 Days Remote per Week · Hours: 7.25 hours per day, 5 days per week, as stated in the role details
Added 26 days ago
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GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
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GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Added 26 days ago
SM
RQ11331 – Application Support Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Work Arrangement: This position requires the consultant to work from the office location 5 days per week
Added 26 days ago
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RQ11544 – UX Designer – Senior
S M Software Solutions Inc
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Added 26 days ago
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S M Software Solutions Inc
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Added 26 days ago
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S M Software Solutions Inc
Toronto, ON
- Internship
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Added 26 days ago
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RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week

S M Software Solutions Inc

RQ11331 – Application Support Specialist – Intermediate

Toronto, ON, Canada

Internship

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11331

We are seeking an experienced Application Support Specialist – Intermediate to provide technical and customer support for digital systems and websites. The ideal candidate will have experience in help desk operations, end-user support, ticket management, troubleshooting, and application support, with advanced verbal and written communication skills in both English and French. The successful candidate will assist users in resolving technical issues, coordinate with technical teams, maintain support documentation, and ensure timely and effective resolution of inquiries in a professional service environment.

Role Snapshot

Job Title: RQ11331 – Application Support Specialist – Intermediate
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 1, 2026
Estimated End Date: May 10, 2027
Business Days: 277.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Demonstrated prior experience in a help desk role, supporting end users in resolving IT- or website-related issues in both English and French, through telephone support and written correspondence, such as email.
Demonstrated experience working with Interactive Voice Response (IVR) software and digital tools to track inquiries.
Demonstrated experience providing support for a digital system or website.
Experience dealing with IT-related issues, reporting issues to technical teams to help resolve more complex application issues, and communicating findings to non-technical users.
Advanced verbal and written communication skills in both English and French for bilingual agents.
Excellent analytical, problem-solving, and decision-making skills.

Nice to Have

Experience and understanding of the public sector and the government's role in providing services to the public.

Description

Responsibilities

Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, devices, applications, and software.
Provides technical support to teams within the organization and to external clients when required.
Assists with systems integrations.
Manages the ticketed query system and ensures a comprehensive database of queries and resolutions is kept up to date.
Maintains and updates technical documents and procedures.
Identifies and resolves technical issues.
Manages coordination at a local and international level where required.
Delivers regular and customized training to teams within the business.
Prepares maintenance plans and upgrade schedules for the organization's systems.
Develops reports for teams across the business.

General Skills

Experience providing expertise and technical knowledge about a specified application or suite of applications.
Experience responding to queries and resolving issues with specified software applications, escalating or closing tickets as necessary.
Experience training end users on a variety of applications and creating documentation when necessary.
Experience responding to end-user requests by troubleshooting issues or questions regarding managed applications.
A team player with a track record of meeting deadlines, managing competing priorities, and demonstrating client relationship management experience.
Intimate knowledge of an organization's computing systems.
Ability to explain complex ideas to people with limited IT and systems knowledge.
Exceptional verbal and written communication skills.
Strong listening ability and patience.
Extraordinary customer service and relationship management experience.
Critical-thinking skills.

Experience And Skill Set Requirements

Core Skills - 50%
Demonstrated experience in knowing how to find answers to inquiries.
Demonstrated experience referring users to alternate channels, such as escalation to technical partners or referrals to program areas.
Ability to manage competing priorities.
Advanced organizational skills to ensure all inquiries are properly responded to and logged.
Communication Skills - 45%
Advanced verbal and written communication skills in both English and French.
Demonstrated experience communicating with non-technical end users in a help desk support capacity.
Ability to convey concise and direct communication to end users to troubleshoot issues.
Excellent analytical, problem-solving, and decision-making skills.
Demonstrated ability to remain calm and professional under stressful situations.
Ability to actively listen and empathize with users to defuse tension and find collaborative solutions.
Ability to escalate challenging user situations to the appropriate level.
Public Sector Experience - 5%
Experience and understanding of the public sector and the government's role in providing services to the public.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 16, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

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Additional Information

Work Arrangement: This position requires the consultant to work from the office location 5 days per week.

Onsite Requirement: 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide technical and customer support for digital systems and websites, troubleshoot user issues, and escalate complex application problems to technical teams. Manage and document support tickets, maintain technical procedures, train users, and communicate resolutions clearly to technical and non-technical audiences.

Requirements

Candidates must have help desk and application or website support experience, including assisting end users by telephone and written correspondence in both English and French. They should be skilled in IVR and inquiry-tracking tools, issue escalation, prioritization, customer communication, and problem-solving; public-sector experience is an asset.

Skills

Help Desk Support
End-User Support
Application Support
Ticket Management
Troubleshooting
Bilingual Communication
English
French
Interactive Voice Response (IVR)
Customer Service
Technical Issue Escalation
Problem-Solving
Analytical Skills
Active Listening
User Training
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
End-User Support
Application Support
Digital Systems
Websites
Ticket Management
Interactive Voice Response (IVR)
Inquiry Tracking
Troubleshooting
Technical Issue Escalation
Telephone Support
Written Correspondence
Customer Service
English
French
User Training
Technical Documentation
Systems Integration
Maintenance Planning
Upgrade Scheduling
Public Sector
Problem-Solving
Decision-Making

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Work requirements

Internship jobs in Canada