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Added 19 mins ago
MO
Enterprise Account Executive
MSP OPERATIONAL CORP
Vancouver, BC · Victoria, BC
- $175,000 to $300,000 CAD / year
- Full-time
As we continue to grow, we are looking for an Enterprise Account Executive to join our MSP Corp team.
Added 2 hours ago
AS
Sr. IT Support Engineer
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- Full-time
As a Senior Network Operations Center Engineer, you will play a pivotal role in leading the design and maintenance of our intricate system environment, catering to both internal operations…
Added 3 hours ago
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Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
A career as a Salesforce Application Architect within the commercial CRM team at National Bank means serving as an expert in designing Salesforce solutions and artificial intelligence. You…
Added 5 hours ago
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Senior Solution Architect
Manulife
Toronto, ON
- Full-time
Proven experience as a Solution Architect with strong exposure to digital transformation.
Added 7 hours ago
ML
Business Solutions Architect - up to 2 positions
Manitoba Liquor and Lotteries
Winnipeg, MB
- $99,923.2 to $134,950.4 CAD / year
- Full-time
- On-site
…Reporting to the Manager, Product Area, the Business Solutions Architect is responsible for cross-functional collaboration within assigned Product Teams and with all levels of the…
Added 9 hours ago
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- Full-time
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 10 hours ago
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Senior Project Manager
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- Full-time
Enterprise Data Governance Framework Design Deep understanding of how to architect implement and scale a governance framework from scratch
Added 11 hours ago
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RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
We are seeking an experienced Solution Architect to support the Province of New Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application…
Added 11 hours ago
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RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 11 hours ago
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Senior Agentforce Architect
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- Full-time
Role Description The Senior Agentforce Architect is a full-time, on-site role based in Vancouver, BC, responsible for leading the design and implementation of Agentforce and AI agent…
Added 14 hours ago
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Senior Software Developer
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Reporting to the Coordinator of Data & Applications, the Senior Software Developer leads the conception and development of complicated and more in-depth software solutions that harmonize…
Added 18 hours ago
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- Contract
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Added 18 hours ago
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Head of Data Systems (Google Stack)
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…and motivating members of the Data Systems team - including Senior Technical Leads. Directly or indirectly responsible for…
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- Full-time
The Senior Cloud DevOps Engineer will design and implement enterprise-scale cloud infrastructure, drive automation strategies, and mentor engineering teams while architecting…
Added 18 hours ago
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Lead Full Stack Developer
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- Full-time
…collaborate, and influence engineering and business team members and senior management across many projects and departmental…
Added 18 hours ago
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Senior Cloud DevOps Engineer
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Brampton, ON
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The Senior Cloud DevOps Engineer will design and implement enterprise-scale cloud infrastructure, drive automation strategies, and mentor engineering teams while architecting…
Added 18 hours ago
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AI Principal Architect
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- Full-time
…shapes how the world's markets operate. As an AI Principal Architect, you'll provide strategic technical leadership across enterprise architecture, intelligent automation, and AI-enabled…
Added 20 hours ago
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Senior Data Engineer - Temporary
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- Full-time
As a Senior Data Engineer, you will lead the design and implementation of complex data architectures that drive critical business decisions across the organization. You'll architect…
Added 20 hours ago
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Director, SAP APFA Platform Lead
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- Full-time
Own the technical setup of the SAP platform, ensuring it is aligned with enterprise design and scalable for future rollouts. Oversee and guide any custom development, extensions, or…
Added 20 hours ago
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AI Architect / Toronto, ON (Hybrid) - FTE
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Python Software Engineer
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Added 21 hours ago
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Senior Microsoft Dynamics CRM Developer
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Added 21 hours ago
Technical Architect Contracts (Computer Services Officer 4)
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Added 21 hours ago
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The Senior System Architect is the senior technical authority responsible for the architecture, governance, integration, security, resilience, and lifecycle management of the company’s…

S M Software Solutions Inc

RQ11475 - Software Developer - CRM - Senior

Toronto, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11475

We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution architecture and integration capabilities, and the ability to lead Agile development teams while delivering scalable and secure Dynamics 365 Customer Service and Case Management solutions.

Role Snapshot

Job Title: RQ11475 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 273.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Must have prior "Lead" experience as a MS Dynamics Developer.
Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design.
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies.
Working knowledge of both low code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice Have

Prior OPS/Public sector experience.

Description

Responsibilities

Technical Leadership

Provide technical leadership, guidance, and mentorship to developers and technical team members.
Lead by example as a hands-on contributor while enabling team success and delivery excellence.
Perform code reviews and establish development standards, security controls, and best practices.
Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
Coach and mentor developers, supporting their technical and professional growth.
Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
Define technical roadmaps, integration patterns, and solution deployment strategies.
Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
Design and implement APIs and integrations with internal and external enterprise systems.
Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

Design and implement integrations using Azure services and enterprise integration patterns.
Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

Lead CI/CD implementation using Azure DevOps and GitHub.
Establish automated deployment and testing practices.
Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
Promote continuous learning, innovation, collaboration, and knowledge sharing.
Stay current with Microsoft technology roadmaps and emerging industry trends.

Experience

Required Qualifications

Minimum 7 years of software development experience, including enterprise application delivery.
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Experience leading cross-functional Agile delivery teams.
Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated Hands-on Experience With

Microsoft Dynamics 365
Microsoft Power Platform

Power Apps
Power Automate
Power Pages

Microsoft Dataverse

Data Modelling
Security Framework
Business Rules
Data Integration

Development Technologies

.NET / C#
REST APIs and Web Services
JavaScript / TypeScript
Azure DevOps
GitHub
Visual Studio
SQL Server
Enterprise integration and middleware technologies

Architecture & Integration

Experience designing and implementing complex integrations across multiple business systems.
Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
Experience creating high-level and detailed solution designs.
Deep understanding of software engineering principles and design patterns.

Experience And Skill Set Requirements

Core Skills & Experience - 30%

Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture - 35%

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:

Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage

Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration - 20%

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery - 15%

Demonstrated ability to analyse complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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5 Days Onsite

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead and mentor developers while architecting and delivering secure, scalable Dynamics 365 Customer Service and case management solutions using Dataverse, Power Platform, and Azure. Coordinate Agile delivery, integrations, CI/CD, quality practices, deployments, and production support while collaborating with business and technical stakeholders.

Requirements

Requires at least seven years of software development and enterprise application delivery, five years implementing Dynamics 365 and Power Platform solutions, and three years in a technical or solution leadership role. Candidates should have hands-on expertise in Dataverse, Azure, .NET/C#, APIs, integrations, DevOps, and Agile delivery, with experience leading cross-functional teams; public-sector experience is an asset.

Skills

Microsoft Dynamics 365
Power Platform
Microsoft Dataverse
Azure
Technical Leadership
Solution Architecture
Dynamics 365 Customer Service
Case Management
C#/.NET
JavaScript/TypeScript
REST APIs
Azure DevOps
CI/CD Pipelines
Agile/Scrum
Enterprise Integration
Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Power Platform
Power Apps
Power Automate
Power Pages
Microsoft Dataverse
Azure Functions
Azure Logic Apps
Azure API Management
Azure App Services
Azure Key Vault
Azure Storage
Azure DevOps
GitHub
CI/CD
C#
.NET Core
Entity Framework
JavaScript
TypeScript
REST APIs
SQL Server
Customer Service Workspace
Case Management
Enterprise Integration
Agile/Scrum
Technical Leadership
Solution Architecture
Permit Lifecycle Management
Microsoft Copilot

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