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Added 14 mins ago
A
Lead Product Manager, Website & Digital Retail
AutoTrader.ca
Toronto, ON
- Full-time
…expectations, providing feedback, and managing performance. You can lead complex cross-functional initiatives, make clear trade-offs, and communicate effectively with senior leaders and…
Added 14 mins ago
CE
Program & Team Leader – Power Systems (HV/MV) Utility Engineering (with Renewable integration)
Colm Engineering Ltd
Vaughan, ON
- Full-time
Colm Engineering is seeking an experienced MV/HV & Substation Engineering Program & Team Leader to lead and scale our portfolio of medium-voltage (MV), high-voltage (HV), substation,…
Added 16 mins ago
K
Head of CRO
KittySpout
Remote, Canada
- $4,000 to $6,000 USD / month
- Full-time
- Remote
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and…
Added 16 mins ago
K
Conversion Rate Optimization Manager - Shopify DTC
KittySpout
Remote, Canada
- $4,000 to $6,000 USD / month
- Full-time
- Remote
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and…
Added 16 mins ago
K
CRO Specialist - Funnels & Upsells
KittySpout
Remote, Canada
- $4,000 to $6,000 USD / month
- Full-time
- Remote
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and…
Added 16 mins ago
K
Growth / Experimentation Lead - DTC eCommerce
KittySpout
Remote, Canada
- $4,000 to $6,000 USD / month
- Full-time
- Remote
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and…
Added 29 mins ago
A
Gestionnaire Contrôle de projets/Project Controls Manager
AFRY
Montreal, QC
- Full-time
…organization is seeking a hands-on Project Controls Manager to lead and develop a project controls team across complex, multidisciplinary engineering and consulting projects. Core markets…
Added 29 mins ago
A
Vice President, EC6 Product Development
AtkinsRéalis
Mississauga, ON
- Full-time
The Vice President is responsible for building and nurturing a high‑performance, multidisciplinary team with deep technical expertise, while fostering a culture of rigor, innovation, and…
Added 29 mins ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Toronto, ON
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 29 mins ago
II
Salesforce Solutions Architect
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
- Full-time
…that align with Intellicloudware's business objectives. This senior-level position requires strong technical expertise and experience in designing large-scale Salesforce applications and…
Added 29 mins ago
SI
Quantum Algorithm Research Scientist
SuperQubit Inc.
Markham, ON
- Full-time
This is a senior technical role intended for someone who has completed both a PhD and (ideally) a postdoctoral appointment, or who has equivalent industrial research experience.
Added 29 mins ago
NT
Head of Support
NASCENT Technology, LLC
Canada
- Full-time
Reporting to the Managing Director, the Support Manager/Head of Support will lead Nascent’s customer support operations, ensuring every customer interaction is consistent, high-quality, and…
Added 29 mins ago
G
MEP Project Manager
GagaMuller
Vancouver, BC
- Full-time
Ensure MEP scope remains aligned with client operational requirements, technical standards, design intent, and project objectives.
Added 29 mins ago
MC
IT Business Applications Lead
MatchBox Consulting Group
Richmond, BC
- Full-time
You’ll lead a small team, providing technical guidance, reviewing code, and supporting professional growth. Managing workloads, participating in hiring, and conducting performance reviews…
Added 29 mins ago
J
Data Center Operations Director
Jobgether
Canada
- Full-time
This is a senior leadership opportunity for an experienced data center professional to oversee large-scale infrastructure deployments and operational programs for hyperscale and enterprise…
Added 45 mins ago
RH
Senior Graphic Designer
Robert Half
Toronto, ON
- $85,000 to $110,000 CAD / year
- Full-time
Our client, a well-established investment management firm in the financial services industry, is seeking a Senior Graphic Designer to join their Marketing team. This opportunity is ideal…
Added 1 hour ago
I
Lead Consultant - Oracle Fusion HCM - OTL
Infosys
Toronto, ON
- Full-time
Infosys is seeking an Oracle Fusion HCM Time & Labor Techno Functional Lead to implement and support Fusion HCM OTL module for Canadian public sector clients. As an Oracle Fusion HCM OTL…
Added 1 hour ago
I
Lead Consultant - Oracle Fusion HCM Cloud - Payroll
Infosys
Toronto, ON
- Full-time
Infosys is seeking an Oracle Fusion Payroll Techno Functional Lead to implement and support Fusion HCM Payroll module for Canadian clients. As an Oracle Fusion HCM Payroll Lead, candidate…
Added 1 hour ago
I
Lead Consultant - Oracle Fusion HCM - Payroll
Infosys
Toronto, ON
- Full-time
Infosys is seeking an Oracle Fusion Payroll Techno Functional Lead to implement and support Fusion HCM Payroll module for Canadian public sector clients. As an Oracle Fusion HCM Payroll…
Added 1 hour ago
J
Senior Full-Stack Product Engineer | Node.js, AI-Native (Boosters R&D)
Jobgether
Canada
- Full-time
…engineering decisions will directly shape the product's future. As a Senior Full-Stack Product Engineer, you will take ownership of backend development, infrastructure, and high-impact…
Added 1 hour ago
I
Lead Consultant - Oracle Fusion HCM - Benefits
Infosys
Toronto, ON
- Full-time
You'll also need to lead client engagements, discussing integrations, data migrations, and reporting across relevant modules. A key part of your role is translating complex technical…
Added 1 hour ago
I
Senior Consultant - Oracle HCM Cloud Absence and Benefits
Infosys
Toronto, ON
- Full-time
Infosys is seeking an Oracle Fusion HCM Absence & Benefits Techno Functional Lead to implement and support Absence & Benefits modules for Canadian clients. As an Oracle Fusion HCM Absence &…
Added 1 hour ago
I
FS/ Product Owner with DataBricks – Senior Consultant, Business Consulting
Infosys
Toronto, ON
- Full-time
The Product Owner will lead the definition and delivery of product capabilities within the Risk and Controls domain, with a strong focus on Risk Control Self-Assessment (RCSA) and…
Added 1 hour ago
WS
Actuarial Consultant
Workplace Safety and Insurance Board (WSIB)
ON · Ontario, Canada
- Full-time
…member of the Actuarial leadership team, you'll collaborate with senior leaders including Directors and Chief Actuary, business partners, government stakeholders, auditors, and fellow…
Added 1 hour ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…

Closed listing

S M Software Solutions Inc

RQ11475 - Software Developer - CRM - Senior

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Internship
Closing date: Nov 9, 2026
Posting language: English
Posted: Oct 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11475

We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution architecture and integration capabilities, and the ability to lead Agile development teams while delivering scalable and secure Dynamics 365 Customer Service and Case Management solutions.

Role Snapshot

Job Title: RQ11475 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 273.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Must have prior "Lead" experience as a MS Dynamics Developer.
Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design.
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies.
Working knowledge of both low code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice Have

Prior OPS/Public sector experience.

Description

Responsibilities

Technical Leadership

Provide technical leadership, guidance, and mentorship to developers and technical team members.
Lead by example as a hands-on contributor while enabling team success and delivery excellence.
Perform code reviews and establish development standards, security controls, and best practices.
Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
Coach and mentor developers, supporting their technical and professional growth.
Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
Define technical roadmaps, integration patterns, and solution deployment strategies.
Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
Design and implement APIs and integrations with internal and external enterprise systems.
Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

Design and implement integrations using Azure services and enterprise integration patterns.
Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

Lead CI/CD implementation using Azure DevOps and GitHub.
Establish automated deployment and testing practices.
Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
Promote continuous learning, innovation, collaboration, and knowledge sharing.
Stay current with Microsoft technology roadmaps and emerging industry trends.

Experience

Required Qualifications

Minimum 7 years of software development experience, including enterprise application delivery.
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Experience leading cross-functional Agile delivery teams.
Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated Hands-on Experience With

Microsoft Dynamics 365
Microsoft Power Platform

Power Apps
Power Automate
Power Pages

Microsoft Dataverse

Data Modelling
Security Framework
Business Rules
Data Integration

Development Technologies

.NET / C#
REST APIs and Web Services
JavaScript / TypeScript
Azure DevOps
GitHub
Visual Studio
SQL Server
Enterprise integration and middleware technologies

Architecture & Integration

Experience designing and implementing complex integrations across multiple business systems.
Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
Experience creating high-level and detailed solution designs.
Deep understanding of software engineering principles and design patterns.

Experience And Skill Set Requirements

Core Skills & Experience - 30%

Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture - 35%

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:

Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage

Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration - 20%

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery - 15%

Demonstrated ability to analyse complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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5 Days Onsite

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Lead and mentor developers while architecting and delivering secure, scalable Dynamics 365 Customer Service and case management solutions using Dataverse, Power Platform, and Azure. Coordinate Agile delivery, integrations, CI/CD, quality practices, deployments, and production support while collaborating with business and technical stakeholders.

Requirements

Requires at least 7 years of software development and enterprise application delivery, 5 years implementing Dynamics 365 and Power Platform solutions, and 3 years in a technical lead or equivalent role. Candidates need hands-on expertise in Dynamics 365, Dataverse, Azure, .NET/C#, APIs, integrations, and DevOps, along with Agile leadership and strong communication skills.

Skills

Microsoft Dynamics 365
Power Platform
Microsoft Dataverse
Azure
Technical Leadership
Solution Architecture
Dynamics 365 Customer Service
Case Management
C#/.NET
JavaScript/TypeScript
REST APIs
Azure DevOps
CI/CD Pipelines
Agile/Scrum
Enterprise Integration
Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Power Platform
Power Apps
Power Automate
Power Pages
Microsoft Dataverse
Azure Functions
Azure Logic Apps
Azure API Management
Azure App Services
Azure Key Vault
Azure Storage
Azure DevOps
GitHub
CI/CD
C#
.NET Core
Entity Framework
JavaScript
TypeScript
REST APIs
Azure SQL
Customer Service Workspace
Case Management
Enterprise Integration
Agile/Scrum
Technical Leadership
Solution Architecture
Generative AI
Microsoft Copilot

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