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Added 30 mins ago
Technical Account Manager Associate II, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 30 mins ago
Technical Account Manager I, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 30 mins ago
C
Chief Steam Engineer
Carlisle
Crossfield, AB
- Full-time
…external). Builds trusting relationships and seeks innovative solutions for all customers. Always has the customer’s needs top of…
Added 45 mins ago
CC
Chief Steam Engineer
Carlisle Construction Materials
Crossfield, AB
- Full-time
…external). Builds trusting relationships and seeks innovative solutions for all customers. Always has the customer’s needs top of…
Added 45 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Toronto, ON
- Full-time
…This individual will serve as a technical leader supporting customer engagements from initial requirements through system deployment and sustainment. Working closely with customers, sales,…
Added 45 mins ago
RS
Operations Manager, Environmental Solutions - Canada
Republic Services
Chatham-Kent, ON · Tilbury, ON
- $101,600 to $139,700 CAD / year
- Full-time
Republic Services Environmental Solutions is seeking an experienced Operations Manager to lead our Canadian operations team. This role will oversee critical environmental services…
Added 45 mins ago
VF
Head Guard
Vivo for Healthier Generations
Calgary, AB
- Full-time
…Collaboratory and our Centre, we co-create innovative, inclusive solutions that promote lifelong wellbeing for individuals, families, and…
Added 45 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON · Kanata, ON
- Full-time
…This individual will serve as a technical leader supporting customer engagements from initial requirements through system deployment and sustainment. Working closely with customers, sales,…
Added 45 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON
- Full-time
…This individual will serve as a technical leader supporting customer engagements from initial requirements through system deployment and sustainment. Working closely with customers, sales,…
Added 1 hour ago
Senior Software Developer, Workspace Safety and Security Team, AI/ML GenAI
Google
Waterloo, ON
…computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing…
Added 1 hour ago
Software Developer III, Google Cloud Platforms, EasySaaS Deployments
Google
Waterloo, ON
…computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing…
Added 1 hour ago
Sr. Cloud Technical Account Manager - Canada, FSI Canada
Amazon
Toronto, ON
…Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of…
Added 1 hour ago
C
Plant Manager
Carlisle
Crossfield, AB
- Full-time
Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable.
Added 1 hour ago
CC
Plant Manager
Carlisle Construction Materials
Crossfield, AB
- Full-time
Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable.
Added 3 hours ago
Q
DSP Application Engineer, Principal
Qualcomm
Ottawa, ON
- Full-time
We are seeking a Principal DSP Application Engineer to drive customer adoption and deployment of next-generation DSP in the Optical Transceiver and Active Electrical Cable (AEC) solutions…
Added 5 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 6 hours ago
CI
Satellite Engineering Student
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Montreal, QC
- Internship
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 8 hours ago
SL
Engineering Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 8 hours ago
MV
Foreman
Mount Valley Foundation Services
Sherwood Park, AB
- Full-time
At Groundworks, North America’s leader in foundation solutions, our Foremen lead the installation crew from start to finish - owning safety, quality, productivity, and team performance on…
Added 9 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 12 hours ago
SS
Director of Operations, Healthcare Security - Vancouver Coastal Health
Securiguard Services Ltd.
Burnaby, BC
- Full-time
Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
Added 12 hours ago
AS
Lead, Technology Strategy & Innovation
Alquemy Search & Consulting
Toronto, ON
- Contract
We are seeking a sharp, articulate Technology Strategy & Innovation Lead to act as the strategic bridge between investment teams and technology groups. Sitting within a high-impact Customer…
Added 12 hours ago
M
Survey Assistant, Calgary
Midwest
Calgary, AB
- Full-time
…relationships with clients by providing industry-leading project solutions that are customer-centric and technology driven. Our success is defined by engaged employees, unbending safe work…
Added 13 hours ago
SM
RQ11697 – Change Management Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Lead, develop, implement, and/or provide input into the development of stakeholder assessments, stakeholder engagement strategies, and resistance management throughout the project lifecycle.

Closed listing

S M Software Solutions Inc

RQ11475 - Software Developer - CRM - Senior

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11475

We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution architecture and integration capabilities, and the ability to lead Agile development teams while delivering scalable and secure Dynamics 365 Customer Service and Case Management solutions.

Role Snapshot

Job Title: RQ11475 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 273.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Must have prior "Lead" experience as a MS Dynamics Developer.
Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design.
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies.
Working knowledge of both low code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice Have

Prior OPS/Public sector experience.

Description

Responsibilities

Technical Leadership

Provide technical leadership, guidance, and mentorship to developers and technical team members.
Lead by example as a hands-on contributor while enabling team success and delivery excellence.
Perform code reviews and establish development standards, security controls, and best practices.
Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
Coach and mentor developers, supporting their technical and professional growth.
Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
Define technical roadmaps, integration patterns, and solution deployment strategies.
Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
Design and implement APIs and integrations with internal and external enterprise systems.
Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

Design and implement integrations using Azure services and enterprise integration patterns.
Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

Lead CI/CD implementation using Azure DevOps and GitHub.
Establish automated deployment and testing practices.
Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
Promote continuous learning, innovation, collaboration, and knowledge sharing.
Stay current with Microsoft technology roadmaps and emerging industry trends.

Experience

Required Qualifications

Minimum 7 years of software development experience, including enterprise application delivery.
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Experience leading cross-functional Agile delivery teams.
Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated Hands-on Experience With

Microsoft Dynamics 365
Microsoft Power Platform

Power Apps
Power Automate
Power Pages

Microsoft Dataverse

Data Modelling
Security Framework
Business Rules
Data Integration

Development Technologies

.NET / C#
REST APIs and Web Services
JavaScript / TypeScript
Azure DevOps
GitHub
Visual Studio
SQL Server
Enterprise integration and middleware technologies

Architecture & Integration

Experience designing and implementing complex integrations across multiple business systems.
Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
Experience creating high-level and detailed solution designs.
Deep understanding of software engineering principles and design patterns.

Experience And Skill Set Requirements

Core Skills & Experience - 30%

Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture - 35%

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:

Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage

Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration - 20%

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery - 15%

Demonstrated ability to analyse complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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5 Days Onsite

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Lead and mentor developers while architecting and delivering secure, scalable Dynamics 365 Customer Service and Case Management solutions using Dataverse, Power Platform, and Azure. Coordinate Agile delivery, integrations, CI/CD, quality practices, deployments, and production support while collaborating with business and technical stakeholders.

Requirements

Requires at least seven years of software development and enterprise application delivery, five years implementing Dynamics 365 and Power Platform solutions, and three years in a technical lead or similar role. Candidates need hands-on expertise in Dynamics 365 Customer Service, Dataverse, Azure, integrations, .NET/C#, APIs, and DevOps, along with Agile leadership and strong communication skills.

Skills

Microsoft Dynamics 365
Power Platform
Microsoft Dataverse
Azure
Technical Leadership
Solution Architecture
Customer Service and Case Management
Enterprise Integration
.NET and C#
JavaScript and TypeScript
REST APIs
Azure DevOps
GitHub
CI/CD Pipelines
Agile/Scrum
Generative AI and Microsoft Copilot

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Power Platform
Power Apps
Power Automate
Power Pages
Dataverse
Azure Functions
Azure Logic Apps
Azure API Management
Azure App Services
Azure Key Vault
Azure Storage
.NET
C#
ASP.NET
.NET Core
Entity Framework
JavaScript
TypeScript
REST APIs
Azure SQL
Azure DevOps
GitHub
CI/CD
Agile/Scrum
Customer Service Workspace
Case Management
Enterprise Integration
Permit Lifecycle Management
Microsoft Copilot

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