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Added 15 mins ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- $130,000 to $150,000 CAD / year
…Canada. You will unblock critical environment work, accelerate developer velocity through faster builds and reproducible environments, and provide same-timezone incident response for…
Added 30 mins ago
X
Software Developer - Frontend (Intermediate to Senior)
Xanadu
Toronto, ON
- Full-time
As a Software Developer, you will help build out the pennylane.ai ecosystem of products. The goal of pennylane.ai is to help pioneer quantum software development as a discipline and spread…
Added 30 mins ago
X
Software Developer - Backend (Intermediate to Senior)
Xanadu
Toronto, ON
- Full-time
As a Software Developer, you will contribute to the platform and infrastructure that powers Xanadu's quantum hardware development. You will work alongside hardware architects, photonic…
Added 30 mins ago
X
Senior Software Developer - Automation Systems
Xanadu
Toronto, ON
- Full-time
As a Senior Software Developer on our AI team, you will be a hands-on individual contributor who sets the technical bar for the internal AI research platform that accelerates Xanadu's R&D.…
Added 30 mins ago
X
Director, Total Rewards
Xanadu
Toronto, ON
- Full-time
…equally comfortable discussing compensation philosophy with senior leaders, building a compensation model, or working through an individual compensation…
Added 30 mins ago
X
Senior Scientist - SNSPDs
Xanadu
Toronto, ON
- Full-time
…and enhancing the performance and scalability of our SNSPD platform. This role requires significant experience with SNSPDs (both in design and characterization), cryogenic systems, and…
Added 30 mins ago
X
Senior Low Temperature Device Engineer (SNSPDs)
Xanadu
Toronto, ON
- Full-time
In this role, you will apply your expertise in superconducting single-photon detector engineering to advance the performance and scalability of our SNSPD platform.
Added 30 mins ago
X
Senior Scientist - Precision Measurements (Optical Metrology)
Xanadu
Toronto, ON
- Full-time
As a Senior Scientist - Precision Measurements , you will contribute your expertise in precision measurements for optical detector metrology to further the performance and scalability of…
Added 30 mins ago
X
Sr. Quantum Architecture Scientist
Xanadu
Toronto, ON
- Full-time
…circuits to discrete-variable qubit quantum error correction. As a senior scientist you will also be involved in higher-level vision setting and design, as well as the management of people…
Added 30 mins ago
X
Senior Data Scientist – Decision Intelligence
Xanadu
Toronto, ON
- Full-time
As a Senior Data Scientist, you will lead the design and development of a unified decision intelligence product that fuses data from across Xanadu's R&D efforts – fabrication, device…
Added 30 mins ago
PL/SQL Developer
CMiC
Toronto, ON
…on the Construction industry. We have built a comprehensive platform for construction companies to manage their most important workflows. Our customers have their choice of a SaaS or…
Added 1 hour ago
ES
Senior Solution Architect
EPAM Systems
Toronto, ON
- Full-time
This role provides technical leadership for a leading retailer's Enterprise Product Data Transformation program. This foundational initiative is modernizing the end-to-end product data,…
Added 3 hours ago
AC
Senior Analytics Engineer
Aviva Canada
Markham, ON
- Full-time
You will play a key role in evolving our Claims Data ecosystem by delivering high‑impact data solutions, supporting engineering best practices and the modernization of our data platform.…
Added 5 hours ago
AS
AI Developer
AgileGrid Solutions
Canada
- Full-time
We're seeking a highly skilled and innovative Senior AI Developer to join our expanding team at Intact Financial. This role offers an exciting opportunity to contribute to cutting-edge AI…
Added 10 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 10 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 12 hours ago
ES
Delivery Manager / Senior Delivery Manager for Financial Services
EPAM Systems
Toronto, ON
- Full-time
We are seeking a Delivery Manager / Senior Delivery Manager to lead project delivery for our clients in the financial services sector, overseeing multiple Scrum teams and ensuring…
Added 13 hours ago
K
Senior Manager - Senior Tech Lead – AI & Technology Transformation
KPMG
Montreal, QC
- Full-time
…Microsoft 365 Copilot, Azure AI Foundry, Azure OpenAI, Power Platform, Dataverse, Microsoft Graph, connectors, and Azure…
Added 13 hours ago
K
Senior Consultant - Agentic developer
KPMG
Montreal, QC
- Full-time
We are looking for a Senior Consultant – Agentic AI and Copilot Development, who will act as a consultant, solution designer, and hands-on technical contributor to support our clients in…
Added 17 hours ago
N
Senior Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
Nutanix engineers are creating a revolutionary technology, building the software-defined data center. We’re using our love of programming and outstanding backgrounds to change the way…
Added 17 hours ago
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Senior Software Engineer (Rust)
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Added 19 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · Calgary, AB
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 19 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
Job Title: Senior Manager, Salesforce Platform Architecture & Development
Added 21 hours ago
P
Technology Strategy & Transformation, Senior Associate
PwC
Toronto, ON
- Full-time
Gather and analyse client information to develop actionable, data-driven insights and support platform and channel strategies, adapting methods to meet the needs of diverse industry sectors.
Added 21 hours ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
…products and applies AI across the whole product lifecycle. As a Senior Product Manager | Applied AI, you will own the vision, strategy, roadmap and delivery of one or more products - at…

S M Software Solutions Inc

RQ11475 - Software Developer - CRM - Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11475

We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution architecture and integration capabilities, and the ability to lead Agile development teams while delivering scalable and secure Dynamics 365 Customer Service and Case Management solutions.

Role Snapshot

Job Title: RQ11475 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 273.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Must have prior "Lead" experience as a MS Dynamics Developer.
Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design.
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies.
Working knowledge of both low code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice Have

Prior OPS/Public sector experience.

Description

Responsibilities

Technical Leadership

Provide technical leadership, guidance, and mentorship to developers and technical team members.
Lead by example as a hands-on contributor while enabling team success and delivery excellence.
Perform code reviews and establish development standards, security controls, and best practices.
Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
Coach and mentor developers, supporting their technical and professional growth.
Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
Define technical roadmaps, integration patterns, and solution deployment strategies.
Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
Design and implement APIs and integrations with internal and external enterprise systems.
Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

Design and implement integrations using Azure services and enterprise integration patterns.
Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

Lead CI/CD implementation using Azure DevOps and GitHub.
Establish automated deployment and testing practices.
Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
Promote continuous learning, innovation, collaboration, and knowledge sharing.
Stay current with Microsoft technology roadmaps and emerging industry trends.

Experience

Required Qualifications

Minimum 7 years of software development experience, including enterprise application delivery.
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Experience leading cross-functional Agile delivery teams.
Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated Hands-on Experience With

Microsoft Dynamics 365
Microsoft Power Platform

Power Apps
Power Automate
Power Pages

Microsoft Dataverse

Data Modelling
Security Framework
Business Rules
Data Integration

Development Technologies

.NET / C#
REST APIs and Web Services
JavaScript / TypeScript
Azure DevOps
GitHub
Visual Studio
SQL Server
Enterprise integration and middleware technologies

Architecture & Integration

Experience designing and implementing complex integrations across multiple business systems.
Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
Experience creating high-level and detailed solution designs.
Deep understanding of software engineering principles and design patterns.

Experience And Skill Set Requirements

Core Skills & Experience - 30%

Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture - 35%

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:

Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage

Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration - 20%

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery - 15%

Demonstrated ability to analyse complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead and mentor developers while architecting and delivering secure, scalable Dynamics 365 Customer Service and Case Management solutions using Dataverse, Power Platform, and Azure. Coordinate Agile delivery, integrations, CI/CD, quality practices, production support, and technical knowledge sharing across cross-functional teams.

Requirements

Requires at least seven years of software development and enterprise application delivery, five years implementing Dynamics 365 and Power Platform solutions, and three years in a technical or solution lead role. Candidates need hands-on expertise in Dynamics 365 Customer Service, Dataverse, Azure, .NET/C#, APIs, integrations, and DevOps, along with Agile leadership and strong communication skills.

Skills

Microsoft Dynamics 365
Power Platform
Microsoft Dataverse
Azure
Technical Leadership
Solution Architecture
Agile/Scrum
C#/.NET
JavaScript/TypeScript
REST APIs
Azure DevOps
CI/CD
Enterprise Integration
Customer Service and Case Management
Data Modeling
Generative AI

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Power Platform
Power Apps
Power Automate
Power Pages
Microsoft Dataverse
Azure Functions
Azure Logic Apps
Azure API Management
Azure App Services
Azure Key Vault
Azure Storage
C#
.NET Core
Entity Framework
JavaScript
TypeScript
REST APIs
Azure SQL
Azure DevOps
GitHub
CI/CD Pipelines
Agile/Scrum
Customer Service Workspace
Case Management
Enterprise Integration
Solution Architecture
Data Modeling
Microsoft Copilot
Generative AI

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