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Added 9 hours ago
T
Director, Data Platform Engineering
TD
Toronto, ON
- Full-time
Lead multiple engineering teams responsible for data platforms, data products, APIs, streaming services, and cloud-native applications.
Added 10 hours ago
SJ
Director Program Management
So Jobs
Toronto, ON
- Full-time
…strategic, multi-year technology programs. In this role, you will lead an established team of Technical Program Managers, oversee complex modernization and integration initiatives, and…
Added 10 hours ago
R
Senior Hardware Design Engineer
Ranovus
Ottawa, ON
- Full-time
…environmental impact, supporting the rapid growth of AI and cloud services. At Ranovus, you’ll join a collaborative, inclusive team that values learning, flexibility, and meaningful work…
Added 10 hours ago
MC
Technical Lead Data
MMC Corporate
Toronto, ON
- Other
Demonstrated ability to lead a mixed team of employees and contractors: setting expectations, managing performance, building cohesion across employment types
Added 11 hours ago
Machine Learning Engineer, Associate Director
Fitch Group
Toronto, ON
…we're establishing Toronto as our AI innovation center. As a Lead ML Engineer, you'll be a technical champion driving this transformation - building breakthrough ML systems that others will…
Added 11 hours ago
RB
Lead Data Scientist - AI
Royal Bank of Canada
Toronto, ON
- Full-time
…businesses. We are looking to hire a seasoned Data Scientist to lead our AI development efforts. The role will be responsible for applying modern AI and data science techniques to deliver…
Added 12 hours ago
SP
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
…enterprise Data Foundation engagements for Salesforce Professional Services customers. Drawing on 15+ years of deep data experience, you set the technical vision, advise…
Added 13 hours ago
Senior Software Engineer, International
Robinhood
Toronto, ON
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to…
Added 14 hours ago
TR
ERP Security & GRC Specialist
Teck Resources Limited
Toronto, ON
- Full-time
Reporting to the Lead, ERP Security, the SAP GRC & IAG Specialist is responsible for the design, implementation, administration, and continuous improvement of SAP Governance, Risk and…
Added 14 hours ago
TR
ERP Security & GRC Analyst
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
Familiarity with SAP Cloud Identity Services (IAS/IPS).
Added 15 hours ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 15 hours ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 15 hours ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 15 hours ago
S
Senior QA Automation Engineer / Lead – eCommerce Payments
Simpliigence
Canada
- Contract
Lead and coordinate the QA team, including offshore resources, and drive testing quality and release readiness
Added 15 hours ago
Director, Operations, AI Data Centre
Bell
Regina, SK
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes…
Added 15 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Contract
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account…
Added 15 hours ago
A
Service Delivery Lead Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 15 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 16 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Full-time
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account…
Added 16 hours ago
B
HVAC Chiller Crew Lead
BGIS
Vancouver, BC
- Full-time
The Chiller Crew Lead, HVAC is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services on facility…
Added 16 hours ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
Lead and develop a competent, autonomous, and accountable IT team. Establish clear objectives and performance indicators, ensure rigorous budget management, and optimize the contribution of…
Added 16 hours ago
SI
IT Architect, Infrastructure – IT/OT Integration
Saputo Inc.
Mississauga, ON
- Full-time
…design, implementation, and optimisation of enterprise network, cloud, and SaaS connectivity solutions. The role combines deep technical expertise with delivery ownership, ensuring secure,…
Added 16 hours ago
C
Senior / Principal Forward Deployed Engineering & AI Solutions Architect
CGI
Toronto, ON
- Full-time
Design secure, scalable, maintainable systems across modern applications, APIs, data services, cloud platforms and enterprise integrations; adapt architecture to client standards and…
Added 16 hours ago
SL
Lead AI Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Corporate IT is seeking an experienced Lead AI Engineer to design, develop, deploy, and support enterprise-grade Artificial Intelligence, Machine Learning, and Generative AI solutions on…
Added 16 hours ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Experience implementing large-scale cloud-based projects and services related to AI service enablement and integration – 2 years.

Closed listing

S M Software Solutions Inc

RQ11475 - Software Developer - CRM - Senior

Toronto, ON, Canada

Internship

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Internship
Closing date: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11475

We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution architecture and integration capabilities, and the ability to lead Agile development teams while delivering scalable and secure Dynamics 365 Customer Service and Case Management solutions.

Role Snapshot

Job Title: RQ11475 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 273.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Must have prior "Lead" experience as a MS Dynamics Developer.
Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design.
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies.
Working knowledge of both low code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice Have

Prior OPS/Public sector experience.

Description

Responsibilities

Technical Leadership

Provide technical leadership, guidance, and mentorship to developers and technical team members.
Lead by example as a hands-on contributor while enabling team success and delivery excellence.
Perform code reviews and establish development standards, security controls, and best practices.
Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
Coach and mentor developers, supporting their technical and professional growth.
Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
Define technical roadmaps, integration patterns, and solution deployment strategies.
Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
Design and implement APIs and integrations with internal and external enterprise systems.
Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

Design and implement integrations using Azure services and enterprise integration patterns.
Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

Lead CI/CD implementation using Azure DevOps and GitHub.
Establish automated deployment and testing practices.
Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
Promote continuous learning, innovation, collaboration, and knowledge sharing.
Stay current with Microsoft technology roadmaps and emerging industry trends.

Experience

Required Qualifications

Minimum 7 years of software development experience, including enterprise application delivery.
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Experience leading cross-functional Agile delivery teams.
Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated Hands-on Experience With

Microsoft Dynamics 365
Microsoft Power Platform

Power Apps
Power Automate
Power Pages

Microsoft Dataverse

Data Modelling
Security Framework
Business Rules
Data Integration

Development Technologies

.NET / C#
REST APIs and Web Services
JavaScript / TypeScript
Azure DevOps
GitHub
Visual Studio
SQL Server
Enterprise integration and middleware technologies

Architecture & Integration

Experience designing and implementing complex integrations across multiple business systems.
Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
Experience creating high-level and detailed solution designs.
Deep understanding of software engineering principles and design patterns.

Experience And Skill Set Requirements

Core Skills & Experience - 30%

Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture - 35%

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:

Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage

Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration - 20%

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery - 15%

Demonstrated ability to analyse complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Lead and mentor developers while architecting and delivering secure, scalable Dynamics 365 Customer Service and case management solutions using Dataverse, Power Platform, and Azure. Oversee integrations, Agile delivery, CI/CD, quality practices, production support, and technical knowledge transfer.

Requirements

Requires at least seven years of software development and enterprise application delivery, five years implementing Dynamics 365 and Power Platform solutions, and three years in a technical lead or similar role. Candidates need hands-on expertise in Dataverse, Azure, .NET/C#, APIs, integrations, and DevOps, along with experience leading Agile teams and delivering complex enterprise or public-sector solutions.

Skills

Microsoft Dynamics 365
Power Platform
Microsoft Dataverse
Azure
Technical Leadership
Solution Architecture
Dynamics 365 Customer Service
Case Management
C#/.NET
REST APIs
JavaScript/TypeScript
Azure DevOps
CI/CD
Agile/Scrum
Enterprise Integration
Generative AI

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Power Platform
Power Apps
Power Automate
Power Pages
Dataverse
Azure Functions
Azure Logic Apps
Azure API Management
Azure App Services
Azure Key Vault
Azure Storage
C#
.NET Core
ASP.NET
Entity Framework
JavaScript
TypeScript
REST APIs
Azure SQL
SQL Server
Azure DevOps
GitHub
CI/CD Pipelines
Agile/Scrum
Customer Service Workspace
Case Management
Enterprise Integration
Technical Leadership
Generative AI

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