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Added 3 mins ago
H
Senior Developer
Hays
Toronto, ON · Greater Toronto Area, Canada
- $65 to $75 CAD / hour
- Contract
We are seeking an urgent-need Senior Developer with strong Java and/or Python skills to support Single Sign-On (SSO) implementations using PingFederate for both Employee and Customer…
Added 3 mins ago
IS
Solutions Architect (Client Onboarding)
Iris Software Inc.
Toronto, ON
- Contract
Strong stakeholder management skills across Operations, Technology, and senior business leadership
Added 3 mins ago
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Staff Software Development Engineer – Linux Endpoint
BeyondTrust
Canada
- Full-time
…for the runtime enforcement layer of our Identity Security Platform. These components decide, in-kernel, whether to permit or deny each action an identity or AI agent attempts on a Linux…
Added 3 mins ago
D
Director, Product Design
Deel
Canada
- Full-time
As a Director of Product Design, you'll own the design agenda for a major area of the Deel platform, and you'll be accountable for how it connects to everything around it. You'll lead a…
Added 3 mins ago
B
Software Development Engineer macOS
BeyondTrust
Canada
- Full-time
At least 2 years’ commercial software engineering experience for the Software Development Engineer level; typically, 5 or more years, including demonstrable technical leadership, for the…
Added 3 mins ago
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Tests and Validations Specialists
EERS
Montreal, QC
- Full-time
…involved in all phases of product design. Reporting to the Senior Hardware Design Engineer, and under supervision of the EMC specialist, we expect them to perform a variety of tasks ranging…
Added 3 mins ago
AI
Senior Software Engineer- React Native
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 3 mins ago
IG
BI Modernization SME
Insight Global
Toronto, ON
- $55 to $70 CAD / hour
- Contract
- Experience supporting or leading large-scale data, analytics, reporting, or BI platform migration initiatives
Added 3 mins ago
RC
Senior AI Engineer
Realtek Consulting LLC
Toronto, ON
- Contract
- Production Platform Engineering (CI/CD, Docker, Kubernetes, Observability)
Added 3 mins ago
VC
Project Manager / Product Owner (AI)
VK CONSULTING SERVICES
Montreal, QC
- Full-time
Partner with platform engineering and Level 3 to enable automation, environment readiness and integrations (e.g. M365, Entra ID, ServiceNow, Azure OpenAI) and to track operational SLAs and…
Added 1 hour ago
W
Software Engineer or Senior Software Engineer - Data Hub
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on…
Added 1 hour ago
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Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
…and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering…
Added 1 hour ago
C
Apps Dev Tech Lead Analyst - C13 - MISSISSAUGA
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 3 hours ago
W
Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…
Added 5 hours ago
C
Lead Full Stack Developer, Vice President
Citi
Mississauga, ON
- Full-time
The Lead Full Stack Developer will join Client Technology - a business-focused engineering division within Services Markets Banking (SMB) - where you will design and deliver…
Added 5 hours ago
ES
Senior ServiceNow Architect
EPAM Systems
Canada
- Full-time
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities.…
Added 5 hours ago
SL
Python Developer
Staffingine LLC
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to design and build highly scalable, secure, and high-performance solutions within our core banking platform.
Added 5 hours ago
L
Senior Director, Raw Materials Innovation - Materials & Technology
lululemon
Vancouver, BC
- Full-time
As the senior leader for Raw Materials Innovation, you will oversee a multi-horizon innovation portfolio spanning near-term commercialization opportunities, mid-term material platform…
Added 5 hours ago
SL
Junior Python Engineer
Staffingine LLC
Toronto, ON
- Contract
We are seeking a Senior Software Engineer to design and build highly scalable, secure, and high-performance solutions within our core banking platform.
Added 5 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 5 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 5 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 5 hours ago
KI
Java Developer
KYYBA Inc
ON · Ontario, Canada
- Contract
Design, develop, test, and maintain TOP platform components under the guidance of senior engineers. Build and integrate REST APIs, backend services, data-processing functions, and…
Added 5 hours ago
M
Senior Android Developer
MapsPeople
Toronto, ON
- Full-time
…To support this journey, we are looking for an experienced Senior Android Developer who is comfortable leading technical initiatives, mentoring developers, and influencing engineering…
Added 5 hours ago
A
Data & Analytics Leader- Consulting/Managing Partner) (CDO Like ) : Toronto, ON : Hybrid
AceStack
Toronto, ON
- Full-time
Demonstrates deeper understanding of Data Engineering, including ETL/ELT, data integration, APIs, data quality, orchestration, observability, DataOps, and platform engineering.

S M Software Solutions Inc

RQ11475 - Software Developer - CRM - Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11475

We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution architecture and integration capabilities, and the ability to lead Agile development teams while delivering scalable and secure Dynamics 365 Customer Service and Case Management solutions.

Role Snapshot

Job Title: RQ11475 - Software Developer - CRM - Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 273.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Must have prior "Lead" experience as a MS Dynamics Developer.
Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design.
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies.
Working knowledge of both low code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice Have

Prior OPS/Public sector experience.

Description

Responsibilities

Technical Leadership

Provide technical leadership, guidance, and mentorship to developers and technical team members.
Lead by example as a hands-on contributor while enabling team success and delivery excellence.
Perform code reviews and establish development standards, security controls, and best practices.
Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
Coach and mentor developers, supporting their technical and professional growth.
Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
Define technical roadmaps, integration patterns, and solution deployment strategies.
Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
Design and implement APIs and integrations with internal and external enterprise systems.
Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

Design and implement integrations using Azure services and enterprise integration patterns.
Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

Lead CI/CD implementation using Azure DevOps and GitHub.
Establish automated deployment and testing practices.
Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
Promote continuous learning, innovation, collaboration, and knowledge sharing.
Stay current with Microsoft technology roadmaps and emerging industry trends.

Experience

Required Qualifications

Minimum 7 years of software development experience, including enterprise application delivery.
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Experience leading cross-functional Agile delivery teams.
Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated Hands-on Experience With

Microsoft Dynamics 365
Microsoft Power Platform

Power Apps
Power Automate
Power Pages

Microsoft Dataverse

Data Modelling
Security Framework
Business Rules
Data Integration

Development Technologies

.NET / C#
REST APIs and Web Services
JavaScript / TypeScript
Azure DevOps
GitHub
Visual Studio
SQL Server
Enterprise integration and middleware technologies

Architecture & Integration

Experience designing and implementing complex integrations across multiple business systems.
Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
Experience creating high-level and detailed solution designs.
Deep understanding of software engineering principles and design patterns.

Experience And Skill Set Requirements

Core Skills & Experience - 30%

Minimum 7 years of software development and enterprise application delivery experience.
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

Technical Skills & Architecture - 35%

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:

Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage

Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

Leadership, Communication & Collaboration - 20%

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

Problem Solving, Innovation & Delivery - 15%

Demonstrated ability to analyse complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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5 Days Onsite

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead and mentor developers while architecting and delivering secure, scalable Dynamics 365 Customer Service and case management solutions using Dataverse, Power Platform, and Azure. Coordinate Agile delivery, integrations, CI/CD, quality practices, deployments, and production support in collaboration with business and technical stakeholders.

Requirements

Requires at least 7 years of software development and enterprise application delivery, 5 years implementing Dynamics 365 and Power Platform solutions, and 3 years in a technical or solution leadership role. Candidates should have hands-on expertise in Dataverse, Azure, .NET/C#, APIs, integrations, and CI/CD, along with Agile team leadership and strong communication skills.

Skills

Microsoft Dynamics 365
Power Platform
Microsoft Dataverse
Azure
Technical Leadership
Solution Architecture
CRM and Case Management
Agile/Scrum
C# and .NET
REST APIs
JavaScript and TypeScript
Azure DevOps
CI/CD Pipelines
Enterprise Integration
Customer Service Workspace
Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Power Platform
Power Apps
Power Automate
Power Pages
Microsoft Dataverse
Azure
Azure Functions
Logic Apps
API Management
Azure App Services
Azure Key Vault
Azure Storage
C#
.NET Core
ASP.NET
Entity Framework
JavaScript
TypeScript
REST APIs
Azure SQL
SQL Server
Azure DevOps
GitHub
CI/CD
Agile/Scrum
Customer Service Workspace
Case Management
Enterprise Integration
Generative AI

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