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Added 16 mins ago
RC
Intermediate CRM Developer
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
…Intermediate CRM Developer applies modern software development, DevOps, and cloud engineering practices to configure and extend Dynamics 365, Dataverse, Power Apps, Power Automate, APIs,…
Added 1 hour ago
M
RQ00795 - Software Developer - Senior
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- Contract
The Senior Software Developer will support the Drug Formulary and Genomics team. Drug Formulary is a cancer drug and regimen resource for patients and healthcare professionals. It provides…
Added 1 hour ago
M
RQ00813 - DevOPS/Cloud Engineer - Senior
Maarut
Toronto, ON
- Contract
Senior-level experience building GitHub Actions workflows for application and infrastructure deployment, environment promotion, approvals, testing, rollback, and secure authentication to…
Added 1 hour ago
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RQ00789 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Identify, document, track, and validate defects through resolution using Azure DevOps.
Added 2 hours ago
IB
Senior Scrum Master - Agile Delivery Lead
Invisia BPO
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- Full-time
We are looking for a hands-on Senior Scrum Master / Agile Delivery Lead who can independently establish and run a disciplined sprint execution rhythm. You will help teams commit…
Added 3 hours ago
NB
Chief Solution Architect
National Bank of Canada
Montreal, QC
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Added 3 hours ago
Senior Business Systems Analyst
College of Pharmacists of British Columbia
Vancouver, BC
…in business systems analysis or a related field, including senior- or lead-level responsibilities. Certifications such as CBAP, PMI-PBA, PMP, or Lean Six Sigma are an…
Added 8 hours ago
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Manager - Stress Testing Data, Controls and Analytics
TD
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…statement projections, aggregation of results, and reporting to senior management, Board committees and regulators. The Aggregation & Control team is responsible for combining outputs from…
Added 11 hours ago
SM
RQ00793 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader – ServiceNow Release Management Consultant with extensive experience in IT Service Management (ITSM), ServiceNow platform…
Added 11 hours ago
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RQ00793 – Project Manager/Leader – Senior
S M Software Solutions Inc
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- Internship
We are seeking an experienced Senior Project Manager/Leader – ServiceNow Release Management Consultant with extensive experience in IT Service Management (ITSM), ServiceNow platform…
Added 11 hours ago
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RQ11556 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
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We are seeking a Senior Full Stack Software Developer with 10+ years of programming and development experience in Java and/or Angular. The ideal candidate will have strong expertise in…
Added 11 hours ago
LI
Full Stack Software Developer (Java/React)
Lotus IT Solutions
Toronto, ON
- Contract
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Added 11 hours ago
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RQ11775 – Software Developer – Senior
S M Software Solutions Inc
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RQ11775 – Software Developer – Senior
S M Software Solutions Inc
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Added 11 hours ago
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RQ00793 – Project Manager/Leader – Senior
S M Software Solutions Inc
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Added 11 hours ago
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RQ11775 – Software Developer – Senior
S M Software Solutions Inc
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RQ11556 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
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Added 11 hours ago
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RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 11 hours ago
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RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
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Added 11 hours ago
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RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
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We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 11 hours ago
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RQ11556 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
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S M Software Solutions Inc
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RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
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Added 11 hours ago
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RQ00789 – Systems Testing/QA Specialist – Senior
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- Full-time
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Added 11 hours ago
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S M Software Solutions Inc
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S M Software Solutions Inc

RQ11482 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 18, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11482

We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT solution delivery. The successful candidate will assess business problems and opportunities, translate business and data requirements into functional and technical specifications, facilitate Agile practices, develop business cases, and support process improvements. The role requires excellent analytical, communication, and problem-solving skills, along with experience in requirements documentation, ETL specifications, user stories, accessibility standards, and public sector project methodologies.

Role Snapshot

Job Title: RQ11482 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: October 5, 2026
Estimated End Date: March 31, 2027
Business Days: 123.00
Extension: 60.00
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Lead and conduct business analysis to assess client business problems and opportunities, documenting business requirements to determine appropriate I&IT solutions. This includes using UML to develop use cases and activity, sequence, and state diagrams to capture business process flows, workflows, and business and system functional requirements.
Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definition for IT systems under implementation.
Develop effective requirements-gathering processes, including Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
Demonstrate excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Be a tactful and flexible team player aligned with the client's project vision and direction, keeping the Client Project Manager informed of work activities, risks, and issues.
Translate business and data requirements into specifications sufficient to design appropriate technology solutions, including ETL requirement specifications that enable data sharing and data ingestion.
Demonstrate knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Have experience working with Agile methodologies.
Facilitate product backlog grooming, create epics and user stories, analyse and document complex process flows and calculations, and collaborate with and support the client in prioritizing user stories.

Description

To respond to the priorities of the Government of Ontario through the passage of Bill 5, Protect Ontario by Unleashing Our Economy Act, 2025, the resource may be partially assigned to Bill 5-related projects or initiatives on an as-needed basis.

Responsibilities

Provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interact with business stakeholders and subject matter experts to understand their requirements by gathering, documenting, and analysing business needs and requirements.
Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Lead and conduct business analysis to assess client business problems and opportunities and document business requirements in a manner that enables appropriate I&IT solutions to be determined.
Apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Lead and conduct business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develop strategies, prepare business cases and cost-benefit analyses, and conduct feasibility studies for business I&IT initiatives.
Develop effective requirements-gathering processes, including JAD sessions, interviews, mock-ups, and other techniques.
Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definition for assigned projects.
Monitor progress, resolve problems, and report regularly to I&IT management and stakeholders.
Develop performance measures and traceability matrices for business analysis evaluation and conduct follow-up activities.
Demonstrate experience developing strategies, preparing business cases, and conducting cost-benefit analyses.
Demonstrate experience conducting requirements gathering, developing documentation (including presentations and briefing notes), and conducting stakeholder engagement.
Demonstrate experience using Computer-Aided Software Engineering (CASE) tools to document conceptual requirements and project scope.
Maintain awareness of emerging I&IT trends and technologies.
Demonstrate excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Be a collaborative team player with a proven track record of meeting deadlines.

Desirable Skills/Experience

Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of business analysis methods, tools, and techniques, including business functional modelling, business event modelling, and business process mapping.
Experience with structured, object-oriented, and Agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and conducting subsequent follow-up.
Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Experience with similar Ministry of the Environment, Conservation and Parks (MECP) applications covering environmental inspections, compliance, enforcement systems, and hazardous waste management systems.
Detailed business analysis knowledge and hands-on experience related to soil management systems will be an asset.
A meticulous, self-driven professional who can manage work independently with limited supervision.
Experience developing and executing Relational Database Management System (RDBMS) SQL queries.
Experience with DevOps and Waterfall methodologies.
Ability to develop future-state lean processes, including change management.
Experience managing requirements risks.
Experience with IT software tools such as Microsoft Visio, Microsoft PowerPoint, Figma, JIRA, and Microsoft Office applications, including Teams, Outlook, Word, and Excel.

Experience And Skill Set Requirements

Technical Mandatory Skills and Experience - 70%
Lead and conduct business analysis to identify business problems, opportunities, and requirements.
Gather, analyse, document, and validate business and system functional requirements.
Conduct business, use case, conceptual data, logical data, process flow, and data flow modelling.
Develop UML use cases, activity diagrams, sequence diagrams, and state diagrams.
Facilitate JAD sessions, interviews, mock-ups, product backlog grooming, and user story development.
Translate business and data requirements into functional and technical specifications, including ETL requirements for data sharing and data ingestion.
Apply Agile methodologies and support the prioritization of epics and user stories.
Demonstrate strong stakeholder engagement, requirements documentation, analytical skills, and problem-solving capabilities.
Technical Desirable Skills and Experience - 15%
Experience with CASE tools, information retrieval packages, and business analysis tools and techniques.
Experience with SQL queries, RDBMS, DevOps, and Waterfall methodologies.
Knowledge of Information Management principles, policies, and practices.
Experience with environmental inspections, compliance, enforcement, hazardous waste management, and MECP applications.
Soil management systems experience will be an asset.
Experience with change management, future-state lean process development, and requirements risk management.
Proficiency in Microsoft Visio, PowerPoint, Figma, JIRA, Teams, Outlook, Word, and Excel.
Soft Skills and Education - 10%
Excellent analytical, problem-solving, and decision-making skills.
Strong verbal and written communication, interpersonal, and negotiation skills.
Ability to work effectively with business stakeholders, subject matter experts, project managers, and technical teams.
Strong organizational skills, flexibility, and the ability to manage multiple priorities.
Ability to work independently with limited supervision while meeting project deadlines.
Strong documentation, presentation, facilitation, and stakeholder engagement skills.
Public Sector Experience - 5%
Experience conducting business analysis within public sector environments.
Understanding of public sector project management methodologies, enterprise architecture, and governance processes.
Knowledge of OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Knowledge and understanding of AODA and related regulations and standards.
Experience supporting government initiatives, compliance requirements, and stakeholder-driven business improvements.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 21, 2026, at 8:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

The original job description states that this position is listed as Hybrid, unless otherwise instructed by the client. Under the standard hybrid arrangement, the resource is expected to work 7.25 hours per calendar day between 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday. The resource would ordinarily be required to work onsite for three days and remotely for two days at the designated OPS office location.

However, The Client Has Specifically Stated

Candidate is required to come into the office five days a week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead business analysis to assess business problems and opportunities, gather and document requirements, and translate business and data needs into functional and technical specifications. Model business processes and data, facilitate Agile activities and stakeholder engagement, and support business cases, process improvements, and delivery of I&IT solutions.

Requirements

Requires strong experience in business analysis, requirements gathering and documentation, UML and data/process modeling, stakeholder engagement, and Agile delivery, including ETL specifications and user stories. Candidates should have excellent analytical, communication, and problem-solving skills; public-sector methodology and AODA knowledge are required, while environmental systems, SQL, and related tools are desirable.

Skills

Business Analysis
Requirements Gathering
Requirements Documentation
Business Process Modeling
Data Modeling
UML
Stakeholder Engagement
Agile Methodologies
User Stories
ETL Specifications
SQL
JAD Facilitation
Accessibility Standards
Business Case Development
Change Management
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Gathering
Requirements Documentation
UML
Use Case Modeling
Activity Diagrams
Sequence Diagrams
State Diagrams
Business Process Modeling
Conceptual Data Modeling
Logical Data Modeling
Data Flow Modeling
ETL
Agile
JAD
User Stories
Product Backlog Grooming
SQL
RDBMS
CASE Tools
DevOps
Waterfall
AODA
OPS Unified Project Management Methodology
Enterprise Architecture
Microsoft Visio
Figma
JIRA
Change Management
Environmental Compliance

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