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S M Software Solutions Inc

RQ11482 – Business Analyst – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 19, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11482

We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT solution delivery. The successful candidate will assess business problems and opportunities, translate business and data requirements into functional and technical specifications, facilitate Agile practices, develop business cases, and support process improvements. The role requires excellent analytical, communication, and problem-solving skills, along with experience in requirements documentation, ETL specifications, user stories, accessibility standards, and public sector project methodologies.

Role Snapshot

Job Title: RQ11482 – Business Analyst – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: October 5, 2026
Estimated End Date: March 31, 2027
Business Days: 123.00
Extension: 60.00
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Lead and conduct business analysis to assess client business problems and opportunities, documenting business requirements to determine appropriate I&IT solutions. This includes using UML to develop use cases and activity, sequence, and state diagrams to capture business process flows, workflows, and business and system functional requirements.
Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definition for IT systems under implementation.
Develop effective requirements-gathering processes, including Joint Application Design (JAD) sessions, interviews, mock-ups, and other techniques.
Demonstrate excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Be a tactful and flexible team player aligned with the client's project vision and direction, keeping the Client Project Manager informed of work activities, risks, and issues.
Translate business and data requirements into specifications sufficient to design appropriate technology solutions, including ETL requirement specifications that enable data sharing and data ingestion.
Demonstrate knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Have experience working with Agile methodologies.
Facilitate product backlog grooming, create epics and user stories, analyse and document complex process flows and calculations, and collaborate with and support the client in prioritizing user stories.

Description

To respond to the priorities of the Government of Ontario through the passage of Bill 5, Protect Ontario by Unleashing Our Economy Act, 2025, the resource may be partially assigned to Bill 5-related projects or initiatives on an as-needed basis.

Responsibilities

Provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interact with business stakeholders and subject matter experts to understand their requirements by gathering, documenting, and analysing business needs and requirements.
Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Lead and conduct business analysis to assess client business problems and opportunities and document business requirements in a manner that enables appropriate I&IT solutions to be determined.
Apply re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Lead and conduct business analysis at varying levels of detail appropriate to the project and its phases, aligning with the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develop strategies, prepare business cases and cost-benefit analyses, and conduct feasibility studies for business I&IT initiatives.
Develop effective requirements-gathering processes, including JAD sessions, interviews, mock-ups, and other techniques.
Conduct business modelling, use case modelling, conceptual and logical data modelling, process and data flow modelling, use case surveys, business rules definition, and non-functional requirements definition for assigned projects.
Monitor progress, resolve problems, and report regularly to I&IT management and stakeholders.
Develop performance measures and traceability matrices for business analysis evaluation and conduct follow-up activities.
Demonstrate experience developing strategies, preparing business cases, and conducting cost-benefit analyses.
Demonstrate experience conducting requirements gathering, developing documentation (including presentations and briefing notes), and conducting stakeholder engagement.
Demonstrate experience using Computer-Aided Software Engineering (CASE) tools to document conceptual requirements and project scope.
Maintain awareness of emerging I&IT trends and technologies.
Demonstrate excellent analytical, problem-solving, and decision-making skills, along with strong verbal and written communication, interpersonal, and negotiation skills.
Be a collaborative team player with a proven track record of meeting deadlines.

Desirable Skills/Experience

Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of business analysis methods, tools, and techniques, including business functional modelling, business event modelling, and business process mapping.
Experience with structured, object-oriented, and Agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and conducting subsequent follow-up.
Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Experience with similar Ministry of the Environment, Conservation and Parks (MECP) applications covering environmental inspections, compliance, enforcement systems, and hazardous waste management systems.
Detailed business analysis knowledge and hands-on experience related to soil management systems will be an asset.
A meticulous, self-driven professional who can manage work independently with limited supervision.
Experience developing and executing Relational Database Management System (RDBMS) SQL queries.
Experience with DevOps and Waterfall methodologies.
Ability to develop future-state lean processes, including change management.
Experience managing requirements risks.
Experience with IT software tools such as Microsoft Visio, Microsoft PowerPoint, Figma, JIRA, and Microsoft Office applications, including Teams, Outlook, Word, and Excel.

Experience And Skill Set Requirements

Technical Mandatory Skills and Experience - 70%
Lead and conduct business analysis to identify business problems, opportunities, and requirements.
Gather, analyse, document, and validate business and system functional requirements.
Conduct business, use case, conceptual data, logical data, process flow, and data flow modelling.
Develop UML use cases, activity diagrams, sequence diagrams, and state diagrams.
Facilitate JAD sessions, interviews, mock-ups, product backlog grooming, and user story development.
Translate business and data requirements into functional and technical specifications, including ETL requirements for data sharing and data ingestion.
Apply Agile methodologies and support the prioritization of epics and user stories.
Demonstrate strong stakeholder engagement, requirements documentation, analytical skills, and problem-solving capabilities.
Technical Desirable Skills and Experience - 15%
Experience with CASE tools, information retrieval packages, and business analysis tools and techniques.
Experience with SQL queries, RDBMS, DevOps, and Waterfall methodologies.
Knowledge of Information Management principles, policies, and practices.
Experience with environmental inspections, compliance, enforcement, hazardous waste management, and MECP applications.
Soil management systems experience will be an asset.
Experience with change management, future-state lean process development, and requirements risk management.
Proficiency in Microsoft Visio, PowerPoint, Figma, JIRA, Teams, Outlook, Word, and Excel.
Soft Skills and Education - 10%
Excellent analytical, problem-solving, and decision-making skills.
Strong verbal and written communication, interpersonal, and negotiation skills.
Ability to work effectively with business stakeholders, subject matter experts, project managers, and technical teams.
Strong organizational skills, flexibility, and the ability to manage multiple priorities.
Ability to work independently with limited supervision while meeting project deadlines.
Strong documentation, presentation, facilitation, and stakeholder engagement skills.
Public Sector Experience - 5%
Experience conducting business analysis within public sector environments.
Understanding of public sector project management methodologies, enterprise architecture, and governance processes.
Knowledge of OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Knowledge and understanding of AODA and related regulations and standards.
Experience supporting government initiatives, compliance requirements, and stakeholder-driven business improvements.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Wednesday, October 21, 2026, at 8:30 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

The original job description states that this position is listed as Hybrid, unless otherwise instructed by the client. Under the standard hybrid arrangement, the resource is expected to work 7.25 hours per calendar day between 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday. The resource would ordinarily be required to work onsite for three days and remotely for two days at the designated OPS office location.

However, The Client Has Specifically Stated

Candidate is required to come into the office five days a week.

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead business analysis to assess business problems and opportunities, gather and document requirements, and translate business and data needs into functional and technical specifications, including ETL requirements. Model business processes and data, facilitate Agile activities and stakeholder engagement, and support business cases, process improvements, and project delivery.

Requirements

The role requires strong business analysis experience, including requirements gathering and validation, UML and data/process modelling, Agile backlog and user story facilitation, and stakeholder communication. Candidates should also demonstrate analytical and documentation skills, knowledge of AODA and public-sector methodologies, and the ability to work independently and meet deadlines.

Skills

Business Analysis
Requirements Gathering
Requirements Documentation
Business Process Modelling
Data Modelling
UML
Use Case Modelling
Stakeholder Engagement
Agile Methodologies
User Stories
ETL Specifications
SQL
JAD Facilitation
Accessibility Standards (AODA)
Business Case Development
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Gathering
Functional Requirements
Technical Specifications
UML
Use Cases
Activity Diagrams
Sequence Diagrams
State Diagrams
Business Process Modelling
Conceptual Data Modelling
Logical Data Modelling
Data Flow Modelling
ETL
Agile
Product Backlog Grooming
Epics
User Stories
JAD Sessions
CASE Tools
SQL
RDBMS
DevOps
Waterfall
AODA
OPS Unified Project Management Methodology
Enterprise Architecture and Gating Process
JIRA
Microsoft Visio
Figma

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