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S M Software Solutions Inc

RQ11502 – Product Manager – Senior

  • Toronto, ON, Canada

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Job details

Job type
Internship
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Experience
10+ years of integrated enterprise project management experience across business and I&IT teams.
Posting language
English
Posted

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11502

We are seeking an experienced Senior Product Manager with extensive expertise in integrated enterprise project management across business and I&IT teams, product planning, stakeholder management, financial forecasting, technology deployment, and product lifecycle execution. The ideal candidate will have a strong track record of managing multi-year, multi-million-dollar projects, defining product vision and strategy, prioritizing business requirements, managing risks and resources, and delivering technology solutions aligned with organizational objectives. Experience with Agile/Scrum methodologies, Oracle Siebel CRM, project governance, and public sector IT processes will be valuable for this role.

Role Snapshot

  • Job Title: RQ11502 – Product Manager – Senior
  • Client: Ministry of Public and Business Service Delivery and Procurement
  • Work Location: Toronto, Ontario, Canada
  • Work Arrangement: Onsite – 5 Days per Week
  • Estimated Start Date: October 26, 2026
  • Estimated End Date: March 31, 2027
  • Business Days: 135.00
  • Extension: Probable after the initial mandate
  • Hours: 7.25 hours per day
  • Security Level: No Clearance Required

Must Have

  • 10+ years of integrated enterprise project management experience across business and I&IT teams.
  • Demonstrated experience managing multi-year, multi-million-dollar budget projects.
  • Experience managing stakeholders, risks, changes, issues, timelines, scope, and resources.
  • Experience validating financial forecasts and cost assumptions, and providing ongoing reconciliation of resources and other related project expenditures.
  • Experience formulating and determining business and technical requirements, business problems, business objectives, product visions, goals, and outcomes.
  • Experience with Lean Six Sigma.
  • Experience working with stakeholders, developing roadmaps, and prioritizing projects.
  • Experience utilizing, managing, and understanding various software development methodologies, including Agile/Scrum and scalable minimum viable products.

Nice to Have

  • Experience with ServiceOntario projects.
  • Prior Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

  • Responsible for product planning and execution throughout the product lifecycle, including:
    • Gathering and prioritizing product and customer requirements.
    • Defining the product vision.
    • Ensuring that the product supports the company's overall strategy and goals.
  • Gain a deep understanding of customer experience:
    • Identify and fill product gaps.
    • Generate new ideas that grow market share.
    • Improve customer experience.
    • Drive growth.
  • Create buy-in for the product vision, both internally and with key external partners.
  • Develop product pricing and positioning strategies.
  • Translate product strategy into detailed requirements and prototypes.
  • Scope and prioritize activities based on business and customer impact.
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
  • Drive product launches, including working with the public relations team, executives, and other product management team members.
  • Evaluate promotional plans to ensure they are consistent with product line strategy and that the message is effectively conveyed.
  • Act as a product evangelist to build awareness and understanding.
  • Represent the company by visiting customers to solicit feedback on company products and services.
General Skills

  • Experience delivering Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs) with prioritized features and corresponding justification.
  • Experience working with external third parties to assess partnerships and licensing opportunities.
  • Experience running beta and pilot programs with early-stage products and samples, and becoming an expert with respect to the competition.
  • A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.

Experience And Skill Set Requirements

  • Project Management – 35%
  • Experience with Microsoft Office tools, including Visio, Project, PowerPoint, Word, Teams, and other tools that support project management, collaboration, and the development of processes and plans.
  • Experience managing project lifecycles, including assigning resources and maintaining project backlogs and in-progress/completed tasks with collaboration tools such as Jira, Trello, Microsoft Project, Kanban, Wargaming, and other related tools.
  • Experience validating financial forecasts and cost assumptions, and providing ongoing reconciliation of resources and other related project expenditures.
  • Experience formulating and determining business and technical requirements, business problems, business objectives, product visions, goals, and outcomes.
  • Demonstrated ability to direct, collaborate with, and inform policy, IT, legal, communication, and privacy teams.
  • Technical, Deployment and Project Integration Skills – 35%
  • Experience with IT project management, specifically working with Oracle Siebel CRM.
  • Experience with I&IT technology site deployment and rollout.
  • Experience leading, facilitating, and initiating large-scale technology infrastructure procurements.
  • Experience defining, planning, orchestrating, and delivering initiatives, including business, operational, and information technology deliverables as needed.
  • Experience with the underlying technologies and processes required for delivering an end-to-end electronic solution.
  • Technical knowledge of Oracle and related deployment environments to coordinate and lead activities.
  • Experience leading QA activities and processes.
  • Documentation Skills – 20%
  • Experience creating privacy, financial, communication, and IT documentation, including business cases, Privacy Impact Assessments, Threat Impact Assessments, Requests for Service, and Requests for Information.
  • Public Sector Experience – 10%
  • Experience with public sector ITIL processes, including incident management, release management, problem management, support models, and related processes.
  • Experience with OPS business processes, gating procedures, project management requirements, and business rules.
  • Knowledge of government network and desktop infrastructure procurement, implementation, and support models.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 16, 2026, at 10:00 AM EST.

Mandatory Documents

  • Updated Resume in Word format (Mandatory)
  • References (Mandatory)
  • Expected Hourly Rate (Mandatory)
  • Visa Status (Mandatory)
  • LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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More about this job

Responsibilities

Lead product planning and execution across the product lifecycle, including defining product vision, gathering and prioritizing requirements, and coordinating delivery with engineering and other teams. Manage project scope, schedules, resources, budgets, risks, technology deployment, documentation, and stakeholder engagement to deliver solutions aligned with organizational goals.

Requirements

Requires 10+ years of integrated enterprise project management across business and I&IT teams, including experience managing multi-year, multi-million-dollar projects, financial forecasts, stakeholders, risks, and resources. Candidates should have experience with Lean Six Sigma, Agile/Scrum, Oracle Siebel CRM, technology deployment, and public-sector processes; ServiceOntario or Ontario Public Service experience is an asset.

Skills

  • Enterprise Project Management
  • Product Planning
  • Stakeholder Management
  • Financial Forecasting
  • Risk Management
  • Requirements Analysis
  • Product Vision and Strategy
  • Roadmap Development
  • Agile/Scrum
  • Lean Six Sigma
  • Oracle Siebel CRM
  • Technology Deployment
  • Quality Assurance
  • ITIL Processes
  • Project Governance
  • Public Sector IT

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Technology
  • Government & Public Sector
  • Software
  • Finance & Accounting

Keywords

  • Oracle Siebel CRM
  • Microsoft Office
  • Microsoft Visio
  • Microsoft Project
  • PowerPoint
  • Microsoft Word
  • Microsoft Teams
  • Jira
  • Trello
  • Kanban
  • Agile
  • Scrum
  • Lean Six Sigma
  • ITIL
  • Product Lifecycle Management
  • Market Requirements Documents
  • Minimum Viable Products
  • Financial Forecasting
  • Project Governance
  • Technology Deployment
  • Quality Assurance
  • Privacy Impact Assessments
  • Threat Impact Assessments
  • Requests for Service
  • Requests for Information
  • Incident Management
  • Release Management
  • Problem Management
  • Public Sector IT

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