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RQ11539 – UX Designer – Senior

Toronto, ON, Canada

Internship

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The original listing is kept below for reference.

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Job details

Job type: Internship
Closing date: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11539

We are seeking a Senior UX Designer with strong experience in UX/UI design, user research, interaction design, wireframing, prototyping, usability testing, and designing digital experiences for web and mobile applications. The successful candidate will work closely with business stakeholders, developers, QA specialists, and cross-functional teams to create effective, user-friendly, accessible, and visually appealing digital experiences.

Role Snapshot

Job Title: RQ11539 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 283.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications.
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Experience with Figma, Canva, and similar tools.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Nice Have

Prior OPS/Public Sector experience.
Experience with Ontario Service Design.
Experience with UI/UX, including:

Wireframing
Surveys
Questionnaires
Consultation
Research

Description

Responsibilities

Create effective, user-friendly, and visually appealing interfaces.
Design the overall functionality of the product in order to ensure a great user experience, and iterate upon it in accordance with user-testing.
Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
Take a user-centered design approach and rapidly test and iterate the designs.
Conceive and conduct user research, interviews, and surveys, and translate them into:

Sitemaps
User flows
Customer journey maps
Wireframes
Mock-ups
Prototypes

General Skills

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience in designing online programs with emphasis in the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterating upon it in accordance with user-testing.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Experience And Skill Set Requirements

General Skills – 55%

Managing end-to-end user research from recruiting to synthesis.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience in designing online programs with emphasis in the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterating upon it in accordance with user-testing.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Communications Skills – 30%

Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
Demonstrated experience within a collaborative team working at different levels.

Desirable Skills – 10%

Knowledge of accessibility testing.
Ability to work with Ontario Design System.
Knowledge of Digital Service Standard.
Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships.
Proficient in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.

Prior Public Service/OPS Experience – 5%

Prior Public Service/OPS experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 9, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Note

5 Days Onsite

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design and iteratively improve accessible, user-friendly digital experiences for web and mobile, using research, testing, wireframes, user flows, journey maps, mock-ups, and prototypes. Collaborate with stakeholders, developers, and QA specialists, and communicate design decisions and project documentation clearly.

Requirements

Candidates should have relevant experience designing web and mobile interfaces, leading UX research and stakeholder sessions, and using design and prototyping tools such as Figma and Canva. Strong collaboration and communication skills are required; accessibility knowledge, Ontario Design System experience, and prior public-sector experience are desirable.

Skills

UX Design
UI Design
User Research
Interaction Design
Wireframing
Prototyping
Usability Testing
Figma
Canva
Accessibility Design
WCAG 2.1 AA
Stakeholder Workshops
User Interviews
Surveys
Journey Mapping
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

UX Design
UI Design
User Experience
User Interface
User Research
User Interviews
Surveys
Questionnaires
Consultation
Interaction Design
Wireframes
User Flows
Sitemaps
Customer Journey Maps
Prototyping
Mock-Ups
Usability Testing
Figma
Canva
Web Applications
Mobile Applications
Accessibility Testing
WCAG 2.1 AA
Ontario Design System
Digital Service Standard
Ontario Public Service
Cross-Functional Teams
Stakeholder Workshops
Legacy Systems
User-Centered Design

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