RQ11539 – UX Designer – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11539

We are seeking a Senior UX Designer with experience creating intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing, prototyping, usability testing, and design tools such as Figma, Canva, and similar platforms. The successful candidate will collaborate with developers, QA specialists, business stakeholders, and cross-functional teams to define user experience strategies, lead design workshops, translate user insights into effective design solutions, and ensure accessibility and usability standards are met.

Role Snapshot

Job Title: RQ11539 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 283.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Relevant experience creating graphical user interface (GUI) designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Experience with Figma, Canva, and similar design tools.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.
Experience with the Ontario Service Design system.
UI/UX experience, ideally including wireframing, surveys, questionnaires, consultation, and research.

Description

Responsibilities

Create effective, user-friendly, and visually appealing interfaces.
Design the overall functionality of products to ensure a great user experience and iterate on designs in accordance with user-testing results.
Design user interfaces for various projects, such as digital displays, publications, media, and other creative materials as required.
Adopt a user-centered design approach and rapidly test and iterate on designs.
Conceive and conduct user research, interviews, and surveys, translating the findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.

General Skills

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience designing online programs with an emphasis on the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of products to ensure a great user experience and iterating on designs in accordance with user-testing results.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.

Experience And Skill Set Requirements

General Skills - 55%
Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Experience managing end-to-end user research, from recruiting participants to synthesizing research findings.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience designing online programs with an emphasis on the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of products to ensure a great user experience and iterating on designs in accordance with user-testing results.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.
Experience with Figma, Canva, and similar tools.
Communications Skills - 30%
Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
Demonstrated experience working collaboratively within a team at different organizational levels.
Desirable Skills - 10%
Knowledge of accessibility testing.
Ability to work with the Ontario Design System.
Knowledge of the Digital Service Standard.
Experience with complex design challenges, especially those involving legacy systems and nuanced stakeholder and approval relationships.
Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.
Prior Public Service/OPS Experience - 5%
Prior Public Service or Ontario Public Service (OPS) experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 30, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Additional Information

Work Arrangement: Onsite – 5 days per week.
Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Create and iteratively improve accessible, intuitive interfaces and digital experiences for web, mobile, and other products, using research and usability testing to guide design decisions. Lead user research and design workshops, translate findings into design artifacts and solutions, and collaborate with developers, QA specialists, stakeholders, and business users.

Requirements

Candidates should have experience designing web and mobile applications, leading UX projects and research, and producing wireframes, user flows, mockups, and prototypes using tools such as Figma and Canva. Strong communication and cross-functional collaboration are required; accessibility knowledge, Ontario public-sector experience, and familiarity with the Ontario Design System are desirable.

Skills

User Experience Design
User Interface Design
User Research
Interaction Design
Wireframing
Prototyping
Usability Testing
Figma
Canva
Accessibility Design
WCAG 2.1 AA
Stakeholder Workshops
Cross-Functional Collaboration
User Journey Mapping
Design Systems
Web and Mobile Application Design

Visa sponsorship

Not detected in the job text

Keywords

User Experience Design
User Interface Design
Graphical User Interface
User Research
User Interviews
Surveys
Interaction Design
Wireframes
User Flows
User Journey Maps
Sitemaps
Mockups
Prototypes
Usability Testing
Figma
Canva
Accessibility Testing
WCAG 2.1 AA
Ontario Design System
Digital Service Standard
Web Applications
Mobile Applications
Design Workshops
Stakeholder Alignment
Cross-Functional Collaboration
Legacy Systems
User-Centered Design

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