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RQ11541 – UX Designer – Senior

Toronto, ON, Canada

Internship

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The original listing is kept below for reference.

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Job details

Job type: Internship
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11541

We are seeking a Senior UX Designer with strong experience in user experience design, user research, interface design, wireframing, prototyping, usability testing, and designing web and mobile applications. The successful candidate will work closely with business stakeholders, developers, QA specialists, and cross-functional teams to create intuitive, accessible, user-friendly, and visually appealing digital experiences.

Role Snapshot

Job Title: RQ11541 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 283.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications.
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Experience with Figma, Canva, and similar design tools.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Nice Have

Prior OPS/Public Sector experience.
Experience with Ontario Service Design.
Experience with UI/UX, including:

Wireframing
Surveys
Questionnaires
Consultation
User research

Description

Responsibilities

Create effective, user-friendly, and visually appealing interfaces.
Design the overall functionality of the product in order to ensure a great user experience and iterate upon it in accordance with user-testing.
Design user interfaces for various projects such as:

Digital displays
Publications
Media
Other creative materials as required

Take a user-centered design approach and rapidly test and iterate the designs.
Conceive and conduct user research, interviews, and surveys, and translate them into:

Sitemaps
User flows
Customer journey maps
Wireframes
Mock-ups
Prototypes

General Skills

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience in designing online programs with emphasis on the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of the product and, in order to ensure a great user experience, iterating upon it in accordance with user-testing.
Experience designing and delivering:

Wireframes
User stories
User flows
User journeys
Mock-ups
Prototypes optimized for a wide range of devices and interfaces.

Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products and optimizing them for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Experience And Skill Set Requirements

General Skills – 55%

Managing end-to-end user research from recruiting to synthesis.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience in designing online programs with emphasis in the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of the product and, in order to ensure a great user experience, iterating upon it in accordance with user-testing.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products and optimizing them for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Communications Skills – 30%

Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
Demonstrated effectiveness in working closely with cross-functional teams, including:

Developers
QA specialists
Business stakeholders

Demonstrated effectiveness in working with cross-functional teams to achieve common project goals.
Demonstrated experience within a collaborative team working at different levels.

Desirable Skills – 10%

Knowledge of accessibility testing.
Ability to work with Ontario Design System.
Knowledge of Digital Service Standard.
Experience with complex design challenges, especially in dealing with:

Legacy systems
Nuanced stakeholder relationships
Approval relationships

Proficient in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.

Prior Public Service/OPS Experience – 5%

Prior Public Service/OPS experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 9, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format
References
Expected Hourly Rate
Visa Status
LinkedIn ID

Without the mandatory documents, we cannot submit a candidate.

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https://chat.whatsapp.com/KCmWoqPlxWvAZmyXLcd8or

Note

5 days Onsite

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

About employer

More about this job

Responsibilities

Design and iteratively improve accessible, intuitive digital interfaces and experiences for web, mobile, and other media, using user research and usability testing. Collaborate with stakeholders, developers, and QA specialists to define product direction and deliver user flows, journey maps, wireframes, mock-ups, and prototypes.

Requirements

Candidates need relevant experience designing user interfaces for web and mobile applications, conducting end-to-end user research, and using design and prototyping tools such as Figma and Canva. They should be effective collaborators and communicators, able to lead UX workshops and deliver accessible designs; public-sector experience and knowledge of Ontario design standards are desirable.

Skills

User Experience Design
User Research
Interface Design
Wireframing
Prototyping
Usability Testing
Figma
Canva
Web and Mobile Application Design
Accessibility
Stakeholder Facilitation
Cross-Functional Collaboration
User Journey Mapping
Surveys and Interviews
WCAG 2.1 AA
Ontario Design System

Visa sponsorship

Not detected in the job text

Keywords

User Experience Design
User Interface Design
User Research
Usability Testing
Figma
Canva
Wireframes
Prototypes
User Flows
User Journey Maps
Sitemaps
Mock-Ups
Surveys
Interviews
Accessibility Testing
WCAG 2.1 AA
Ontario Design System
Digital Service Standard
Web Applications
Mobile Applications
GUI Design
User-Centered Design
Stakeholder Workshops
Cross-Functional Teams
Legacy Systems
Ontario Public Service

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