RQ11543 – UX Designer – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11543

We are seeking an experienced Senior UX Designer to create intuitive, accessible, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have strong expertise in user research, interaction design, wireframing, prototyping, usability testing, and stakeholder collaboration. The successful candidate will work with cross-functional teams to develop user-centred solutions, improve existing interfaces, and support the delivery of effective digital services.

Role Snapshot

Job Title: RQ11543 – UX Designer – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: October 1, 2027
Business Days: 283.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Experience with Figma, Canva, and similar tools.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.
Experience with Ontario Service Design.
UI/UX experience, ideally including wireframing, surveys, questionnaires, consultation, and research.

Description

Responsibilities

Create effective, user-friendly, and visually appealing interfaces.
Design the overall functionality of the product to ensure a great user experience, iterating upon it in accordance with user testing.
Design user interfaces for various projects, such as digital displays, publications, media, and other creative materials as required.
Take a user-centred design approach and rapidly test and iterate designs.
Conceive and conduct user research, interviews, and surveys, translating the findings into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.

General Skills

Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience designing online programs with an emphasis on the emotional aspects of the human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of a product to ensure a great user experience and iterating upon it in accordance with user testing.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.

Experience And Skill Set Requirements

General Skills - 55%
Managing end-to-end user research, from recruiting participants to synthesizing findings.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience designing online programs with an emphasis on the emotional aspects of the human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of a product to ensure a great user experience and iterating upon it in accordance with user testing.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.
Communication Skills - 30%
Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
Demonstrated experience working collaboratively within a team and engaging with people at different levels.
Desirable Skills - 10%
Knowledge of accessibility testing.
Ability to work with the Ontario Design System.
Knowledge of the Digital Service Standard.
Experience with complex design challenges, especially those involving legacy systems and nuanced stakeholder and approval relationships.
Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.
Prior Public Service/OPS Experience - 5%
Prior public service or Ontario Public Service (OPS) experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 16, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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Note

Onsite, 5 days per week.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Design and iteratively improve accessible, intuitive interfaces and digital experiences for web, mobile, and other platforms. Conduct user research and testing, translate findings into design deliverables, and collaborate with stakeholders and cross-functional teams to deliver user-centred solutions.

Requirements

Candidates need relevant experience designing web and mobile applications, conducting end-to-end user research, and producing wireframes, user flows, mock-ups, and prototypes using tools such as Figma and Canva. They must communicate design concepts clearly, collaborate effectively with stakeholders and delivery teams, and manage competing priorities; accessibility and public-sector experience are desirable.

Skills

User Experience Design
User Research
Interaction Design
User Interface Design
Wireframing
Prototyping
Usability Testing
Figma
Canva
Accessibility Design
Stakeholder Collaboration
Workshop Facilitation
User Journey Mapping
Web and Mobile Application Design
Cross-Functional Teamwork
Ontario Design System

Visa sponsorship

Not detected in the job text

Keywords

User Experience Design
User Interface Design
User Research
Interaction Design
Figma
Canva
Wireframes
Prototypes
Usability Testing
User Interviews
Surveys
Sitemaps
User Flows
Customer Journey Maps
User Stories
Accessibility Testing
WCAG 2.1 AA
Ontario Design System
Digital Service Standard
Web Development Technologies
Web Applications
Mobile Applications
Stakeholder Collaboration
Cross-Functional Teams
User-Centred Design
GUI Design

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