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S M Software Solutions Inc

RQ11544 – UX Designer – Senior

  • Toronto, ON, Canada

Internship

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Job details

Job type
Internship
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Posting language
English
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Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11544

We are seeking a Senior UX Designer with strong experience in user experience design, user research, interaction design, wireframing, prototyping, and usability testing. The successful candidate will create intuitive, accessible, and visually appealing user interfaces for web and mobile applications, lead UX projects and design workshops, collaborate with cross-functional teams, and translate user research and stakeholder requirements into effective digital experiences.

Role Snapshot

  • Job Title: RQ11544 – UX Designer – Senior
  • Client: Ministry of Public and Business Service Delivery and Procurement
  • Work Location: Toronto, Ontario, Canada
  • Work Arrangement: Onsite – 5 Days per Week
  • Estimated Start Date: September 21, 2026
  • Estimated End Date: October 1, 2027
  • Business Days: 282.00
  • Extension: Probable after the initial mandate
  • Hours: 7.25 hours per day
  • Security Level: No Clearance Required

Must Have

  • Relevant experience creating GUI designs based on user interaction and performance.
  • Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role, designing for web and mobile applications.
  • Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
  • Experience with Figma, Canva, and similar tools.
  • Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.

Nice to Have

  • Prior Ontario Public Service (OPS) or public sector experience.
  • Experience with Ontario Service Design.
  • UI/UX experience, ideally including wireframing, surveys, questionnaires, consultation, and research.

Description

Responsibilities

  • Create effective, user-friendly, and visually appealing interfaces.
  • Design the overall functionality of the product to ensure a great user experience, iterating upon it in accordance with user testing.
  • Design user interfaces for various projects, such as digital displays, publications, media, and other creative materials as required.
  • Take a user-centred design approach and rapidly test and iterate designs.
  • Conceive and conduct user research, interviews, and surveys, translating the findings into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.

General Skills

  • Relevant experience creating GUI designs based on user interaction and performance.
  • Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role, designing for web and mobile applications.
  • Proficiency with design and prototyping tools.
  • Thorough understanding of the limitations and appropriate use of web development technologies.
  • Experience designing online programs with an emphasis on the emotional aspects of the human experience.
  • Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
  • Experience designing the overall functionality of a product to ensure a great user experience and iterating upon it in accordance with user testing.
  • Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
  • Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
  • Experience identifying design problems and devising elegant solutions.
  • Experience making strategic design and user-experience decisions related to core and new functions and features.
  • Experience gathering user feedback to configure existing interfaces.

Experience And Skill Set Requirements

General Skills – 55%

  • Managing end-to-end user research, from recruiting participants to synthesizing findings.
  • Proficiency with design and prototyping tools.
  • Thorough understanding of the limitations and appropriate use of web development technologies.
  • Experience designing online programs with an emphasis on the emotional aspects of the human experience.
  • Experience conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
  • Experience designing the overall functionality of a product to ensure a great user experience and iterating upon it in accordance with user testing.
  • Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
  • Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
  • Experience identifying design problems and devising elegant solutions.
  • Experience making strategic design and user-experience decisions related to core and new functions and features.
  • Experience gathering user feedback to configure existing interfaces.
  • A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.

Communication Skills – 30%

  • Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
  • Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
  • Demonstrated experience working within a collaborative team and engaging with people at different levels.

Desirable Skills – 10%

  • Knowledge of accessibility testing.
  • Ability to work with the Ontario Design System.
  • Knowledge of the Digital Service Standard.
  • Experience with complex design challenges, especially those involving legacy systems and nuanced stakeholder and approval relationships.
  • Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.

Prior Public Service/OPS Experience – 5%

  • Prior public service or Ontario Public Service (OPS) experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 16, 2026, at 10:00 AM EST.

Mandatory Documents

  • Updated Resume in Word format (Mandatory)
  • References (Mandatory)
  • Expected Hourly Rate (Mandatory)
  • Visa Status (Mandatory)
  • LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

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More about this job

Responsibilities

Design and iteratively improve accessible, intuitive interfaces and digital experiences for web and mobile, using research, user testing, wireframes, and prototypes. Lead UX projects and workshops, translate user and stakeholder needs into design solutions, and collaborate with developers, QA specialists, and business stakeholders.

Requirements

Candidates should have relevant experience designing web and mobile applications, conducting end-to-end user research, and creating user flows, wireframes, mock-ups, and prototypes with design tools such as Figma and Canva. They should be effective communicators and collaborators, able to lead UX activities and manage competing priorities; accessibility, Ontario public-sector, and Ontario Design System experience are desirable.

Skills

  • User Experience Design
  • User Research
  • Interaction Design
  • Wireframing
  • Prototyping
  • Usability Testing
  • Figma
  • Canva
  • Accessibility Design
  • WCAG 2.1 AA
  • Stakeholder Workshops
  • Cross-Functional Collaboration
  • User Journey Mapping
  • Survey Design
  • Web and Mobile Design
  • Ontario Design System

Visa sponsorship

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Categories

  • Art & Design
  • Technology
  • Government & Public Sector
  • Creative & Media

Keywords

  • User Experience Design
  • User Interface Design
  • User Research
  • Interaction Design
  • Usability Testing
  • Figma
  • Canva
  • Wireframes
  • Prototypes
  • Mock-Ups
  • User Flows
  • User Journey Maps
  • Sitemaps
  • Surveys
  • Interviews
  • Accessibility Testing
  • WCAG 2.1 AA
  • Ontario Design System
  • Digital Service Standard
  • Web Applications
  • Mobile Applications
  • GUI Design
  • Stakeholder Workshops
  • Cross-Functional Teams
  • User-Centred Design
  • Legacy Systems

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