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Added 38 mins ago
FR
Customer Success Manager
Fiat Republic
ON · Ontario, Canada
- Full-time
We are hiring our first Customer Success Manager to own our clients after they sign. You will get them live fast, keep them happy, catch churn before it happens and grow revenue from our…
Added 1 hour ago
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Victoria, BC
…a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and…
Added 1 hour ago
Account Manager - Calgary (Guardteck)
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Added 1 hour ago
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Added 1 hour ago
DE
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Brampton, ON · Regional Municipality of Peel, ON
- Full-time
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Added 3 hours ago
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S M Software Solutions Inc

RQ11606 – Product Manager – Senior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 27, 2026
Experience: 5+ years of product management experience in IT or digital services.
Posting language: English
Posted: Oct 28, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11606

We are seeking a Senior Product Manager with extensive experience in product management, IT and digital services, Agile delivery, Scrum, and Lean product development. The ideal candidate will have a proven track record of leading large-scale digital transformation initiatives, delivering user-centric products in complex environments, developing product roadmaps aligned with business priorities, and collaborating with cross-functional teams. The successful candidate will drive product strategy, define product vision, prioritize requirements, manage product backlogs, oversee product launches, and ensure product outcomes align with business objectives and customer needs.

Role Snapshot

Job Title: RQ11606 – Product Manager – Senior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: 222 Jarvis Street, Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

5+ years of product management experience in IT or digital services.
Proven experience leading large-scale digital or IT transformation projects or delivering user-centric products in complex environments.
Hands-on experience with Agile delivery, Scrum, and Lean product development, including working with cross-functional teams.
Skilled in building and maintaining a product roadmap aligned with business priorities.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

The Senior Product Manager will be responsible for product planning and execution throughout the product lifecycle, including the following responsibilities:

Gather and prioritize product and customer requirements.
Define the product vision.
Ensure that the product supports the company's overall strategy and goals.
Gain a deep understanding of customer experience.
Identify and fill product gaps.
Generate new ideas that grow market share.
Improve customer experience.
Drive growth.
Create buy-in for the product vision, both internally and with key external partners.
Develop product pricing and positioning strategies.
Translate product strategy into detailed requirements and prototypes.
Scope and prioritize activities based on business and customer impact.
Work closely with engineering teams to deliver products with quick time-to-market and optimal resource utilization.
Drive product launches, including working with the public relations team, executives, and other product management team members.
Evaluate promotional plans to ensure they are consistent with product line strategy and that the message is effectively conveyed.
Act as a product evangelist to build awareness and understanding.
Represent the company by visiting customers to solicit feedback on company products and services.

General Skills

Experience delivering Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs) with prioritized features and corresponding justification.
Experience working with external third parties to assess partnerships and licensing opportunities.
Experience running beta and pilot programs with early-stage products and samples, and becoming an expert with respect to the competition.
A team player with a track record of meeting deadlines, managing competing priorities, and demonstrating client relationship management experience.

Experience And Skill Set Requirements

Core Skills and Experience - 40%
Experience defining and tracking key performance indicators (KPIs) for product success.
Technical Skills and Experience - 35%
Ability to translate business needs into clear, actionable requirements and user stories.
Ability to define and communicate a clear product vision and strategy, conducting discovery work.
Ability to translate business needs into clear, actionable requirements and user stories.
Strong experience with backlog management, prioritization techniques, and release planning.
Communication and Documentation Skills - 20%
Excellent communication and facilitation skills.
Ability to engage with stakeholders at all levels, from executive sponsors to technical teams.
Experience leading product demos, roadmapping sessions, and stakeholder updates.
Public Sector Experience - 5%
Experience with OPS IT project and architectural governance.
Knowledge of OPS Digital, accessibility, and cybersecurity standards.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Friday, October 30, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

For daily job updates, you can also join our WhatsApp group using the link below:

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Additional Information

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Lead product planning and execution across the product lifecycle, including defining product vision and strategy, gathering and prioritizing requirements, managing backlogs, and aligning roadmaps with business and customer needs. Collaborate with engineering teams and stakeholders to deliver and launch products, track outcomes, improve customer experience, and communicate product plans and progress.

Requirements

Requires at least five years of product management experience in IT or digital services, including experience leading large-scale transformation initiatives or delivering user-centric products in complex environments. Candidates should have hands-on Agile, Scrum, and Lean experience, strong roadmap and backlog management skills, and the ability to translate business needs into requirements and user stories; OPS or public-sector experience is preferred.

Skills

Product Management
Digital Transformation
Agile Delivery
Scrum
Lean Product Development
Product Strategy
Product Vision
Product Roadmapping
Backlog Management
Requirements Prioritization
KPI Definition and Tracking
User Stories
Release Planning
Stakeholder Engagement
Product Launches
Accessibility and Cybersecurity Standards

Visa sponsorship

Not detected in the job text

Keywords

Product Management
IT Services
Digital Services
Digital Transformation
Agile
Scrum
Lean Product Development
Product Lifecycle
Product Strategy
Product Vision
Product Roadmap
Product Backlog
Market Requirements Document
Product Requirements Document
Key Performance Indicators
User Stories
Release Planning
Product Discovery
Product Demos
Beta Programs
Pilot Programs
Partnerships
Licensing
OPS IT Governance
Architectural Governance
Accessibility Standards
Cybersecurity Standards

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