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Added 6 mins ago
Field Service Technician - New Westminster
Intertape Polymer Group (IPG)
Vancouver, BC · New Westminster, BC
Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime.
Added 1 hour ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
Own the vision, strategy, roadmap and end-to-end delivery of one or more products, including at least one that is AI-powered
Added 2 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…developing application workflows and screen mock-ups, conducting user research, and ensuring accessibility and quality assurance standards are…
Added 2 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Added 2 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA,…
Added 2 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 12 hours ago
MS
Senior Software Quality Engineer
Myant Shared Service Corp.
Mississauga, ON
- Full-time
You will own the quality strategy for the platform end to end, from defining test scope and depth to establishing the criteria every release must meet. You will remain hands-on with testing…
Added 14 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA,…
Added 14 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 14 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Added 14 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA,…
Added 14 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 14 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Added 14 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Added 14 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 15 hours ago
FM
IT Superintendent
Foran Mining Corporation
SK
- $140,000 to $155,000 CAD / year
- Full-time
…oversight for infrastructure, cybersecurity, telecommunications, end-user services, and digital mining initiatives while aligning with Eldorado Gold standards and operational…
Added 22 hours ago
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D365 F&O Functional Analyst
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This role is part of an Enterprise Applications team of approximately five people, including one other D365 F&O-focused developer. The broader team supports collaboration platforms, CRM,…
Added 22 hours ago
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Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…This role primarily focuses on manual testing with exposure to automation, supporting end-to-end verification of system functionality and data integrity. Operating in an offshore…
Added 23 hours ago
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Director, Value Creation Private Markets
OPTrust
Toronto, ON
- Full-time
…outcomes. Key responsibilities include mapping and optimizing end-to-end investment processes, implementing technology and AI solutions, supporting the development of advanced analytics to…
Added 1 day ago
P
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
As a Full Stack Developer, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 day ago
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Senior Systems Specialist, FP&A
Clio
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- Full-time
We develop scalable workflows and automation to improve efficiency and data integrity.
Added 1 day ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Added 1 day ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test strategy development, test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines,…
Added 1 day ago
FI
QA Analyst
Fellow Insights Inc.
Remote, Canada
- Full-time
- Remote
Own and maintain automated end-to-end regression tests as the product evolves.
Added 1 day ago
CI
Salesforce Revenue Cloud Architect
CloudKettle Inc
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
Provide day-to-day end-user support and assist clients with proactive best practices to enhance and increase their knowledge of Salesforce Revenue Cloud

S M Software Solutions Inc

RQ11615 - Business Analyst - Junior

Toronto, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 10, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11615

We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The ideal candidate will have hands-on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma. Experience with OPS procurement, regulatory compliance, service delivery models, and public sector environments will be an asset.

Role Snapshot

Job Title: RQ11615 - Business Analyst - Junior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Proven experience in gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Experience with database analysis and SQL language.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
Understanding of OPS procurement, regulatory compliance, and service delivery models.

Nice Have

Prior OPS or public sector experience.

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock ups, etc.
Conducts business modelling; use case modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Experience in the use of information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
Experience in structured, object oriented and agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Data & Business Analysis & Requirements Management - 35%

Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.

Stakeholder Engagement & Communication - 25%

Ability to effectively liaise between business users, IT teams, and external vendors.
Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency - 15%

Hands-on experience with data and business analysis tools, including:

Visio
Lucid chart
MIRO (for process modelling and workflow visualization)
Figma

SharePoint, MS Teams (for document management & team collaboration).
Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation - 20%

Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience - 5%

Prior experience working in Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Gather, analyze, and document business, system, and data requirements, and model business processes and workflows to inform I&IT solutions. Facilitate stakeholder engagement and requirements workshops, monitor progress, resolve issues, and support consistent business analysis practices.

Requirements

The role requires experience in business and data analysis, requirements documentation, SQL and database analysis, process modelling, and defining use cases, user stories, and acceptance criteria. Candidates should be skilled in stakeholder facilitation and tools such as JIRA, Confluence, Azure DevOps, and Visio; public-sector or OPS experience is an asset.

Skills

Business Analysis
Requirements Gathering
Requirements Management
Data Analysis
SQL
Database Analysis
Process Modelling
Workflow Optimization
Use Cases
User Stories
Acceptance Criteria
Stakeholder Engagement
JAD Sessions
Visio
JIRA
Azure DevOps

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Data Analysis
Requirements Gathering
Requirements Management
Business Requirements
System Requirements
SQL
Database Analysis
Process Modelling
Data Flow Modelling
Use Case Modelling
User Stories
Acceptance Criteria
JAD Sessions
Stakeholder Interviews
JIRA
Confluence
Azure DevOps
Visio
Lucidchart
MIRO
Figma
SharePoint
Microsoft Teams
Power BI
Advanced Excel
Agile
Scrum
Kanban
Waterfall

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