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S M Software Solutions Inc
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Added 2 hours ago
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S M Software Solutions Inc

RQ11615 - Business Analyst - Junior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11615

We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The ideal candidate will have hands-on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma. Experience with OPS procurement, regulatory compliance, service delivery models, and public sector environments will be an asset.

Role Snapshot

Job Title: RQ11615 - Business Analyst - Junior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Proven experience in gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Experience with database analysis and SQL language.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
Understanding of OPS procurement, regulatory compliance, and service delivery models.

Nice Have

Prior OPS or public sector experience.

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock ups, etc.
Conducts business modelling; use case modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Experience in the use of information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
Experience in structured, object oriented and agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Data & Business Analysis & Requirements Management - 35%

Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.

Stakeholder Engagement & Communication - 25%

Ability to effectively liaise between business users, IT teams, and external vendors.
Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency - 15%

Hands-on experience with data and business analysis tools, including:

Visio
Lucid chart
MIRO (for process modelling and workflow visualization)
Figma

SharePoint, MS Teams (for document management & team collaboration).
Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation - 20%

Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience - 5%

Prior experience working in Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Gather, analyze, and document business, system, and data requirements, and translate stakeholder needs into specifications for I&IT solutions. Lead business analysis activities including process and data modelling, feasibility and cost-benefit analysis, stakeholder engagement, progress monitoring, and requirements traceability.

Requirements

The role requires strong experience in business and data analysis, requirements documentation, SQL and database analysis, process modelling, and defining use cases, user stories, and acceptance criteria. Candidates should be skilled in stakeholder facilitation and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma; public-sector and OPS experience is an asset.

Skills

Business Analysis
Requirements Gathering
Requirements Management
Data Analysis
SQL
Database Analysis
Process Modelling
Workflow Optimization
Use Cases
User Stories
Acceptance Criteria
Stakeholder Engagement
Requirements Workshops
JAD Sessions
JIRA
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Data Analysis
Requirements Gathering
Requirements Management
SQL
Database Analysis
Systems Re-Engineering
Workflow Optimization
Process Modelling
Data Flow Modelling
Use Case Modelling
User Stories
Acceptance Criteria
JAD Sessions
Stakeholder Engagement
JIRA
Confluence
Azure DevOps
Visio
Lucidchart
MIRO
Figma
SharePoint
Microsoft Teams
Power BI
Advanced Excel
Agile
Scrum
Kanban
Waterfall

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