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Added 29 mins ago
PC
Analyst, Technology Governance (Data)
Payments Canada
ON · Ontario, Canada
- Full-time
Reporting to the Manager, Technology Governance, the Analyst will drive the operational execution, cross-functional coordination, and continuous monitoring of enterprise Data Governance,…
Added 2 hours ago
C
Intermediate Business Systems Analyst (BSA) - Payments
CGI
Halifax, NS
- Full-time
independent information technology services firm, and we are still growing! We are expanding
Added 2 hours ago
RM
Supervisor, Program Funding Housing
Regional Municipality of Peel
Brampton, ON
- $105,754 to $118,974 CAD / year
- Other
Who we are: Housing Services leads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve…
Added 3 hours ago
W
Data Analyst
Wiraa
Canada
- Full-time
The Data Analyst within the Member Experience and Pension Operations department plays a vital role in ensuring the accuracy and integrity of member data in the pension administration…
Added 4 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
ES
Product Owner / Lead Business Analyst
EPAM Systems
Toronto, ON
- Full-time
An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing,…
Added 7 hours ago
S
Senior Security Analyst - Cyber Security - Regular Full-Time - 2026-17134 (2026-17134)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Manager, Information Security, the Senior Cybersecurity Analyst is responsible for information technology risk assessments, defining security architecture principles, and…
Added 7 hours ago
S
Sr. Programmer Analyst - Research Computing - Regular Full-Time 2026-18484 (2026-18484)
Sunnybrook
Toronto, ON
- Full-time
Summary: Reporting to the Research Computing Manager, the Senior Programmer Analyst plays a key role in developing, supporting, and optimizing critical research and operational applications…
Added 7 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 7 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 7 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 7 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 7 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 7 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 7 hours ago
OH
Business Analyst
Orion Health
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
We're looking for a proactive, technically minded and solutions-focused Business Analyst to join our team in Toronto, supporting healthcare technology that helps clinicians and patients…
Added 7 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 7 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 8 hours ago
Programs Process Analyst
Hydro One Networks Inc
To Be Determined, ON
Assist in the development, update and testing of system configuration or changes and/or related documentation.

S M Software Solutions Inc

RQ11615 - Business Analyst - Junior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement - RQ11615

We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The ideal candidate will have hands-on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma. Experience with OPS procurement, regulatory compliance, service delivery models, and public sector environments will be an asset.

Role Snapshot

Job Title: RQ11615 - Business Analyst - Junior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: September 21, 2026
Estimated End Date: March 31, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Proven experience in gathering, analysing, and documenting data, system, and business requirements.
Expertise in Business Analysis working vision diagrams and swim lane diagrams.
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Experience with database analysis and SQL language.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
Understanding of OPS procurement, regulatory compliance, and service delivery models.

Nice Have

Prior OPS or public sector experience.

Description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analysing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock ups, etc.
Conducts business modelling; use case modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Experience in the use of information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
Experience in structured, object oriented and agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience And Skill Set Requirements

Data & Business Analysis & Requirements Management - 35%

Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.

Stakeholder Engagement & Communication - 25%

Ability to effectively liaise between business users, IT teams, and external vendors.
Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency - 15%

Hands-on experience with data and business analysis tools, including:

Visio
Lucid chart
MIRO (for process modelling and workflow visualization)
Figma

SharePoint, MS Teams (for document management & team collaboration).
Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation - 20%

Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience - 5%

Prior experience working in Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).

How To Apply

If you are interested in this opportunity and your profile matches the requirements, please send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 13, 10:00 AM EST.

Without the mandatory documents, we cannot submit a candidate.

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

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You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Gather, analyze, and document business, system, and data requirements, and translate stakeholder needs into specifications for I&IT solutions. Lead requirements workshops and business modelling, support process improvement and systems re-engineering, and monitor progress and requirements traceability.

Requirements

The role requires experience in business and data analysis, requirements gathering and documentation, SQL and database analysis, process modelling, and defining use cases, user stories, and acceptance criteria. Candidates should be skilled in stakeholder facilitation and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma; public-sector and OPS experience is an asset.

Skills

Business Analysis
Requirements Gathering
Requirements Management
Data Analysis
SQL
Database Analysis
Process Modelling
Workflow Optimization
Stakeholder Engagement
Use Cases
User Stories
Acceptance Criteria
JIRA
Confluence
Azure DevOps
Visio

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Data Analysis
Requirements Gathering
Requirements Management
Business Requirements
System Requirements
SQL
Database Analysis
Use Cases
User Stories
Acceptance Criteria
JAD Sessions
Stakeholder Interviews
Requirements Workshops
Process Modelling
Data Flow Modelling
Visio
Lucidchart
MIRO
Figma
JIRA
Confluence
Azure DevOps
SharePoint
Microsoft Teams
Power BI
Advanced Excel
Agile
Waterfall
OPS Procurement

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