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CO
MANAGER FINANCE & BUSINESS SERVICES #67691
City of Toronto
Toronto, ON
- Full-time
Division & Section: Customer Experience, Finance & Business Management
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UO
Coordinator, Student Development
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- Full-time
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YU
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S M Software Solutions Inc

RQ11617 – UX Designer – Junior

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11617

We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing web and mobile applications. The ideal candidate will be proficient in Figma, Canvas, and similar design tools, with the ability to conduct user research, facilitate design workshops, collaborate with stakeholders, and create intuitive, accessible, user-friendly digital experiences. The successful candidate will support end-to-end UX projects, apply user-centered design principles, and ensure alignment with the Ontario Design System and Digital Service Standard.

Role Snapshot

Job Title: RQ11617 – UX Designer – Junior
Client: Ministry of Public and Business Service Delivery and Procurement
Work Location: Toronto, Ontario, Canada
Work Arrangement: Onsite – 5 Days per Week
Estimated Start Date: October 27, 2026
Estimated End Date: May 6, 2027
Business Days: 135.00
Extension: Probable after the initial mandate
Hours: 7.25 hours per day
Security Level: No Clearance Required

Must Have

Relevant experience creating graphical user interface (GUI) designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Experience managing end-to-end user research, from participant recruitment to synthesis.
Proficiency with design and prototyping tools.
Experience with Figma, Canvas, and similar tools.
Ability to work with the Ontario Design System.
Knowledge of the Digital Service Standard.

Nice to Have

Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

Create effective, user-friendly, and visually appealing interfaces.
Design the overall functionality of products to ensure a great user experience and iterate on designs in accordance with user-testing results.
Design user interfaces for various projects, such as digital displays, publications, media, and other creative materials as required.
Take a user-centered design approach and rapidly test and iterate on designs.
Conceive and conduct user research, interviews, and surveys, translating findings into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.

General Skills

Relevant experience creating graphical user interface (GUI) designs based on user interaction and performance.
Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience designing online programs with an emphasis on the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of products to ensure a great user experience and iterating on designs in accordance with user-testing results.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record of meeting deadlines, managing competing priorities, and demonstrating client relationship management experience.

Experience And Skill Set Requirements

General Skills - 55%
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience designing online programs with an emphasis on the emotional aspects of human experience.
Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of products to ensure a great user experience and iterating on designs in accordance with user-testing results.
Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record of meeting deadlines, managing competing priorities, and demonstrating client relationship management experience.
Experience with Figma, Canvas, and similar tools.
Communications Skills - 30%
Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
Demonstrated experience working collaboratively within a team and engaging with individuals at different levels.
Desirable Skills - 10%
Knowledge of accessibility testing.
Ability to work with the Ontario Design System.
Knowledge of the Digital Service Standard.
Experience with complex design challenges, especially those involving legacy systems and nuanced stakeholder and approval relationships.
Proficiency in designing with accessibility in mind and meeting Web Content Accessibility Guidelines (WCAG) 2.1 AA requirements.
Prior Public Service/OPS Experience - 5%
Prior Ontario Public Service (OPS) or public sector experience.

How to Apply

If you are interested and your profile matches the requirements, kindly send the following mandatory documents to hrsmss@smsoftconsulting.com by Tuesday, October 27, 2026, at 10:00 AM EST.

Mandatory Documents

Updated Resume in Word format (Mandatory)
References (Mandatory)
Expected Hourly Rate (Mandatory)
Visa Status (Mandatory)
LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate.

WhatsApp Group

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Additional Information

Work Arrangement: Onsite – 5 days per week.
Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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More about this job

Responsibilities

Design and iterate on accessible, user-friendly interfaces and digital experiences, using research and usability testing to inform product functionality. Conduct user research and translate findings into user flows, journey maps, wireframes, mock-ups, and prototypes while collaborating with stakeholders and cross-functional teams.

Requirements

The role requires experience designing web and mobile applications, conducting end-to-end user research, and creating GUI designs, wireframes, and prototypes using tools such as Figma and Canvas. Candidates should be able to facilitate workshops, collaborate with stakeholders, apply accessibility principles, and work with the Ontario Design System and Digital Service Standard.

Skills

User Experience Design
User Interface Design
Interactive Design
User Research
Wireframing
Prototyping
Figma
Canvas
Accessibility
Ontario Design System
Digital Service Standard
Stakeholder Collaboration
Workshop Facilitation
Usability Testing
Responsive Design
WCAG 2.1 AA

Visa sponsorship

Not detected in the job text

Keywords

User Experience Design
User Interface Design
Interactive Design
Figma
Canvas
User Research
Participant Recruitment
Wireframes
Prototypes
Sitemaps
User Flows
Customer Journey Maps
Usability Testing
Accessibility Testing
WCAG 2.1 AA
Ontario Design System
Digital Service Standard
Web Development Technologies
Responsive Design
Stakeholder Alignment
Design Workshops
Cross-Functional Collaboration
GUI Design
Mobile Applications
Web Applications

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